Consumer Power and Technology in Retail

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Questions and Answers

Who holds most of the power in today's economy?

  • Manufacturers
  • Wholesalers
  • Customers (correct)
  • Retailers
  • Market research firms

How have marketers reacted to the reduction of entire sections of retail stores due to smartphone and mobile technology?

  • Marketers no longer sell consumable and household goods.
  • The varieties of products available have decreased.
  • Marketers now focus efforts on goods not easily replaced by digital and technology-enabled products. (correct)
  • Companies avoid a digital-first strategy.
  • Efforts are now focused on targeting a true mass audience.

Which of the following changes occurring in today's economy has NOT been caused by the growth of the Internet?

  • Rising prices for most products (correct)
  • Audience and media fragmentation
  • Shifting demand patterns
  • Increase in product selection
  • Privacy, security, and ethical concerns

What is the major advantage of media fragmentation despite its challenges for marketers?

<p>It is now easier to reach small, highly targeted audiences. (B)</p> Signup and view all the answers

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Study Notes

Consumer Power

  • Consumers now have more power in the economy due to the increase in information access and the rise of online shopping.
  • The ability to easily compare prices and product offerings across various retailers empowers consumers with more choices.

Impact of Technology on Retail

  • The rise of smartphones and mobile technology has changed retail by replacing some traditional retail stores.
  • Marketers are now focusing on goods that aren't easily replaced by digital products. and implementing digital-first strategies.

Internet's Influence on Economy

  • The growth of the internet has led to an increase in product selection, shifting demand patterns, and raised privacy, security, and ethical concerns.
  • It has not caused rising prices for most products.

Media Fragmentation

  • Media fragmentation makes it difficult for marketers to reach a true mass audience.
  • It also allows marketers to reach small, highly targeted audiences more easily.

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