Consumer Motivation Theory

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Questions and Answers

What is the primary purpose of motivation according to the text?

  • To lead people to behave in a certain way
  • To keep consumer researchers up at night
  • To create products and services for consumers
  • To satisfy a need that a consumer wishes to achieve (correct)

What type of need does the text describe as utilitarian?

  • A need to achieve some functional or practical benefit (correct)
  • A need to create products and services for consumers
  • A need involving emotional responses or fantasies
  • A need to keep consumer researchers up at night

What is the consumer's goal according to the text?

  • To achieve the desired end state (correct)
  • To create products and services for consumers
  • To satisfy a need that the consumer wishes to achieve
  • To keep consumer researchers up at night

What do marketers try to do according to the text?

<p>Create products and services to satisfy consumer needs (B)</p> Signup and view all the answers

What question keeps some consumer researchers up at night according to the text?

<p>Whether a person even needs to be aware of a motivation to achieve a goal (D)</p> Signup and view all the answers

What is the main idea behind drive theory?

<p>Biological needs produce unpleasant states of arousal that motivate us to reduce them and return to homeostasis. (C)</p> Signup and view all the answers

What does the text suggest about the effectiveness of 'retail therapy'?

<p>There is research evidence suggesting that shopping can restore a sense of personal control and alleviate feelings of sadness. (C)</p> Signup and view all the answers

What is a limitation of drive theory in explaining human behavior?

<p>It does not explain why people often engage in behaviors that increase their drive states rather than decrease them. (A)</p> Signup and view all the answers

What does the text suggest about the role of incidental brand exposure in influencing behavior?

<p>It can activate goals and influence behavior, even when people are not consciously aware of the exposure. (A)</p> Signup and view all the answers

What is the primary distinction between drive theory and expectancy theory?

<p>Drive theory focuses on biological needs, while expectancy theory focuses on cognitive factors. (C)</p> Signup and view all the answers

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