Consumer Behavior Chapter 6
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Questions and Answers

What is a key component of a consumer's self-concept?

  • Cultural background
  • Economic status
  • Gender identity (correct)
  • Social status

What are characteristics stereotypically associated with one gender or the other?

  • Cultural norms
  • Personality traits
  • Sex-typed traits (correct)
  • Social roles

What is a term used to describe products designed, advertised, and oriented towards a specific gender?

  • Sex-typed products (correct)
  • Unisex products
  • Masculine products
  • Gender-neutral products

What is a social movement that recognizes three or more genders?

<p>Third-gender movement (C)</p> Signup and view all the answers

What is a term used to describe individuals who possess both male and female physical characteristics?

<p>Intersex individuals (C)</p> Signup and view all the answers

What is the process of creating a list of a person's favorite possessions to understand their personality?

<p>Consumption biography (A)</p> Signup and view all the answers

What are traditional roles that men are expected to fulfill in many societies?

<p>Agentic roles (D)</p> Signup and view all the answers

What is a key component of self-esteem?

<p>Body image (A)</p> Signup and view all the answers

What is the primary influence on consumer behavior according to the self-concept?

<p>The self-concept itself (A)</p> Signup and view all the answers

What is the term for the characteristics and values that make up an individual or a group?

<p>Collective self (D)</p> Signup and view all the answers

What is the result of having low self-esteem?

<p>Expecting not to perform well and trying to avoid embarrassment (B)</p> Signup and view all the answers

What is the ideal self in the context of self-concept?

<p>Our conception of how we would like to be (C)</p> Signup and view all the answers

How do products relate to the actual self?

<p>They are consistent with our actual self (D)</p> Signup and view all the answers

What is the term for the multiple roles or identities an individual may have?

<p>Multiple selves (D)</p> Signup and view all the answers

What influences how we think about our bodies?

<p>Culture and societal norms (D)</p> Signup and view all the answers

What is the result of social comparison on self-esteem?

<p>It decreases self-esteem (D)</p> Signup and view all the answers

What is a common feature of attractive faces?

<p>Symmetry (C)</p> Signup and view all the answers

What is an example of body decoration mentioned in the text?

<p>Body piercing (C)</p> Signup and view all the answers

What is the term for the process of evaluating one's self-concept by comparing it to artificial images?

<p>Self-ideal discrepancy (A)</p> Signup and view all the answers

What is the ideal of beauty often associated with in many cultures?

<p>Hourglass body shape (B)</p> Signup and view all the answers

What is the term for a person's conception of who they realistically are?

<p>Actual self (A)</p> Signup and view all the answers

What is cosmetic surgery an example of?

<p>Working on the body (C)</p> Signup and view all the answers

What is the idea that we all have many roles and marketers seek to facilitate and activate different role identities?

<p>Role identity theory (D)</p> Signup and view all the answers

What is body anxiety associated with?

<p>Working on the body (A)</p> Signup and view all the answers

What is the term for the process of altering one's self to advertise for a branded product?

<p>Identity marketing (B)</p> Signup and view all the answers

What is the main idea behind symbolic self-completion theory?

<p>People with incomplete self-definition tend to acquire symbols associated with it (B)</p> Signup and view all the answers

What is the term for the concept of a person's self being reflected by the products they own or use?

<p>Extended self (B)</p> Signup and view all the answers

What is the goal of self-esteem advertising?

<p>To offer a product as a remedy to low self-esteem (C)</p> Signup and view all the answers

What is the relationship between product usage and self-image according to self-image congruence models?

<p>We choose products when attributes match the self (D)</p> Signup and view all the answers

What is the term for the concept of a person's self being reflected by their public persona?

<p>Public self-consciousness (C)</p> Signup and view all the answers

What is the main idea behind the concept of self-concept?

<p>Products define a person's self-concept (D)</p> Signup and view all the answers

What is the term for the levels of self-concept that include personal possessions, family, community, and group?

<p>Extended self (A)</p> Signup and view all the answers

Flashcards

Self-concept

The summary of beliefs a person holds about their own attributes and how they evaluate themselves on these qualities.

Self-esteem

The positivity of a person's self-concept.

Ideal Self

The influence of a person's ideal self on their self-esteem.

Social Comparison

The impact of comparing oneself to others on self-esteem.

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Dramaturgical Perspective

Different roles people play in different social contexts.

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Symbolic Interactionism

The idea that people maintain their identities through interactions with others.

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Public Self-Consciousness

Awareness of how others perceive us.

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Self-Monitors

People who are aware of how others perceive them.

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Empty Self

A vague and uncertain self-concept lacking a clear direction.

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Selfie

The self-portrait photographs often used to curate one's online identity.

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Identity Marketing

When consumers alter their selves to advertise for a branded product.

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Symbolic Self-Completion Theory

The theory that individuals with incomplete self-definitions try to complete their identity by acquiring and displaying symbols associated with it.

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Self-Image Congruence Models

Models that suggest consumers choose products that align with their self-image.

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Sex-Typed Traits and Products

The characteristics and products associated with one gender or the other.

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Gender Roles

The culturally defined roles associated with gender.

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Ideals of Beauty

The ideals of beauty in a culture.

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Body Anxiety

Feeling anxious or insecure about one's body.

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Body Modification

The altering of one's physical appearance through surgery, decoration, or mutilation, often driven by cultural ideals of beauty.

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Gender Identity

A component of self-concept that influences consumption choices.

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Sexual Identity

The process of discovering and defining one's sexual orientation.

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Self-Consciousness

The tendency to focus on and analyze one's own appearance and behavior, often in social situations.

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Consumption and Self-Concept

The process of using consumption choices to express and reinforce one's identity.

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Self-Efficacy

The belief that one is capable of achieving goals and succeeding.

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Social Comparison Theory

The process of comparing oneself to others, often to assess one's own abilities or social standing.

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Self-Image Congruence

The tendency for individuals to make choices and engage in behaviors that align with their perceived self-image.

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Culture and Gender

The ways in which culture shapes and influences our understanding of gender roles and identities.

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Consumer Identity

The act of using products and consumption patterns to express and communicate one's self-identity.

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Role Management

The process of navigating and managing multiple social roles.

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Environment and Self-Concept

The influence of the physical environment on our self-concept.

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Study Notes

Self-Concept and Consumer Behavior

  • Self-concept is the summary of beliefs a person holds about their own attributes and how they evaluate the self on these qualities.
  • Self-concept influences consumer behavior, and products can define a person's self-concept.
  • Gender identity is an important component of a consumer's self-concept.

Self-Esteem

  • Self-esteem refers to the positivity of a person's self-concept.
  • People with low self-esteem expect that they will not perform very well and try to avoid embarrassment, failure, and rejection.
  • Social comparison and a person's ideal self can affect self-esteem.

Multiple Selves

  • Marketers pitch products needed to facilitate positive role identities.
  • Dramaturgical perspective: people play different roles in different social contexts.
  • Symbolic interactionism: people create and maintain their identities through social interactions.

Self-Consciousness

  • Public self-consciousness: awareness of how others perceive us.
  • Self-monitors: people who are aware of how others perceive them.
  • Empty self: a self-concept that is uncertain and lacks direction.
  • Selfie: a self-portrait photograph, often used to curate one's online identity.

Consumption and Self-Concept

  • Identity marketing: when consumers alter their selves to advertise for a branded product.
  • Symbolic self-completion theory: people with incomplete self-definitions tend to complete this identity by acquiring and displaying symbols associated with it.
  • Self-image congruence models: consumers choose products that match their self-image.

Gender and Consumption

  • Gender identity is an important component of a consumer's self-concept.
  • Gender roles vary by culture and are changing.
  • Sex-typed traits and products: characteristics and products associated with one gender or the other.
  • Sexual identity: bromance, masculinism, androgyny, third-gender movement, and intersex children.

Body Image and Consumption

  • Ideals of beauty: attractive faces, good health, youth, balance/symmetry, hourglass body shape, and "strong" male features.
  • Body anxiety: cosmetic surgery, body decoration, and body mutilation are driven by cultural ideals of beauty.
  • Every culture dictates certain types of body decoration or mutilation.

Reflection and Review

  • Self-concept is a summary of beliefs a person holds about their own attributes and how they evaluate the self on these qualities.
  • Self-esteem refers to the positivity of a person's self-concept.
  • Each element that contributes to our self-concept is important to understand our consumption behavior.

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Description

This quiz covers the concept of self in consumer behavior, including the influence of self-concept on consumer behavior, the role of products in defining self-concept, and the importance of gender identity.

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