Consumer Behavior Chapter 04 Quiz

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Questions and Answers

What does consumer buying behavior refer to?

  • The buying behavior of ultimate consumers for personal or household use (correct)
  • The purchasing behavior of individuals for business purposes
  • The decision-making processes related to business purchases
  • The purchasing behavior of businesses for their own use

What is the role of the 'Influencer' in the decision-making unit?

  • The person who attempts to persuade others in the group concerning the outcome of the decision (correct)
  • The individual responsible for using the product
  • The individual with the power or financial authority to make the decision
  • The person who begins the process of considering the purchase

What is 'Routinized response behavior' in consumer problem solving?

  • The buying behavior for frequently purchased low-cost items requiring little effort (correct)
  • The information search for a purchase decision
  • The process of considering the purchase
  • The evaluation of alternatives before purchase

What is the purpose of Snickers using advertising messages to simulate impulse purchasing?

<p>To encourage quick and unplanned purchasing (A)</p> Signup and view all the answers

In the consumer decision-making process, what comes after 'Information search'?

<p>Evaluation of alternatives (D)</p> Signup and view all the answers

What type of problem solving process is employed when purchasing unfamiliar, expensive, or infrequently bought products?

<p>Extended problem solving (B)</p> Signup and view all the answers

Which choice criteria are used when evaluating alternatives in consumer decision-making?

<p>Reliability, Style/looks, Economic (D)</p> Signup and view all the answers

What influences can affect consumer purchasing behavior?

<p>Personal Influences, Culture, Emotional triggers (C)</p> Signup and view all the answers

What are the determinants of the extent of problem solving according to the text?

<p>Self-image, Level of involvement, Social factors (D)</p> Signup and view all the answers

What is meant by the involvement level of involvement according to the text?

<p>The degree of interest in a product and the importance of the product for a person (A)</p> Signup and view all the answers

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