Consumer Behavior and Market Research Quiz
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Questions and Answers

What is typically the first step in the decision-making process for consumers?

  • Alternate Evaluation
  • Problem Solving (correct)
  • Post-Purchase Evaluation
  • Information Search

Which of the following is NOT a method used to collect quantitative data?

  • Telephone interviews
  • Digital surveys
  • Focus groups (correct)
  • Direct mail surveys

What is the main purpose of syndicating data in market research?

  • To conduct personal interviews
  • To enforce strict privacy laws
  • To collect data from only one source
  • To organize and repurpose collected data for easy access (correct)

When conducting intercept surveys, which practice contributes to effective data collection?

<p>Using unbiased staff and a short questionnaire (B)</p> Signup and view all the answers

Which of the following is NOT one of the 5 P's of the Sport Marketing Mix?

<p>Performance (C)</p> Signup and view all the answers

What is a common way to quantify abstract data in quantitative research?

<p>Likert Scales (D)</p> Signup and view all the answers

Which factor is generally considered least important in the post-purchase evaluation stage?

<p>Availability of replacement items (A)</p> Signup and view all the answers

What is the first step in the strategic planning process?

<p>Analyze the market (D)</p> Signup and view all the answers

Which type of involvement focuses on a consumer's attitudes and feelings towards an activity?

<p>Affective Involvement (C)</p> Signup and view all the answers

What is a significant challenge faced by organizations when conducting digital surveys?

<p>Consumers being overwhelmed with survey requests (B)</p> Signup and view all the answers

What is the first step for sport organizations to improve their market research efforts?

<p>Identify the business objective (A)</p> Signup and view all the answers

What characterizes Cognitive Involvement in the context of the content provided?

<p>Acquisition of information and knowledge (B)</p> Signup and view all the answers

Which type of involvement is primarily related to participation in the sport itself?

<p>Behavioral Involvement (D)</p> Signup and view all the answers

What is emphasized in the integration step of the strategic planning process?

<p>Resource allocation for marketing (A)</p> Signup and view all the answers

Which of the following motivations is NOT identified as an internal factor influencing consumer behavior?

<p>Social Justice (B)</p> Signup and view all the answers

Which of the following factors does NOT influence consumer behavior according to the content?

<p>Environmental Factors (B)</p> Signup and view all the answers

What are the two major components of sport marketing?

<p>Marketing of sport and marketing through sport (A)</p> Signup and view all the answers

Which statement best describes CRM in the context of sport marketing?

<p>Tracks and compiles customer-related information (A)</p> Signup and view all the answers

What does marketing myopia refer to in sport marketing?

<p>Neglecting consumer changes and competition (D)</p> Signup and view all the answers

Why is customer retention emphasized in sport marketing?

<p>High retention results in better ROI (C)</p> Signup and view all the answers

Which aspect of sport marketing involves the belief that winning can solve all problems?

<p>Marketing myopia (A)</p> Signup and view all the answers

What is meant by the statement that sport has an 'intangible, ephemeral, experiential, and subjective nature'?

<p>Sport experiences are based on personal feelings and perceptions (C)</p> Signup and view all the answers

In terms of sponsorship, what distinguishes sport consumers from sport consumption?

<p>Sponsors do not directly engage in consuming sport (D)</p> Signup and view all the answers

What is a common characteristic of sport consumers as per the findings?

<p>They believe they understand how to effectively run a sport organization (A)</p> Signup and view all the answers

What is the key feature of effective market segmentation?

<p>It should always consider research. (A)</p> Signup and view all the answers

Which characteristic ensures that a market segment can be identified by marketers?

<p>Identifiability (D)</p> Signup and view all the answers

Which of the following is NOT a basis for market segmentation?

<p>Aspirational values (C)</p> Signup and view all the answers

What does the 80-20 rule refer to in a business context?

<p>80% of sales come from 20% of customers. (A)</p> Signup and view all the answers

Which VALS category is characterized by high resources and high innovation?

<p>Innovators (A)</p> Signup and view all the answers

What is the primary purpose of product usage segmentation in sports marketing?

<p>To understand how consumers use the product. (A)</p> Signup and view all the answers

Which of the following factors is considered when segmenting a market based on state-of-mind?

<p>Personality traits (B)</p> Signup and view all the answers

Which segment is likely to provide the most repeat business in sports marketing?

<p>Season-ticket holders (A)</p> Signup and view all the answers

What is a key component of brand associations for sports organizations?

<p>Logos, marks, nickname, and mascot (D)</p> Signup and view all the answers

What is the primary goal of nurturing brand associations before team performance?

<p>To create a positive perception among consumers (A)</p> Signup and view all the answers

Which pricing strategy adjusts prices based on external environmental factors?

<p>Variable Ticket Pricing (VTP) (D)</p> Signup and view all the answers

What does the Fan Cost Index (FCI) measure?

<p>The total cost for a family of four to attend a game (D)</p> Signup and view all the answers

How does demand-based pricing generally affect ticket revenues for teams?

<p>It typically increases revenues by 5-30% (D)</p> Signup and view all the answers

What is a distinguishing feature of Dynamic Ticket Pricing (DTP)?

<p>It is controlled by an algorithm that adjusts prices automatically (D)</p> Signup and view all the answers

Which of the following elements does NOT typically contribute to brand associations?

<p>Player trades (A)</p> Signup and view all the answers

What is meant by 'latitude of price acceptance'?

<p>The range of prices a consumer is willing to pay for a product (A)</p> Signup and view all the answers

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