Consider the Desired Tone Quiz

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Questions and Answers

Which type of communication works best when there is a need for a record to exist?

  • Oral communication
  • Written communication (correct)
  • Email communication
  • Non-verbal communication

When is oral communication considered the best medium?

  • When conveying complicated ideas
  • When creating a formal tone
  • When needing immediate feedback (correct)
  • When wanting the message to be the final word

Why is writing almost always the best medium when you must choose your words carefully?

  • To create a formal tone
  • To guarantee careful word selection (correct)
  • To ensure immediate feedback
  • To convey complicated ideas

In what situations is it smarter to put your message in writing?

<p>When you want it to be the final word (B)</p> Signup and view all the answers

What type of communication works best for messages requiring a personal dimension?

<p>Oral communication (C)</p> Signup and view all the answers

Why is written communication better than speaking when conveying complicated ideas?

<p>To convey ideas that require study and thought (D)</p> Signup and view all the answers

What is the main advantage of handwritten notes over typed messages?

<p>They add a personal touch (B)</p> Signup and view all the answers

According to the passage, what is one explanation for why some organizations prefer voice mail over email?

<p>Voice mail is more personal (A)</p> Signup and view all the answers

What does the passage suggest about the relationship between communication channel preferences and employee performance evaluations?

<p>Employees who use the preferred channels receive higher evaluations (C)</p> Signup and view all the answers

According to the passage, what is one benefit of using multiple communication channels to convey a message?

<p>It captures the best of both oral and written media (D)</p> Signup and view all the answers

According to the passage, what is one way to effectively use electronic communication channels?

<p>All of the above (D)</p> Signup and view all the answers

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