Conflict Types and Definition

Definition of Conflict

• A conflict is a situation in which two or more parties have incompatible goals, values, or interests that lead to opposition or disagreement.

Types of Conflict

• Intrapersonal conflict: Conflict within an individual, often due to conflicting values, goals, or desires.
• Interpersonal conflict: Conflict between two or more individuals, often due to differences in opinions, values, or goals.
• Intragroup conflict: Conflict within a group, often due to differences in opinions, values, or goals.
• Intergroup conflict: Conflict between two or more groups, often due to differences in opinions, values, or goals.

Causes of Conflict

• Communication breakdown: Misunderstandings, miscommunication, or lack of communication.
• Differences in values and beliefs: Conflicting values, beliefs, or principles.
• Competition for resources: Conflict over limited resources, such as money, power, or status.
• Personality clashes: Conflicting personalities, temperaments, or work styles.

Conflict Resolution Strategies

• Avoiding: Withdrawing from the conflict or avoiding the issue.
• Accommodating: Giving in to the other party's demands.
• Compromising: Finding a middle ground or compromise.
• Collaborating: Working together to find a mutually beneficial solution.
• Competing: Using power or authority to win the conflict.

Conflict Resolution Techniques

• Active listening: Listening carefully to the other party's perspective.
• Clarifying questions: Asking questions to clarify the other party's needs and concerns.
• Empathy: Acknowledging and understanding the other party's feelings and concerns.
• Problem-solving: Identifying and addressing the underlying issues causing the conflict.

Definition of Conflict

• A conflict arises when two or more parties have incompatible goals, values, or interests, leading to opposition or disagreement.

Types of Conflict

• Intrapersonal conflict occurs within an individual, often due to conflicting values, goals, or desires.
• Interpersonal conflict arises between two or more individuals, often due to differences in opinions, values, or goals.
• Intragroup conflict occurs within a group, often due to differences in opinions, values, or goals.
• Intergroup conflict occurs between two or more groups, often due to differences in opinions, values, or goals.

Causes of Conflict

• Communication breakdown can lead to conflict, resulting from misunderstandings, miscommunication, or lack of communication.
• Differences in values and beliefs can cause conflict, as individuals or groups may hold conflicting values, beliefs, or principles.
• Competition for resources can lead to conflict, as individuals or groups may compete for limited resources, such as money, power, or status.
• Personality clashes can cause conflict, as individuals with conflicting personalities, temperaments, or work styles may struggle to work together.

Conflict Resolution Strategies

• Avoiding involves withdrawing from the conflict or avoiding the issue.
• Accommodating involves giving in to the other party's demands.
• Compromising involves finding a middle ground or compromise.
• Collaborating involves working together to find a mutually beneficial solution.
• Competing involves using power or authority to win the conflict.

Conflict Resolution Techniques

• Active listening involves listening carefully to the other party's perspective.
• Clarifying questions involve asking questions to clarify the other party's needs and concerns.
• Empathy involves acknowledging and understanding the other party's feelings and concerns.
• Problem-solving involves identifying and addressing the underlying issues causing the conflict.