Conflict Response Styles in HCA 301
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Questions and Answers

What is the primary objective of collaborating in a conflict situation?

  • To prioritize assertiveness over cooperation
  • To compromise and sacrifice one's own interests
  • To reach a mutual understanding and satisfaction (correct)
  • To win at all costs

    • What type of conflict resolution strategy relies on unequal power between parties?

  • Collaborating
  • Negotiating
  • Competing (correct)
  • Accommodating

    • What is the outcome of a conflict situation where one party dominates the other?

  • Lose-lose
  • Stalemate
  • Win-win
  • Win-lose (correct)

    • According to Covey, how many potential resolutions are there to a conflict situation?

    <p>3</p> Signup and view all the answers

    What strategy can also lead to a win-lose outcome?

    <p>Negotiating</p> Signup and view all the answers

    What is the primary concern of parties in a collaborative conflict resolution strategy?

    <p>Both assertiveness and cooperation</p> Signup and view all the answers

    What is the primary goal of individuals who prioritize accommodating in a conflict?

    <p>To prioritize the concerns of the other person</p> Signup and view all the answers

    What is a potential positive outcome of accommodating in a conflict?

    <p>It can build rapport and goodwill, leading to reciprocal favors</p> Signup and view all the answers

    Why do people tend to accommodate those they perceive as more powerful?

    <p>Because they are motivated by fear</p> Signup and view all the answers

    What can be a passive response to conflict, according to the text?

    <p>Accommodating out of fear</p> Signup and view all the answers

    What can be a result of accommodating in a conflict, especially if done out of fear?

    <p>Reducing personal concerns and needs</p> Signup and view all the answers

    What can be a long-term benefit of accommodating in a conflict, according to the text?

    <p>Leading to future reciprocal favors and respect</p> Signup and view all the answers

    What is a characteristic of the competing response to conflict?

    <p>Uncooperative style</p> Signup and view all the answers

    What is a common behavior of individuals who adopt the avoiding response to conflict?

    <p>Worrying and waiting for the situation to get better</p> Signup and view all the answers

    According to Crawley and Graham (2002), what influences an individual's preference for conflict response?

    <p>Experience and assessment of risk</p> Signup and view all the answers

    Which conflict style intervention is NOT mentioned?

    <p>Delegating</p> Signup and view all the answers

    What is the focus of the competing response to conflict?

    <p>Winning or being judged right</p> Signup and view all the answers

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