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Questions and Answers
What is the primary reaction of a cat when its tail is pulled?
What is the primary reaction of a cat when its tail is pulled?
- It will freeze
- It will think before reacting
- It will attack (correct)
- It will run away
What is the human equivalent of a cat's instinctive reaction to a threat?
What is the human equivalent of a cat's instinctive reaction to a threat?
- Appreciation and gratitude
- Thoughtful consideration
- Fight and flight (correct)
- Indifference and apathy
Why might instinctive reactions be problematic in the workplace?
Why might instinctive reactions be problematic in the workplace?
- They are too slow
- They may not be appropriate for our role (correct)
- They are only useful in emergency situations
- They are too rational
What is the key benefit of being able to choose our response to a stimulus?
What is the key benefit of being able to choose our response to a stimulus?
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What is the purpose of 'stepping back' in a challenging situation?
What is the purpose of 'stepping back' in a challenging situation?
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What is the importance of providing opportunities for others to choose alternative responses?
What is the importance of providing opportunities for others to choose alternative responses?
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What is the result of a stimulus on human behavior?
What is the result of a stimulus on human behavior?
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What is the role of personal awareness and development in responding to stimuli?
What is the role of personal awareness and development in responding to stimuli?
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What is the relevance of the SAFER model in de-escalation modules?
What is the relevance of the SAFER model in de-escalation modules?
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What is the purpose of the SEAL model?
What is the purpose of the SEAL model?
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