Conflict Resolution

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Questions and Answers

What is a common cause of conflict due to differences in values and beliefs?

  • Historical and Political Grievances
  • Cultural and Social Differences (correct)
  • Power Imbalance
  • Economic and Resource Competition

Which type of conflict involves internal struggles within an individual?

  • Intragroup Conflict
  • Interpersonal Conflict
  • Intergroup Conflict
  • Intrapersonal Conflict (correct)

What is a consequence of conflict that can lead to long-term trauma?

  • Long-term Consequences (correct)
  • Emotional and Psychological
  • Economic and Material
  • Social and Interpersonal

What is a cause of conflict due to unequal distribution of resources?

<p>Economic and Resource Competition (C)</p> Signup and view all the answers

Which type of conflict involves conflict between different groups?

<p>Intergroup Conflict (A)</p> Signup and view all the answers

What is a consequence of conflict that can lead to damaged relationships?

<p>Social and Interpersonal (B)</p> Signup and view all the answers

What is a cause of conflict due to lack of understanding and misunderstandings?

<p>Communication Breakdown (D)</p> Signup and view all the answers

Which type of conflict involves conflict within an organization?

<p>Organizational Conflict (D)</p> Signup and view all the answers

What is a consequence of conflict that can lead to environmental degradation?

<p>Environmental and Health (C)</p> Signup and view all the answers

What is a cause of conflict due to unresolved historical conflicts?

<p>Historical and Political Grievances (A)</p> Signup and view all the answers

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Study Notes

Types of Conflict

  • Interpersonal Conflict: Conflict between two or more individuals, often due to differences in values, goals, or opinions.
  • Intrapersonal Conflict: Conflict within an individual, often due to conflicting values, goals, or emotions.
  • Intragroup Conflict: Conflict within a group, often due to differences in opinions, values, or goals among group members.
  • Intergroup Conflict: Conflict between two or more groups, often due to differences in values, goals, or interests.
  • Organizational Conflict: Conflict within an organization, often due to differences in goals, values, or policies.

Causes of Conflict

  • Communication Breakdown: Misunderstandings, miscommunications, or lack of communication can lead to conflict.
  • Competing Interests: Conflicting goals, values, or interests can lead to conflict.
  • Differing Values: Conflicting values, beliefs, or attitudes can lead to conflict.
  • Power Imbalance: Unequal distribution of power or resources can lead to conflict.
  • Resource Scarcity: Competition for limited resources can lead to conflict.
  • Personality Differences: Conflicting personalities, temperaments, or work styles can lead to conflict.

Conflict Management

  • Avoiding: Ignoring or avoiding the conflict, hoping it will resolve itself.
  • Accommodating: Giving in to the other party's demands to avoid conflict.
  • Compromising: Finding a middle ground that satisfies both parties.
  • Collaborating: Working together to find a mutually beneficial solution.
  • Competing: Using assertive or competitive tactics to achieve one's goals.
  • Conflict Resolution Techniques:
    • Active Listening: Listening carefully to understand the other party's perspective.
    • Empathy: Acknowledging and understanding the other party's emotions.
    • Problem-Solving: Identifying and addressing the underlying causes of the conflict.
    • Negotiation: Finding a mutually beneficial solution through negotiation.
    • Mediation: Using a neutral third party to facilitate conflict resolution.

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