Conflict Management and Negotiation Strategies Quiz
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Questions and Answers

Which of the following best describes conflict in project management?

  • Conflict is a process that begins when one person perceives that the other has prevented some of their concerns from being fulfilled. (correct)
  • Conflict is a disagreement that can be easily resolved.
  • Conflict is a serious argument that occurs between project team members.
  • Conflict is a negotiation process to arrive at a settlement of a matter.

What are the three categories of conflict in project management?

  • Technical, conceptual, and interpersonal
  • Planning, execution, and phase-out
  • Formation, buildup, and termination
  • Groups, authority, and uncertainty (correct)

At which stage of the project life cycle are technical objectives set?

  • Formation (correct)
  • Buildup
  • Conceptualization
  • Planning

During the project formation stage, conflicts arise due to

<p>Lack of clarity in project objectives (A)</p> Signup and view all the answers

Which stage of the project life cycle is characterized by conflicts related to schedules and priorities?

<p>Main program stage (D)</p> Signup and view all the answers

Which conflict resolution strategy involves assertiveness and cooperation?

<p>Collaborating (A)</p> Signup and view all the answers

Partnering in project management aims to replace conflicts with

<p>Cooperation and mutual helpfulness (C)</p> Signup and view all the answers

Which of the following is NOT a major cause for change in projects?

<p>Negotiation will be required for new agreement between stakeholders (B)</p> Signup and view all the answers

What is a project charter?

<p>A document that outlines the specifics of the project (D)</p> Signup and view all the answers

What is the key to conflict resolution in project management?

<p>Inventing options for mutual gain (A)</p> Signup and view all the answers

What should be the focus in an in-house project?

<p>Organization's goals (A)</p> Signup and view all the answers

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