Conflict Management and Negotiation Strategies Quiz
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Questions and Answers

Which of the following best describes conflict in project management?

  • Conflict is a process that begins when one person perceives that the other has prevented some of their concerns from being fulfilled. (correct)
  • Conflict is a disagreement that can be easily resolved.
  • Conflict is a serious argument that occurs between project team members.
  • Conflict is a negotiation process to arrive at a settlement of a matter.

    • What are the three categories of conflict in project management?

  • Technical, conceptual, and interpersonal
  • Planning, execution, and phase-out
  • Formation, buildup, and termination
  • Groups, authority, and uncertainty (correct)

    • At which stage of the project life cycle are technical objectives set?

  • Formation (correct)
  • Buildup
  • Conceptualization
  • Planning

    • During the project formation stage, conflicts arise due to

    <p>Lack of clarity in project objectives</p> Signup and view all the answers

    Which stage of the project life cycle is characterized by conflicts related to schedules and priorities?

    <p>Main program stage</p> Signup and view all the answers

    Which conflict resolution strategy involves assertiveness and cooperation?

    <p>Collaborating</p> Signup and view all the answers

    Partnering in project management aims to replace conflicts with

    <p>Cooperation and mutual helpfulness</p> Signup and view all the answers

    Which of the following is NOT a major cause for change in projects?

    <p>Negotiation will be required for new agreement between stakeholders</p> Signup and view all the answers

    What is a project charter?

    <p>A document that outlines the specifics of the project</p> Signup and view all the answers

    What is the key to conflict resolution in project management?

    <p>Inventing options for mutual gain</p> Signup and view all the answers

    What should be the focus in an in-house project?

    <p>Organization's goals</p> Signup and view all the answers

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