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What is conflict management?
What is conflict management?
- The act of escalating conflicts to higher management
- The practice of ignoring conflicts to maintain workplace harmony
- The practice of identifying and managing conflicts sensibly, fairly, and efficiently (correct)
- The process of avoiding conflicts in the workplace
Why is conflict management important in today's market?
Why is conflict management important in today's market?
- To ignore conflicts and focus solely on productivity
- To punish individuals involved in conflicts
- To resolve disputes that may arise from striving to show one's value to the company (correct)
- To eliminate conflicts completely from the workplace
What are some causes of conflict in the workplace?
What are some causes of conflict in the workplace?
- Equal opportunities for all employees
- Inadequate training (correct)
- Strict adherence to job roles
- Excessive team collaboration
How can conflicts be managed sensibly and fairly?
How can conflicts be managed sensibly and fairly?
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Why is it important to have people who understand conflicts in the workplace?
Why is it important to have people who understand conflicts in the workplace?
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What is the first stage in Tuckman's 5 stages of group development?
What is the first stage in Tuckman's 5 stages of group development?
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What characterizes the 'Storming' stage in group formation?
What characterizes the 'Storming' stage in group formation?
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What is the primary focus of the 'Forming' stage?
What is the primary focus of the 'Forming' stage?
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What should groups learn in the 'Forming' stage to prepare for challenges?
What should groups learn in the 'Forming' stage to prepare for challenges?
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What is the purpose of Tuckman's 5 stages of group development?
What is the purpose of Tuckman's 5 stages of group development?
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