Conflict Management in Organizations

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Questions and Answers

What is one of the benefits of conflict?

It leads to inappropriate behavior.
It lowers morale.
It helps to raise and address problems. (correct)
It hampers productivity.

What happens when conflict is poorly managed?

It motivates people to participate.
It leads to increased productivity.
It helps people learn from their differences.
It becomes a problem. (correct)

What is the result of poorly managed conflict?

Improved productivity.
Hampered productivity and lowered morale. (correct)
Increased morale.
Motivated participation.

What is one of the benefits of conflict in the workplace?

<p>It helps people 'be real'. (B)</p> Signup and view all the answers

What is the main difference between conflict and discomfort?

<p>Conflict is not the problem, but poorly managed conflict is. (C)</p> Signup and view all the answers

Study Notes

Benefits of Conflict

Helps raise and address problems, leading to more effective issue management.
Energizes work by focusing on the most critical issues, increasing productivity.
Encourages participation and motivates individuals to be genuine, promoting open communication.
Fosters learning and benefits from recognizing and utilizing individual differences.

Conflict as a Problem

Hinders productivity, reducing overall efficiency.
Negatively impacts morale, affecting team motivation and job satisfaction.
Triggers a cycle of continued conflicts, creating a toxic work environment.
Leads to inappropriate behavior, compromising professional conduct and ethics.

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Description

Learn about the importance of conflict in organizations and how it can be a problem when poorly managed. Understand the benefits of conflict and how to recognize and address issues.