Conflict Management and Human Resources

What is a key responsibility of managers in terms of resource allocation?

Obtaining physical, human, and financial resources

What leadership style do managers aim to adopt, according to the text?

Functional and action-centred management style

What skill is necessary for managers to effectively communicate with their team?

Interpersonal skills

What is a key aspect of a manager's role, according to the text?

Forward planning and strategic thinking Signup and view all the answers

What is the primary step in managing conflict?

Identifying the issue Signup and view all the answers

What is an example of a manager's function, as mentioned in the text?

Co-ordinating Signup and view all the answers

What is the term used to describe the HR department's analysis of labour market information to evaluate the supply and demand for skills?

Market intelligence Signup and view all the answers

What is a characteristic of transactional leadership, as described in the text?

Focus on getting the job done with little disruption to normal operations Signup and view all the answers

What is the primary benefit of non-financial motivators in the workplace?

A sense of belongingness Signup and view all the answers

What is the primary role of HR managers in relation to the workforce?

Monitoring the effectiveness of teams and individuals Signup and view all the answers

What is the primary consequence of a lack of personal development opportunities in an organisation?

Increased turnover Signup and view all the answers

What is the primary goal of a manager when structuring the workforce?

To analyse the benefits and risks to the business Signup and view all the answers

What type of organizational culture is recommended for the company to implement?

Adhocracy with employee commitment to continuous improvement Signup and view all the answers

What leadership style is associated with power and control?

Autocratic Signup and view all the answers

What management skill is essential for resolving conflicts?

Managing conflict Signup and view all the answers

What is essential for leaders to do in order to be effective?

Adapt their behavior to suit the situation and employees' abilities Signup and view all the answers

What type of leadership style involves treating employees as part of a family?

Paternalistic Signup and view all the answers

What is essential for setting goals and objectives?

Setting aims and objectives Signup and view all the answers