10 Questions
What is the primary goal of a workplace mediator?
To settle a dispute between employees
What stage of conflict does a mediator typically catch?
Its initial stages
What is the mediator's role in conflict resolution?
To arbitrate between two or more parties
What does the mediator do to resolve the conflict?
Offers the fairest compromises possible
What is the mediator's responsibility in terms of hearing from parties involved?
To hear all sides of the story
What is the main objective of a mediator during a workplace conflict?
To find the fairest compromises possible
What happens when a mediator is called in to resolve a workplace conflict?
The mediator hears all sides of the story and offers compromises
What is the benefit of catching a conflict in its initial stages?
It helps to reduce the negative impact of the conflict
What is the mediator's role in workplace conflict resolution?
To act as an impartial facilitator and find a resolution
What is the characteristic of a mediator during a workplace conflict?
They are impartial and neutral
Learn about the role of a mediator in resolving workplace conflicts and disputes. Understand the importance of mediation in settling disputes before they escalate. Test your knowledge of conflict management processes!
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
