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Payroll Exceptions

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10 Questions

Employee was terminated or hired in the current pay period. How do you confirm the employee's pay is correct?

Confirm prorated pay

What should be done if regular hours exceed 112?

Check with the client to ensure that the employee's hours are correct and if any of those hours should be coded as overtime.

What should be done if pay has been submitted for an employee on leave?

Verify with client with the client that the employee should be paid.

How should the employee’s pay be prorated for a mid-period rate change?

Prorated correctly based on the start date of the new rate.

What should be done if no pay was submitted for an active FT salary exempt employee ?

Contact client for clarification

What should be done if a pay code does not exist in compensation? Description: Pay Code - Reg Rate: $0.00 Units: 0.00 Amount: $$$

Add pay code to employee's template

What should be done if salary exempt pay codes are being used for non-exempt employees?

Use the correct pay code in payroll input and contact the client to confirm if the employee should be exempt.

If ND Wage appears in the payroll for an hourly or non-exempt employee with overtime, what steps should be taken?

Contact the client and educate them on RRP if necessary and add the OT premium to payroll.

What should be done if an employee is hired or terminated in the current pay period?

Ensure the employee's pay is prorated correctly based on hire date or termination date.

You should always ignore all Payroll Exceptions!

False

Insperity Premier & AIMS are designed to minimize the chance of errors. It is imperative that the exceptions section of payroll processing is reviewed and any exceptions resolved before payroll is sent for processing.

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