Payroll Exceptions
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Questions and Answers

Employee was terminated or hired in the current pay period. How do you confirm the employee's pay is correct?

  • Check overtime hours
  • Confirm prorated pay (correct)
  • Verify eligible pay
  • Contact Leave team
  • What should be done if regular hours exceed 112?

  • Code hours as overtime
  • Check with the client to ensure that the employee's hours are correct and if any of those hours should be coded as overtime. (correct)
  • Confirm employee's rate
  • Contact employee to check his hours are correct.
  • What should be done if pay has been submitted for an employee on leave?

  • Verify employee's status
  • Contact Credit and Funding team
  • Contact Leave team
  • Verify with client with the client that the employee should be paid. (correct)
  • How should the employee’s pay be prorated for a mid-period rate change?

    <p>Prorated correctly based on the start date of the new rate.</p> Signup and view all the answers

    What should be done if no pay was submitted for an active FT salary exempt employee ?

    <p>Contact client for clarification</p> Signup and view all the answers

    What should be done if a pay code does not exist in compensation? Description: Pay Code - Reg Rate: $0.00 Units: 0.00 Amount: $$$

    <p>Add pay code to employee's template</p> Signup and view all the answers

    What should be done if salary exempt pay codes are being used for non-exempt employees?

    <p>Use the correct pay code in payroll input and contact the client to confirm if the employee should be exempt.</p> Signup and view all the answers

    If ND Wage appears in the payroll for an hourly or non-exempt employee with overtime, what steps should be taken?

    <p>Contact the client and educate them on RRP if necessary and add the OT premium to payroll.</p> Signup and view all the answers

    What should be done if an employee is hired or terminated in the current pay period?

    <p>Ensure the employee's pay is prorated correctly based on hire date or termination date.</p> Signup and view all the answers

    You should always ignore all Payroll Exceptions!

    <p>False</p> Signup and view all the answers

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