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Questions and Answers
Which of the following is NOT true about employee information and records?
Which of the following is NOT true about employee information and records?
- Employee information can be used for administrative purposes, salary processing, and compliance with laws and regulations.
- Furnishing false information during employment is a breach of conduct and will result in disciplinary action.
- Employee medical and personal records may be shared on a need-to-know basis or as required by law.
- Employee information can be shared with third-party companies for marketing purposes. (correct)
What is the consequence of furnishing false information during employment?
What is the consequence of furnishing false information during employment?
- Promotion to a higher position
- Monetary compensation
- Increased job security
- Disciplinary action (correct)
What is the next lesson going to discuss?
What is the next lesson going to discuss?
- Sales strategies
- Information security in the company's intellectual property (correct)
- Employee benefits
- Customer service techniques
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Study Notes
- Employees must maintain confidentiality of customer information even after the relationship ends.
- Customer information can only be used for company purposes and must be returned upon leaving the company.
- Employee medical and personal records may be shared on a need-to-know basis or as required by law.
- Employee information can be used for administrative purposes, salary processing, and compliance with laws and regulations.
- Furnishing false information during employment is a breach of conduct and will result in disciplinary action.
- The company recognizes and protects employee privacy and confidentiality.
- Employees agree to the company storing, sharing, and using their information and documents as required.
- The next lesson will discuss information security in the company's intellectual property and privacy or confidentiality norms.
- The company's policies apply to both customer and employee information.
- Confidentiality and privacy are important values for the company.
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