Computer Troubleshooting and Maintenance
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Questions and Answers

Which operating system was released on October 7, 2019?

  • Monterey
  • Catalina (correct)
  • Big Sur
  • Rome
  • What was the key feature introduced in Android Éclair?

  • Video recording
  • Voice-guided turn-by-turn navigation (correct)
  • Third-party app widgets
  • Multi-screen support
  • What is a characteristic of the operating system designed for mobile computing and communication-centric devices?

  • Supports multiple screen sizes and resolutions
  • Designed for Macintosh line
  • Accommodates unique needs of mobile devices (correct)
  • Includes Gmail, Maps, and YouTube
  • Which Android release introduced the framework for third-party app widgets?

    <p>Cupcake</p> Signup and view all the answers

    Which operating system was released on October 25, 2021?

    <p>Monterey</p> Signup and view all the answers

    What was the key feature of Android Donut?

    <p>Multi-screen support</p> Signup and view all the answers

    What was the main feature of Voice Actions in Android?

    <p>Performing basic functions with voice commands</p> Signup and view all the answers

    What was the primary color of Android's visual identity in the Gingerbread release?

    <p>Bright green</p> Signup and view all the answers

    What was the design theme of Android Honeycomb's UI?

    <p>Holographic</p> Signup and view all the answers

    What is the main function of the CheckDisk tool?

    <p>Performing basic diagnostic routines</p> Signup and view all the answers

    What is the purpose of Disk Defragmenter?

    <p>Rearranging fragmented data</p> Signup and view all the answers

    What is the primary function of antivirus software?

    <p>Detecting and removing viruses</p> Signup and view all the answers

    What is the primary goal of preventive maintenance?

    <p>To extend the life of the equipment</p> Signup and view all the answers

    What is the most likely cause of a problem when you hear one long and two short beeps when you turn on your computer?

    <p>A faulty RAM</p> Signup and view all the answers

    Why is it essential to update anti-virus/spyware software?

    <p>To protect against malware</p> Signup and view all the answers

    What should you do if your computer is slowing down?

    <p>Uninstall some apps and delete some files</p> Signup and view all the answers

    What is claimed to be improved with the mentioned performance enhancements?

    <p>Web browsing in any browser</p> Signup and view all the answers

    What type of maintenance is necessary when a problem arises?

    <p>Corrective Maintenance</p> Signup and view all the answers

    What is the most likely cause of a problem when you hear unnecessary sounds from the HDD when you turn on your computer?

    <p>A faulty HDD</p> Signup and view all the answers

    What was the primary intention of the Ubuntu operating system?

    <p>Personal computers</p> Signup and view all the answers

    Which Linux distribution was considered good for beginners?

    <p>Ubuntu</p> Signup and view all the answers

    Who offered Debian free of cost to its users in 1993?

    <p>Ian Murdock</p> Signup and view all the answers

    What is the working system for Apple's Macintosh line of PCs and workstations?

    <p>MAC OS</p> Signup and view all the answers

    When was the Kodiak operating system released?

    <p>September 13, 2000</p> Signup and view all the answers

    What is the primary purpose of a registry in an Operating System?

    <p>To configure Windows settings for users and devices</p> Signup and view all the answers

    What is the main function of a browser?

    <p>To retrieve and display information from the web</p> Signup and view all the answers

    What is the role of a driver in a computer system?

    <p>To facilitate communication between devices and the operating system</p> Signup and view all the answers

    Why is it important to create a backup of files?

    <p>To ensure data safety and recovery</p> Signup and view all the answers

    What is an advantage of storing document files in a separate drive?

    <p>Easier manageability</p> Signup and view all the answers

    Study Notes

    Operating Systems

    • macOS:
      • Catalina: Released on October 7, 2019
      • Big Sur: Released on November 12, 2020
      • Monterey: Released on October 25, 2021
      • Rome: Released on October 24, 2022
    • Android:
      • Version 1.0: Included Google apps like Gmail, Maps, Calendar, and YouTube
      • Cupcake: Introduced framework for third-party app widgets and video recording
      • Donut: Allowed OS to operate on various screen sizes and resolutions
      • Éclair: Added voice-guided turn-by-turn navigation and real-time traffic info
      • Frozen Yogurt: Introduced dock at the bottom of the home screen and Voice Actions
      • Gingerbread: Established Android's visual identity with bright green color
      • Honeycomb: Introduced a new UI with a "holographic" design

    Diagnostic Software and Computer Applications

    • CheckDisk: Performs basic diagnostic routines on systems
    • Defragmenter: Rearranges fragmented data for efficient disk and drive use
    • Antivirus: Detects and removes viruses and malicious software

    Computer Troubleshooting

    • Preventive maintenance: Extends equipment life
    • Corrective maintenance: Restores failed equipment
    • Warning issues: Difficulty opening programs
    • Malware issues: Installing untrusted programs
    • Planned Maintenance (PM): Scheduled maintenance
    • Condition Based Maintenance (CBM): Needed maintenance
    • Creating backups: Protects files and creates disk space
    • RAM: Responsible for Blue Screen of Death
    • Troubleshooting steps: Reset CPU/Memory/HDD, check monitor, video card, and VGA

    Linux Operating Systems

    • Linux: Provides a free or low-cost alternative to PC users
    • Ubuntu: A user-friendly Linux distribution for beginners
    • Mint: A modern, elegant, and comfortable Linux version
    • Debian: The first free Linux software, offered in 1993

    Microsoft and macOS

    • MAC OS: The operating system for Apple's Macintosh line
    • Kodiak: Released on September 13, 2000
    • Gala: Released on September 30, 2015
    • Fuji: Released on September 20, 2016
    • Lobo: Released on September 25, 2017
    • Liberty: Released on September 24, 2018
    • Registry: A system-defined database for storing Windows settings

    Productivity and Computer Concepts

    • Microsoft Office: A suite of applications for productivity
    • Browser: Retrieves and displays web information
    • Drivers: Software components for OS-device communication
    • Backup and file management: Essential for data protection and manageability

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    Test your knowledge of computer troubleshooting and maintenance procedures, including preventive and corrective measures, malware issues, and different types of maintenance plans. See how well you can identify and solve common computer problems.

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