Computer Maintenance and Troubleshooting
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Questions and Answers

What are some examples of personal computers?

Some examples of personal computers include desktop computers, laptops, and workstations.

What are the hardware components of a personal computer?

The hardware components of a personal computer include the central processing unit (CPU), memory (RAM), storage (hard drive or SSD), motherboard, and various input/output devices.

What is the purpose of tech support?

The purpose of tech support is to help users solve technical problems with their computers, software, or other electronic devices.

What is the primary goal of tech support?

<p>The primary goal of tech support is to diagnose and resolve issues promptly, ensuring that users can use their devices.</p> Signup and view all the answers

What does the term 'tech support' refer to?

<p>The term 'tech support' refers to a range of services provided by individuals or companies to help users solve technical problems with their computers, software, or other electronic devices.</p> Signup and view all the answers

What is the purpose of a computer case?

<p>The purpose of a computer case is to contain and protect the internal components of a computer, provide physical protection, cooling, and organization for the hardware components.</p> Signup and view all the answers

What are the common materials used to make computer cases?

<p>Common materials used to make computer cases are steel, aluminum, and plastic.</p> Signup and view all the answers

What are the different form factors of computer cases?

<p>The different form factors of computer cases include ATX, Micro-ATX, and Mini-ITX.</p> Signup and view all the answers

What are drive bays in computer cases used for?

<p>Drive bays in computer cases are used to hold hard disk drives (HDDs) and solid-state drives (SSDs).</p> Signup and view all the answers

What are some features of high-end computer cases?

<p>Some features of high-end computer cases include tempered glass panels for aesthetics and visibility of internal components.</p> Signup and view all the answers

Study Notes

Basics of PC and Tech Support

  • A personal computer (PC) is a general-purpose, cost-effective computing device for individual use.
  • PCs include desktop computers, laptops, and workstations.
  • A PC consists of hardware components such as the central processing unit (CPU), memory (RAM), storage (hard drive or SSD), motherboard, and various input/output devices.
  • Tech support refers to a range of services provided by individuals or companies to help users solve technical problems with their computers, software, or other electronic devices.
  • The primary goal of tech support is to diagnose and resolve issues promptly, ensuring that users can use their devices efficiently.

Computer Cases

  • A computer case, also known as a computer chassis or tower, is an enclosure that contains and protects various internal components of a computer.
  • The case provides physical protection, cooling, and organization for the hardware components, allowing them to function efficiently and safely.
  • Cases are commonly made from steel, aluminum, or plastic, with steel offering durability and aluminum being lighter and dissipating heat better.
  • High-end cases often feature tempered glass panels for aesthetics and visibility of internal components.
  • Cases come in various sizes and form factors to accommodate different motherboard sizes, including ATX, Micro-ATX, and Mini-ITX.
  • Cases have slots for hard disk drives (HDDs) and solid-state drives (SSDs), with modern cases often featuring tool-less drive bays.

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Description

Test your knowledge on the basics of computer maintenance and troubleshooting with this quiz! Covering general concepts, lab procedures, maintenance tools, static energy, safety rules, and preventive maintenance, this quiz will help you assess your understanding of PC and tech support.

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