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Questions and Answers
What are some examples of personal computers?
Some examples of personal computers include desktop computers, laptops, and workstations.
What are the hardware components of a personal computer?
The hardware components of a personal computer include the central processing unit (CPU), memory (RAM), storage (hard drive or SSD), motherboard, and various input/output devices.
What is the purpose of tech support?
The purpose of tech support is to help users solve technical problems with their computers, software, or other electronic devices.
What is the primary goal of tech support?
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What does the term 'tech support' refer to?
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What is the purpose of a computer case?
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What are the common materials used to make computer cases?
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What are the different form factors of computer cases?
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What are drive bays in computer cases used for?
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What are some features of high-end computer cases?
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Study Notes
Basics of PC and Tech Support
- A personal computer (PC) is a general-purpose, cost-effective computing device for individual use.
- PCs include desktop computers, laptops, and workstations.
- A PC consists of hardware components such as the central processing unit (CPU), memory (RAM), storage (hard drive or SSD), motherboard, and various input/output devices.
- Tech support refers to a range of services provided by individuals or companies to help users solve technical problems with their computers, software, or other electronic devices.
- The primary goal of tech support is to diagnose and resolve issues promptly, ensuring that users can use their devices efficiently.
Computer Cases
- A computer case, also known as a computer chassis or tower, is an enclosure that contains and protects various internal components of a computer.
- The case provides physical protection, cooling, and organization for the hardware components, allowing them to function efficiently and safely.
- Cases are commonly made from steel, aluminum, or plastic, with steel offering durability and aluminum being lighter and dissipating heat better.
- High-end cases often feature tempered glass panels for aesthetics and visibility of internal components.
- Cases come in various sizes and form factors to accommodate different motherboard sizes, including ATX, Micro-ATX, and Mini-ITX.
- Cases have slots for hard disk drives (HDDs) and solid-state drives (SSDs), with modern cases often featuring tool-less drive bays.
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Description
Test your knowledge on the basics of computer maintenance and troubleshooting with this quiz! Covering general concepts, lab procedures, maintenance tools, static energy, safety rules, and preventive maintenance, this quiz will help you assess your understanding of PC and tech support.
