Computer Errors and Troubleshooting
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Questions and Answers

What is the primary goal of hardware troubleshooting?

  • To backup data
  • To install new software
  • To diagnose and identify technical problems within a hardware device (correct)
  • To upgrade hardware components
  • What is the first step in checking hardware problems?

  • Check the disk drives
  • Check the keyboard and mouse
  • Check the computer's RAM
  • Check that everything is turned on (correct)
  • What does POST stand for?

  • Power On Speed Test
  • Power On Startup Test
  • Power On System Test
  • Power On Self-Test (correct)
  • What is the purpose of the POST diagnosis?

    <p>To diagnose and identify technical problems within a hardware device</p> Signup and view all the answers

    What is software troubleshooting?

    <p>The process of scanning, identifying, diagnosing, and resolving problems, errors, and bugs in software</p> Signup and view all the answers

    What is the purpose of checking the keyboard, mouse, and monitor?

    <p>To ensure they are properly plugged into the computer system</p> Signup and view all the answers

    What should you do if your computer is turned on but the screen is blank?

    <p>Plug the computer into the screen properly</p> Signup and view all the answers

    What is the primary step in protecting a computer from faults?

    <p>Protecting the computer from things that cause faults</p> Signup and view all the answers

    What should you do if a device is damaged?

    <p>Change the device</p> Signup and view all the answers

    What is the purpose of checking the power outlet?

    <p>To ensure the computer is plugged into the power outlet</p> Signup and view all the answers

    Study Notes

    CMOS Alert Message

    • A CMOS alert message on the screen indicates that the CMOS battery needs to be replaced.
    • Replace the old battery with a new one that is exactly the same.

    Event Viewer

    • The Event Viewer records information about system or application errors on a Windows computer.
    • It records the problem, date, time, severity, source, event ID number, and the user logged in when the problem occurred.

    Preventive Maintenance

    • Preventive maintenance involves taking measures to reduce the risk of hardware failures.
    • Clean the computer case and components regularly using a soft cloth, alcohol-free sprays, and vacuum cleaner to prevent dust accumulation.

    Website Design

    • Website design involves planning and designing various aspects of a website, including layout, navigation, appearance, and graphics.
    • Guidelines for website design include considering the target audience, logical navigation, consistency, simplicity, and accessibility for people with disabilities.

    HTML

    • HTML (Hypertext Markup Language) is used to design websites.
    • The current version of HTML is HTML5.
    • HTML documents can be prepared using a simple text editor, saved with a ".html" extension, and begin with a start tag and end with an end tag.
    • HTML elements are the building blocks of a webpage, and can have attributes to define more properties.
    • Void elements are HTML elements that do not have end tags.

    Hardware Troubleshooting and Preventive Maintenance

    • Computers can be damaged by viruses, human error, bad software, overheating, power fluctuations, and dust.
    • Hardware troubleshooting involves reviewing, diagnosing, and identifying technical problems within a hardware device.
    • Software troubleshooting involves scanning, identifying, diagnosing, and resolving problems, errors, and bugs in software.

    Troubleshooting Procedures

    • Basic procedures for checking hardware problems include checking the power outlet, turning on all components, checking for proper connections, and trying different ports or replacing damaged devices.
    • The Power On Self-Test (POST) diagnoses keyboard, RAM, disk drives, and other hardware to ensure they are working properly.

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    Description

    This quiz covers common computer errors, including CMOS alert messages and system errors, and how to troubleshoot them using tools like Event Viewer.

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