Questions and Answers
Who will receive and document all citizen complaints in the ECSO?
What happens to citizen complaints that result from a misunderstanding of law or procedure and are resolved?
Who can initiate a complaint of misconduct in the ECSO?
How are citizen complaints assigned in the ECSO?
Signup and view all the answers
Where are all complaint information securely maintained in the ECSO?
Signup and view all the answers
What happens to the case number when a citizen complaint changes into an Internal Affairs investigation?
Signup and view all the answers
Why are all complaints of misconduct by ECSO members documented and reviewed?
Signup and view all the answers
How is the confidentiality of citizen complaint files maintained in the ECSO?
Signup and view all the answers
Where will all paper records be securely maintained upon completion of the investigation?
Signup and view all the answers
What is a formal complaint?
Signup and view all the answers
What is the purpose of a preliminary investigation?
Signup and view all the answers
What type of complaint alleges a minor breach of agency policy/procedures?
Signup and view all the answers
Who is responsible for investigating minor complaints?
Signup and view all the answers
What happens to a complaint made by telephone?
Signup and view all the answers
What is a substantive complaint?
Signup and view all the answers
What is a citizen inquiry?
Signup and view all the answers
How are complainants notified of the final disposition of a case?
Signup and view all the answers
What is misconduct?
Signup and view all the answers
What is the purpose of the ECSO's complaint receipt procedures?
Signup and view all the answers
When can a supervisor resolve a citizen complaint without documentation?
Signup and view all the answers
Who can forward citizen complaints, formal complaints, and substantive complaints to the OIC or designee of the Internal Affairs Unit?
Signup and view all the answers
What happens to a complaint initiated by a member other than the supervisor?
Signup and view all the answers
What is the purpose of assigning a unique number to each complaint?
Signup and view all the answers
Why are citizen complaint files maintained in accordance with Florida Statutes?
Signup and view all the answers
What is the purpose of the Internal Affairs OIC or designee reviewing all complaints?
Signup and view all the answers
Where are all complaint information securely maintained?
Signup and view all the answers
What happens when a complainant refuses to provide a sworn statement?
Signup and view all the answers
What is the purpose of a formal written complaint?
Signup and view all the answers
What type of complaint results from a citizen's disagreement with the application of law or ECSO policies or procedures?
Signup and view all the answers
Who is responsible for investigating a substantive complaint?
Signup and view all the answers
What is the outcome of a minor complaint, if sustained?
Signup and view all the answers
What happens to all complaint information?
Signup and view all the answers
What is the definition of misconduct?
Signup and view all the answers
What type of complaint alleges criminal conduct on the part of an employee?
Signup and view all the answers
When is a complaint considered 'truly anonymous'?
Signup and view all the answers
What is the purpose of a preliminary investigation?
Signup and view all the answers
Study Notes
Complaint Receipt Procedures
- The Escambia County Sheriff's Office (ECSO) receives, documents, reviews, inquires, and investigates all complaints of misconduct by its members according to Florida Statutes.
- All citizen complaints, formal complaints, and substantive complaints are immediately forwarded to the Office of Internal Affairs (OIA) or designee for recording and review.
- The ECSO maintains the confidentiality of citizen complaint files in accordance with Florida Statutes.
Complaint Classification
- Citizen Inquiry: an inquiry by a citizen to determine if the actions taken by a member were proper.
- Criminal Complaint: allegations of criminal conduct on the part of an employee, whether job-related or not.
- Formal Complaint: an accusation or charge accusing a member of violating a policy, procedure, rule, or regulation.
- Minor Complaint: allegations that, if sustained, are a minor breach of agency policy/procedures, investigated and determined by the employee's supervisor.
- Misconduct: any action or conduct that is in violation of ECSO Rules and Regulations.
- Substantive Complaint: allegations that, if sustained, are a major breach in agency policy/procedures, reduced to writing and forwarded through the chain of command.
Investigation Procedures
- Supervisors attempt to resolve citizen complaints resulting from a misunderstanding of law or procedure.
- A member's supervisor may initiate a complaint of misconduct.
- Complaints initiated by other members are documented on a memorandum and forwarded to the OIA or designee.
- The supervisor completes a formal report on all complaints other than Citizen Inquiries.
- Internal Affairs cases are assigned numbers starting with "I" followed by the year and chronological number.
- Complaint information is securely maintained in the IA Pro Computer Program.
Documentation and Notification
- Formal and/or substantive complaints of member misconduct or wrongdoing are reported and documented in writing using the ECSO Statement of Complaint form.
- Complainants are notified of the final disposition of the case using a form letter or email.
Complaint Receipt Procedures
- The Escambia County Sheriff's Office (ECSO) receives, documents, reviews, inquires, and investigates all complaints of misconduct by its members according to Florida Statutes.
- All citizen complaints, formal complaints, and substantive complaints are immediately forwarded to the Office of Internal Affairs (OIA) or designee for recording and review.
- The ECSO maintains the confidentiality of citizen complaint files in accordance with Florida Statutes.
Complaint Classification
- Citizen Inquiry: an inquiry by a citizen to determine if the actions taken by a member were proper.
- Criminal Complaint: allegations of criminal conduct on the part of an employee, whether job-related or not.
- Formal Complaint: an accusation or charge accusing a member of violating a policy, procedure, rule, or regulation.
- Minor Complaint: allegations that, if sustained, are a minor breach of agency policy/procedures, investigated and determined by the employee's supervisor.
- Misconduct: any action or conduct that is in violation of ECSO Rules and Regulations.
- Substantive Complaint: allegations that, if sustained, are a major breach in agency policy/procedures, reduced to writing and forwarded through the chain of command.
Investigation Procedures
- Supervisors attempt to resolve citizen complaints resulting from a misunderstanding of law or procedure.
- A member's supervisor may initiate a complaint of misconduct.
- Complaints initiated by other members are documented on a memorandum and forwarded to the OIA or designee.
- The supervisor completes a formal report on all complaints other than Citizen Inquiries.
- Internal Affairs cases are assigned numbers starting with "I" followed by the year and chronological number.
- Complaint information is securely maintained in the IA Pro Computer Program.
Documentation and Notification
- Formal and/or substantive complaints of member misconduct or wrongdoing are reported and documented in writing using the ECSO Statement of Complaint form.
- Complainants are notified of the final disposition of the case using a form letter or email.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz covers the procedures for receiving, documenting, and investigating complaints of misconduct by law enforcement members in Escambia County, Florida.