Podcast
Questions and Answers
Who will receive and document all citizen complaints in the ECSO?
Who will receive and document all citizen complaints in the ECSO?
- Complainant
- OIC or designee of the Internal Affairs Unit (correct)
- Supervisor
- ECSO members
What happens to citizen complaints that result from a misunderstanding of law or procedure and are resolved?
What happens to citizen complaints that result from a misunderstanding of law or procedure and are resolved?
- They are not documented (correct)
- They are sent to the supervisor for review
- They are documented and sent to the Internal Affairs Unit
- They are sent to the ECSO members for investigation
Who can initiate a complaint of misconduct in the ECSO?
Who can initiate a complaint of misconduct in the ECSO?
- Only OIC or designee of the Internal Affairs Unit
- A member's supervisor or other members (correct)
- Only supervisors
- Only ECSO members
How are citizen complaints assigned in the ECSO?
How are citizen complaints assigned in the ECSO?
Where are all complaint information securely maintained in the ECSO?
Where are all complaint information securely maintained in the ECSO?
What happens to the case number when a citizen complaint changes into an Internal Affairs investigation?
What happens to the case number when a citizen complaint changes into an Internal Affairs investigation?
Why are all complaints of misconduct by ECSO members documented and reviewed?
Why are all complaints of misconduct by ECSO members documented and reviewed?
How is the confidentiality of citizen complaint files maintained in the ECSO?
How is the confidentiality of citizen complaint files maintained in the ECSO?
Where will all paper records be securely maintained upon completion of the investigation?
Where will all paper records be securely maintained upon completion of the investigation?
What is a formal complaint?
What is a formal complaint?
What is the purpose of a preliminary investigation?
What is the purpose of a preliminary investigation?
What type of complaint alleges a minor breach of agency policy/procedures?
What type of complaint alleges a minor breach of agency policy/procedures?
Who is responsible for investigating minor complaints?
Who is responsible for investigating minor complaints?
What happens to a complaint made by telephone?
What happens to a complaint made by telephone?
What is a substantive complaint?
What is a substantive complaint?
What is a citizen inquiry?
What is a citizen inquiry?
How are complainants notified of the final disposition of a case?
How are complainants notified of the final disposition of a case?
What is misconduct?
What is misconduct?
What is the purpose of the ECSO's complaint receipt procedures?
What is the purpose of the ECSO's complaint receipt procedures?
When can a supervisor resolve a citizen complaint without documentation?
When can a supervisor resolve a citizen complaint without documentation?
Who can forward citizen complaints, formal complaints, and substantive complaints to the OIC or designee of the Internal Affairs Unit?
Who can forward citizen complaints, formal complaints, and substantive complaints to the OIC or designee of the Internal Affairs Unit?
What happens to a complaint initiated by a member other than the supervisor?
What happens to a complaint initiated by a member other than the supervisor?
What is the purpose of assigning a unique number to each complaint?
What is the purpose of assigning a unique number to each complaint?
Why are citizen complaint files maintained in accordance with Florida Statutes?
Why are citizen complaint files maintained in accordance with Florida Statutes?
What is the purpose of the Internal Affairs OIC or designee reviewing all complaints?
What is the purpose of the Internal Affairs OIC or designee reviewing all complaints?
Where are all complaint information securely maintained?
Where are all complaint information securely maintained?
What happens when a complainant refuses to provide a sworn statement?
What happens when a complainant refuses to provide a sworn statement?
What is the purpose of a formal written complaint?
What is the purpose of a formal written complaint?
What type of complaint results from a citizen's disagreement with the application of law or ECSO policies or procedures?
What type of complaint results from a citizen's disagreement with the application of law or ECSO policies or procedures?
Who is responsible for investigating a substantive complaint?
Who is responsible for investigating a substantive complaint?
What is the outcome of a minor complaint, if sustained?
What is the outcome of a minor complaint, if sustained?
What happens to all complaint information?
What happens to all complaint information?
What is the definition of misconduct?
What is the definition of misconduct?
What type of complaint alleges criminal conduct on the part of an employee?
What type of complaint alleges criminal conduct on the part of an employee?
When is a complaint considered 'truly anonymous'?
When is a complaint considered 'truly anonymous'?
What is the purpose of a preliminary investigation?
What is the purpose of a preliminary investigation?
Study Notes
Complaint Receipt Procedures
- The Escambia County Sheriff's Office (ECSO) receives, documents, reviews, inquires, and investigates all complaints of misconduct by its members according to Florida Statutes.
- All citizen complaints, formal complaints, and substantive complaints are immediately forwarded to the Office of Internal Affairs (OIA) or designee for recording and review.
- The ECSO maintains the confidentiality of citizen complaint files in accordance with Florida Statutes.
Complaint Classification
- Citizen Inquiry: an inquiry by a citizen to determine if the actions taken by a member were proper.
- Criminal Complaint: allegations of criminal conduct on the part of an employee, whether job-related or not.
- Formal Complaint: an accusation or charge accusing a member of violating a policy, procedure, rule, or regulation.
- Minor Complaint: allegations that, if sustained, are a minor breach of agency policy/procedures, investigated and determined by the employee's supervisor.
- Misconduct: any action or conduct that is in violation of ECSO Rules and Regulations.
- Substantive Complaint: allegations that, if sustained, are a major breach in agency policy/procedures, reduced to writing and forwarded through the chain of command.
Investigation Procedures
- Supervisors attempt to resolve citizen complaints resulting from a misunderstanding of law or procedure.
- A member's supervisor may initiate a complaint of misconduct.
- Complaints initiated by other members are documented on a memorandum and forwarded to the OIA or designee.
- The supervisor completes a formal report on all complaints other than Citizen Inquiries.
- Internal Affairs cases are assigned numbers starting with "I" followed by the year and chronological number.
- Complaint information is securely maintained in the IA Pro Computer Program.
Documentation and Notification
- Formal and/or substantive complaints of member misconduct or wrongdoing are reported and documented in writing using the ECSO Statement of Complaint form.
- Complainants are notified of the final disposition of the case using a form letter or email.
Complaint Receipt Procedures
- The Escambia County Sheriff's Office (ECSO) receives, documents, reviews, inquires, and investigates all complaints of misconduct by its members according to Florida Statutes.
- All citizen complaints, formal complaints, and substantive complaints are immediately forwarded to the Office of Internal Affairs (OIA) or designee for recording and review.
- The ECSO maintains the confidentiality of citizen complaint files in accordance with Florida Statutes.
Complaint Classification
- Citizen Inquiry: an inquiry by a citizen to determine if the actions taken by a member were proper.
- Criminal Complaint: allegations of criminal conduct on the part of an employee, whether job-related or not.
- Formal Complaint: an accusation or charge accusing a member of violating a policy, procedure, rule, or regulation.
- Minor Complaint: allegations that, if sustained, are a minor breach of agency policy/procedures, investigated and determined by the employee's supervisor.
- Misconduct: any action or conduct that is in violation of ECSO Rules and Regulations.
- Substantive Complaint: allegations that, if sustained, are a major breach in agency policy/procedures, reduced to writing and forwarded through the chain of command.
Investigation Procedures
- Supervisors attempt to resolve citizen complaints resulting from a misunderstanding of law or procedure.
- A member's supervisor may initiate a complaint of misconduct.
- Complaints initiated by other members are documented on a memorandum and forwarded to the OIA or designee.
- The supervisor completes a formal report on all complaints other than Citizen Inquiries.
- Internal Affairs cases are assigned numbers starting with "I" followed by the year and chronological number.
- Complaint information is securely maintained in the IA Pro Computer Program.
Documentation and Notification
- Formal and/or substantive complaints of member misconduct or wrongdoing are reported and documented in writing using the ECSO Statement of Complaint form.
- Complainants are notified of the final disposition of the case using a form letter or email.
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Description
This quiz covers the procedures for receiving, documenting, and investigating complaints of misconduct by law enforcement members in Escambia County, Florida.