SOP 104.1 - FTMs Complaint Process Test #2
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Questions and Answers

What is the purpose of an Observed Behavior Report?

  • To document verbal counseling
  • To terminate a Member's contract
  • To document a Member's behavior for corrective action (correct)
  • To formally discipline a Member

    • What should a Supervisor do if they initiate corrective action against a Member not within their span of control?

  • Take no further action
  • Advise the Member's Supervisor of the action taken (correct)
  • Discuss the action with the Member's Supervisor
  • Document the action and forward it to the Member's Division Major

    • What is the next step if a Supervisor becomes aware of a violation of a serious nature?

  • Notify their Supervisor (correct)
  • Complete a Blue Team Complaint Entry
  • Initiate an investigation
  • All of the above

    • What should a Supervisor avoid doing during an investigation?

    <p>Improperly interviewing the Member</p> Signup and view all the answers

    Who should a Supervisor discuss an incident with during an investigation?

    <p>Their Respective Chain of Command and/or Internal Affairs Investigators</p> Signup and view all the answers

    What type of documentation should a Supervisor complete after taking corrective action?

    <p>The appropriate documentation for the action taken</p> Signup and view all the answers

    Where should all documentation related to corrective action be forwarded to?

    <p>The Member's Division Major</p> Signup and view all the answers

    What is the purpose of the Citizen Complaint System established by the Department?

    <p>To comply with 112.533(1)(a) f.s.</p> Signup and view all the answers

    What is the difference between an Offense of a Less Serious Nature and an Offense or Incident of a Serious Nature?

    <p>The nature of the offense or incident</p> Signup and view all the answers

    What is the purpose of the IA-Pro system?

    <p>To track member incidents</p> Signup and view all the answers

    What should a Member do when they have a complaint against another Member?

    <p>Follow the traditional Chain of Command</p> Signup and view all the answers

    What should a Member do if they are aware of a serious violation?

    <p>Report the violation to their immediate Supervisor</p> Signup and view all the answers

    What action may the Chief of Police take if a Member is arrested for any violation of Law?

    <p>Place the Member on Administrative Leave with or without pay</p> Signup and view all the answers

    What should a Member do if they are arrested, under criminal investigation, or served with a Restraining Order or Injunction by another Agency?

    <p>Notify the Police Chief's Office immediately</p> Signup and view all the answers

    What is the responsibility of a Member who is aware of any violations of a serious nature?

    <p>To report the violation to their immediate Supervisor</p> Signup and view all the answers

    What may a Member do if they have a complaint against another Member?

    <p>Bypass the traditional Chain of Command and report the matter directly to the accused Member's Supervisor</p> Signup and view all the answers

    What is the primary goal of a fact-finding investigation?

    <p>To determine if the complaint is an allegation of misconduct or a misunderstanding</p> Signup and view all the answers

    What type of discipline is typically associated with suspension, demotion, or termination?

    <p>Formal Discipline</p> Signup and view all the answers

    Which system is designed to provide early identification and intervention based on configurable thresholds?

    <p>IA-Pro</p> Signup and view all the answers

    What is the primary difference between an Initiating Supervisor and an Investigating Supervisor?

    <p>Their role in the complaint process</p> Signup and view all the answers

    What is the purpose of the Blue Team entry?

    <p>To identify a complaint or allegation of misconduct</p> Signup and view all the answers

    What is the primary role of the Internal Affairs Unit?

    <p>To determine the nature of the complaint</p> Signup and view all the answers

    What is the significance of a Written Reprimand for Non-Sworn Members?

    <p>It is a form of informal discipline</p> Signup and view all the answers

    What is the next step when a Supervisor alleges that a Lieutenant violated the Rules of Professional Conduct?

    <p>The Supervisor notifies the Lieutenant's Division Major and/or Staff Duty Officer.</p> Signup and view all the answers

    What is the purpose of the 'Receipt for City Issued Property' form?

    <p>To serve as a receipt for all City of Hollywood property received by the Supervisor.</p> Signup and view all the answers

    What happens to the surrendered items after they are received by the Supervisor?

    <p>They are secured in a designated locker next to the elevator.</p> Signup and view all the answers

    Who reviews all actions taken on the next business day?

    <p>The Chief of Police or his designee.</p> Signup and view all the answers

    What happens to the police vehicle after the Lieutenant is relieved from duty?

    <p>It is parked in the west lot.</p> Signup and view all the answers

    What is the first step when a Supervisor alleges that a Lieutenant violated the Rules of Professional Conduct?

    <p>The Supervisor notifies the Lieutenant's Division Major and/or Staff Duty Officer.</p> Signup and view all the answers

    What items must be surrendered by the Lieutenant when relieved from duty?

    <p>All City-issued property, including the police badge, identification card, pass key card, police radio, and department vehicle and keys, if applicable.</p> Signup and view all the answers

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