SOP 104.1 - FTMs Complaint Process Test #2
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Questions and Answers

What is the purpose of an Observed Behavior Report?

  • To document verbal counseling
  • To terminate a Member's contract
  • To document a Member's behavior for corrective action (correct)
  • To formally discipline a Member

What should a Supervisor do if they initiate corrective action against a Member not within their span of control?

  • Take no further action
  • Advise the Member's Supervisor of the action taken (correct)
  • Discuss the action with the Member's Supervisor
  • Document the action and forward it to the Member's Division Major

What is the next step if a Supervisor becomes aware of a violation of a serious nature?

  • Notify their Supervisor (correct)
  • Complete a Blue Team Complaint Entry
  • Initiate an investigation
  • All of the above

What should a Supervisor avoid doing during an investigation?

<p>Improperly interviewing the Member (B)</p> Signup and view all the answers

Who should a Supervisor discuss an incident with during an investigation?

<p>Their Respective Chain of Command and/or Internal Affairs Investigators (C)</p> Signup and view all the answers

What type of documentation should a Supervisor complete after taking corrective action?

<p>The appropriate documentation for the action taken (C)</p> Signup and view all the answers

Where should all documentation related to corrective action be forwarded to?

<p>The Member's Division Major (C)</p> Signup and view all the answers

What is the purpose of the Citizen Complaint System established by the Department?

<p>To comply with 112.533(1)(a) f.s. (C)</p> Signup and view all the answers

What is the difference between an Offense of a Less Serious Nature and an Offense or Incident of a Serious Nature?

<p>The nature of the offense or incident (D)</p> Signup and view all the answers

What is the purpose of the IA-Pro system?

<p>To track member incidents (D)</p> Signup and view all the answers

What should a Member do when they have a complaint against another Member?

<p>Follow the traditional Chain of Command (D)</p> Signup and view all the answers

What should a Member do if they are aware of a serious violation?

<p>Report the violation to their immediate Supervisor (C)</p> Signup and view all the answers

What action may the Chief of Police take if a Member is arrested for any violation of Law?

<p>Place the Member on Administrative Leave with or without pay (D)</p> Signup and view all the answers

What should a Member do if they are arrested, under criminal investigation, or served with a Restraining Order or Injunction by another Agency?

<p>Notify the Police Chief's Office immediately (A)</p> Signup and view all the answers

What is the responsibility of a Member who is aware of any violations of a serious nature?

<p>To report the violation to their immediate Supervisor (A)</p> Signup and view all the answers

What may a Member do if they have a complaint against another Member?

<p>Bypass the traditional Chain of Command and report the matter directly to the accused Member's Supervisor (C)</p> Signup and view all the answers

What is the primary goal of a fact-finding investigation?

<p>To determine if the complaint is an allegation of misconduct or a misunderstanding (A)</p> Signup and view all the answers

What type of discipline is typically associated with suspension, demotion, or termination?

<p>Formal Discipline (B)</p> Signup and view all the answers

Which system is designed to provide early identification and intervention based on configurable thresholds?

<p>IA-Pro (A)</p> Signup and view all the answers

What is the primary difference between an Initiating Supervisor and an Investigating Supervisor?

<p>Their role in the complaint process (B)</p> Signup and view all the answers

What is the purpose of the Blue Team entry?

<p>To identify a complaint or allegation of misconduct (C)</p> Signup and view all the answers

What is the primary role of the Internal Affairs Unit?

<p>To determine the nature of the complaint (B)</p> Signup and view all the answers

What is the significance of a Written Reprimand for Non-Sworn Members?

<p>It is a form of informal discipline (D)</p> Signup and view all the answers

What is the next step when a Supervisor alleges that a Lieutenant violated the Rules of Professional Conduct?

<p>The Supervisor notifies the Lieutenant's Division Major and/or Staff Duty Officer. (B)</p> Signup and view all the answers

What is the purpose of the 'Receipt for City Issued Property' form?

<p>To serve as a receipt for all City of Hollywood property received by the Supervisor. (B)</p> Signup and view all the answers

What happens to the surrendered items after they are received by the Supervisor?

<p>They are secured in a designated locker next to the elevator. (D)</p> Signup and view all the answers

Who reviews all actions taken on the next business day?

<p>The Chief of Police or his designee. (B)</p> Signup and view all the answers

What happens to the police vehicle after the Lieutenant is relieved from duty?

<p>It is parked in the west lot. (D)</p> Signup and view all the answers

What is the first step when a Supervisor alleges that a Lieutenant violated the Rules of Professional Conduct?

<p>The Supervisor notifies the Lieutenant's Division Major and/or Staff Duty Officer. (B)</p> Signup and view all the answers

What items must be surrendered by the Lieutenant when relieved from duty?

<p>All City-issued property, including the police badge, identification card, pass key card, police radio, and department vehicle and keys, if applicable. (D)</p> Signup and view all the answers
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