Podcast
Questions and Answers
What prompted Dell's decision to change its supply chain in 2006?
What prompted Dell's decision to change its supply chain in 2006?
What significant role did information technology play in Dell's supply chain model?
What significant role did information technology play in Dell's supply chain model?
In the context of Dell, what does 'IT-driven revolution' refer to?
In the context of Dell, what does 'IT-driven revolution' refer to?
How did Dell's approach to customized products impact customer satisfaction?
How did Dell's approach to customized products impact customer satisfaction?
Signup and view all the answers
What was a key outcome of Dell's vendor collaboration efforts?
What was a key outcome of Dell's vendor collaboration efforts?
Signup and view all the answers
How did the use of real-time data contribute to Dell's success in its supply chain?
How did the use of real-time data contribute to Dell's success in its supply chain?
Signup and view all the answers
How did Dell leverage Information Technology for better customer satisfaction?
How did Dell leverage Information Technology for better customer satisfaction?
Signup and view all the answers
What did customers have the opportunity to do on Dell's website?
What did customers have the opportunity to do on Dell's website?
Signup and view all the answers
What was the process after Dell collected customer specifications for customized products?
What was the process after Dell collected customer specifications for customized products?
Signup and view all the answers
Why did Dell change its model of supply chain from 2006 onwards?
Why did Dell change its model of supply chain from 2006 onwards?
Signup and view all the answers
What was a limitation of the Ford model in terms of product flexibility?
What was a limitation of the Ford model in terms of product flexibility?
Signup and view all the answers
What was the key benefit of customers designing their own products on Dell's website?
What was the key benefit of customers designing their own products on Dell's website?
Signup and view all the answers
Which automaker's supply chain model became synonymous with inflexibility and control?
Which automaker's supply chain model became synonymous with inflexibility and control?
Signup and view all the answers
In what way did Dell's vendor collaboration contribute to customer satisfaction?
In what way did Dell's vendor collaboration contribute to customer satisfaction?
Signup and view all the answers
How did Toyota's supply chain model differ from Ford's model in terms of responsiveness?
How did Toyota's supply chain model differ from Ford's model in terms of responsiveness?
Signup and view all the answers
Which revolution in the supply chain was primarily driven by information technology?
Which revolution in the supply chain was primarily driven by information technology?
Signup and view all the answers
How did the IT-driven revolution impact customer satisfaction?
How did the IT-driven revolution impact customer satisfaction?
Signup and view all the answers
What significant change occurred in the supply chain around the end of the 20th century and the beginning of the 21st century?
What significant change occurred in the supply chain around the end of the 20th century and the beginning of the 21st century?
Signup and view all the answers
