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Questions and Answers
What is the primary purpose of regulating the supply of pharmacy products in Australia?
What is the primary purpose of regulating the supply of pharmacy products in Australia?
Which document lists the schedule information for all medicines in Australia?
Which document lists the schedule information for all medicines in Australia?
Which of the following is NOT a component of the legal requirements for community pharmacy?
Which of the following is NOT a component of the legal requirements for community pharmacy?
Which source of information would be most relevant for interpreting the scheduling of medicines?
Which source of information would be most relevant for interpreting the scheduling of medicines?
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What type of legislation defines how the Acts will be applied and enforced?
What type of legislation defines how the Acts will be applied and enforced?
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Which of the following legislation specifically pertains to the control of medicines and chemicals?
Which of the following legislation specifically pertains to the control of medicines and chemicals?
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What determines how medicines and chemicals are classified in terms of regulatory control?
What determines how medicines and chemicals are classified in terms of regulatory control?
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Who is allowed to handle and supply medicines according to legal regulations?
Who is allowed to handle and supply medicines according to legal regulations?
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What should a Pharmacy Assistant do when a customer comes in complaining of tiredness?
What should a Pharmacy Assistant do when a customer comes in complaining of tiredness?
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Why is it important for Pharmacy Assistants to be familiar with the schedule of medicines?
Why is it important for Pharmacy Assistants to be familiar with the schedule of medicines?
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What key factor should a Pharmacy Assistant recognize when a product has a brand name?
What key factor should a Pharmacy Assistant recognize when a product has a brand name?
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When assisting a customer with an allergy who is on regular medications, what is crucial for the Pharmacy Assistant?
When assisting a customer with an allergy who is on regular medications, what is crucial for the Pharmacy Assistant?
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What information should a Pharmacy Assistant provide when a customer inquires about athletes foot?
What information should a Pharmacy Assistant provide when a customer inquires about athletes foot?
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What is the primary purpose of the Poisons Standard?
What is the primary purpose of the Poisons Standard?
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Which schedule includes substances for which professional advice is required from a pharmacist?
Which schedule includes substances for which professional advice is required from a pharmacist?
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Which of the following schedules would a prescription only medicine fall under?
Which of the following schedules would a prescription only medicine fall under?
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What characterizes substances found in Schedule 7?
What characterizes substances found in Schedule 7?
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What is a main consideration when determining the schedule of a medicine?
What is a main consideration when determining the schedule of a medicine?
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Which of the following is a characteristic of Schedule 5 poisons?
Which of the following is a characteristic of Schedule 5 poisons?
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What is the role of the Therapeutic Goods Administration (TGA)?
What is the role of the Therapeutic Goods Administration (TGA)?
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Which organization is responsible for registering pharmacists in Australia?
Which organization is responsible for registering pharmacists in Australia?
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Schedule 6 poisons are characterized by which of the following?
Schedule 6 poisons are characterized by which of the following?
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What is meant by 'Pharmacist Only Medicines'?
What is meant by 'Pharmacist Only Medicines'?
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Which of the following is NOT a consideration in determining the schedule of a medicine?
Which of the following is NOT a consideration in determining the schedule of a medicine?
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What does Schedule 8 refer to in the context of poisons?
What does Schedule 8 refer to in the context of poisons?
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What does the active 'medicinal agent' refer to?
What does the active 'medicinal agent' refer to?
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What is a common hazard of medicines in Schedule 6?
What is a common hazard of medicines in Schedule 6?
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What must accompany advertisements for Schedule 3 medicines listed in Appendix H?
What must accompany advertisements for Schedule 3 medicines listed in Appendix H?
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Where must Schedule 2 medicines be displayed in a pharmacy?
Where must Schedule 2 medicines be displayed in a pharmacy?
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Which of the following is NOT a responsibility of community pharmacies?
Which of the following is NOT a responsibility of community pharmacies?
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What is one of the considerations for customers acting as agents for patients?
What is one of the considerations for customers acting as agents for patients?
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What additional support may customers from non-English speaking backgrounds require?
What additional support may customers from non-English speaking backgrounds require?
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How are procedures within pharmacies typically developed?
How are procedures within pharmacies typically developed?
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What is a common characteristic of customers needing special consideration?
What is a common characteristic of customers needing special consideration?
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In what scenario are customers who contact the pharmacy by phone treated similarly to in-person customers?
In what scenario are customers who contact the pharmacy by phone treated similarly to in-person customers?
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What may affect the organization of medicines within a pharmacy?
What may affect the organization of medicines within a pharmacy?
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Why do customers prefer to speak with trained staff in pharmacies?
Why do customers prefer to speak with trained staff in pharmacies?
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Which of the following is a category of medicines commonly available in pharmacies?
Which of the following is a category of medicines commonly available in pharmacies?
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What is a typical need of customers entering the pharmacy?
What is a typical need of customers entering the pharmacy?
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Why might a pharmacist need to consider cultural awareness?
Why might a pharmacist need to consider cultural awareness?
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What is one outcome of participating in training for pharmacy staff?
What is one outcome of participating in training for pharmacy staff?
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What determines the level of access to medicines and chemicals?
What determines the level of access to medicines and chemicals?
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Where are Pharmacist Only Medicines typically stored within a pharmacy?
Where are Pharmacist Only Medicines typically stored within a pharmacy?
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Which schedule classification requires the involvement of a pharmacist in the sale of medicines?
Which schedule classification requires the involvement of a pharmacist in the sale of medicines?
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What is required for a therapeutic good to be legally supplied in Australia?
What is required for a therapeutic good to be legally supplied in Australia?
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What should pharmacy assistants do before selling a medicine?
What should pharmacy assistants do before selling a medicine?
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Which of the following statements about advertising scheduled medicines is true?
Which of the following statements about advertising scheduled medicines is true?
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What constitutes a price list for scheduled medicines?
What constitutes a price list for scheduled medicines?
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Which of the following is a requirement for selling Pharmacy Medicines?
Which of the following is a requirement for selling Pharmacy Medicines?
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Which document can pharmacy assistants refer to for information on the schedule of a medicine?
Which document can pharmacy assistants refer to for information on the schedule of a medicine?
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What does the Poisons Standard regulate?
What does the Poisons Standard regulate?
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What is the primary role of the Advisory Committee in Chemical Scheduling (ACCS)?
What is the primary role of the Advisory Committee in Chemical Scheduling (ACCS)?
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Controlled Drugs (S8) must be stored in what manner?
Controlled Drugs (S8) must be stored in what manner?
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What is not a possible source of information about the schedule of a medicine?
What is not a possible source of information about the schedule of a medicine?
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Which of the following medicines must be kept out of sight of the public?
Which of the following medicines must be kept out of sight of the public?
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Study Notes
Australian Pharmacy Product Supply Regulations
- Australian pharmacy product supply is regulated to ensure health and safety, and protect consumer rights.
- Regulations include consumer law, environmental law, WHS laws, privacy laws, and additional legislation relevant to community pharmacies.
- Laws are established as acts, regulations define application, and industry standards/guidelines define intent.
Legislation and Standards Relevant to Community Pharmacy
- Acts: laws passed by relevant parliaments (state or commonwealth).
- Regulations: define how Acts are applied and enforced.
- Industry Standards/Guidelines: developed by industry, considering Acts and regulations.
- Examples: Pharmacy/Pharmacist Act, drugs and poisons legislation, Therapeutic Goods Act, Health Act, Pharmacy Board Guidelines, Pharmaceutical Society of Australia Professional Practice Standards, TGA guidelines and SUSMP.
Scheduling of Medicines (SUSMP)
- SUSMP (Standard for Uniform Scheduling of Medicines and Poisons): document listing schedule information for all medicines. Intended for national application but with some state/territory variations.
- Scheduling: classification system controlling consumer access to medicines/chemicals based on regulatory control.
- Poisons Standard: legal title for SUSMP; determines classification into schedules for inclusion in relevant legislation.
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Key Schedules (in pharmacies):
- Schedule 2 (Pharmacy Medicines): substances/preparations for minor ailments; substantially safe for use with available advice/counseling if required.
- Schedule 3 (Pharmacist Only Medicines): substances/preparations requiring pharmacist advice/counseling; pharmacist involvement needed in sale and associated advice/management.
- Schedule 4 (Prescription Only Medicines): medicines requiring a prescription from a permitted prescriber, like a doctor, for supply from a pharmacist.
- Schedule 8 (Controlled Drugs): substances restricting manufacture, supply, distribution, and possession to reduce abuse.
Factors Determining Medicine Schedule
-
Active Ingredient(s): known benefits and risks, safety and community well-being considered.
- Advice Required: diagnosis, possible side effects.
- Interactions: with other therapies/medicines.
- Suitability: for individuals with certain medical conditions.
- Incorrect/Abusive Use: possibility of harm.
- Illicit Substance Production: possibility active ingredients may be used to manufacture illicit substances.
- Strength Considerations: milligram amounts of active ingredients for solid/liquid forms, entire presentation considered.
Schedule Identification and Location
- Schedule must be correctly marked on product packaging per current Poisons Schedules—clear identification of specific medicine schedule is legally required.
- Location matches schedule: Pharmacy Medicines (S2) accessible to public but monitored; Pharmacist Only Medicines (S3) inaccessible to public, sold with pharmacist involvement.
- Location: Prescription Only (S4) out of reach; Controlled Drugs (S8) locked and only pharmacist accessible.
- Information sources: Packaging, Pharmacist, TGA website, Poisons Standard, SUSMP.
Advertising of Scheduled Medicines
- Advertising of therapeutic goods (drugs, medical devices) must adhere to regulations for social responsibility, truthfulness, and non-misleading information.
- Over-the-counter (non-prescription) medicines can be advertised to consumers directly.
- Prescription medicines can only be advertised to health professionals.
- Restrictions on Schedule 3, 4, and 8 advertising—specific requirements when advertising some Schedule 3 medicines.
- Price lists are permitted for medicines in non-advertised schedules, only including names, strengths, pack sizes, and prices.
Pharmacy Procedures/Protocols
- Pharmacy procedures (internal).
- These are based on industry standards and guidelines.
- Protocols ensure compliance with all legislation.
- Different pharmacies may have variations in internal organization, but regulations are binding.
- Pharmacy Assistants should be familiar with medicine categories, customer symptoms, and scheduling requirements.
Customer Needs and Characteristics
- Customers vary significantly in needs, characteristics, and circumstances.
- Customer types: self-treating, representing others, using phone, at home, with varying needs or special requirements (elderly, non-English, etc), needing special consideration due to medical conditions or emotional state.
- Understanding customer characteristics and needs leads to courteous and professional service.
Supermarket Pharmacy Entry
- Supermarket entry into the pharmacy market is often met with local opposition.
- Local communities typically insist on retaining qualified, expert staff and access to pharmacists.
Important Information Categories (medicine types)
- Cough & Cold, Gastrointestinal, Analgesics & Anti-inflammatories, Allergy, Ear, Eye, Oral care, First Aid, Skin & Fungal, Medical Devices, Health & Nutrition, and Beauty are all potentially including S2, S3, or both scheduled medicines.
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Description
Test your knowledge on the legal requirements and regulations governing community pharmacies in Australia. This quiz covers essential topics such as the scheduling of medicines, relevant legislation, and the roles of pharmacy assistants. Perfect for students and professionals in the pharmaceutical field.