Podcast
Questions and Answers
What primary role does a community pharmacist fulfill today?
What primary role does a community pharmacist fulfill today?
Which of the following is a clinical responsibility of a community pharmacist?
Which of the following is a clinical responsibility of a community pharmacist?
What task is included in the business-related responsibilities of a community pharmacist?
What task is included in the business-related responsibilities of a community pharmacist?
During which step in the prescription process does a pharmacist check the prescription for completeness?
During which step in the prescription process does a pharmacist check the prescription for completeness?
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Which activity is NOT typically part of a community pharmacist's role?
Which activity is NOT typically part of a community pharmacist's role?
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What is a key function of the Prescription Entry phase?
What is a key function of the Prescription Entry phase?
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Which of the following responsibilities involves advising healthcare professionals on drug decisions?
Which of the following responsibilities involves advising healthcare professionals on drug decisions?
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What is involved in monitoring patients' health regarding medication use?
What is involved in monitoring patients' health regarding medication use?
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Which of the following activities can community pharmacists engage in to promote health and wellness?
Which of the following activities can community pharmacists engage in to promote health and wellness?
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Which of these is a non-clinical responsibility of a community pharmacist?
Which of these is a non-clinical responsibility of a community pharmacist?
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What is the primary role of technology in the filling process at a pharmacy?
What is the primary role of technology in the filling process at a pharmacy?
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Which personnel is typically responsible for entering prescriptions into the pharmacy system?
Which personnel is typically responsible for entering prescriptions into the pharmacy system?
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What key information must be verified when receiving a new prescription?
What key information must be verified when receiving a new prescription?
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During the verification process, what must the pharmacist do?
During the verification process, what must the pharmacist do?
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What is the purpose of the consultation window in a pharmacy?
What is the purpose of the consultation window in a pharmacy?
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What is a critical reason for reviewing new prescriptions carefully?
What is a critical reason for reviewing new prescriptions carefully?
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What extra information is required for prescriptions of controlled substances?
What extra information is required for prescriptions of controlled substances?
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What role do pharmacists play in health education?
What role do pharmacists play in health education?
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Which of the following should NOT be included in the verification of patient information?
Which of the following should NOT be included in the verification of patient information?
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What does SIG stand for in relation to prescriptions?
What does SIG stand for in relation to prescriptions?
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Study Notes
Community Pharmacist Role
- Community pharmacists historically served as a primary healthcare contact, acting as chemists, doctors, and counselors.
- Today, they ensure safe, legal, and ethical prescription processing while educating patients about medication.
Pharmacist Responsibilities
Clinical Responsibilities
- Critically evaluate prescription orders, offering medication therapy management.
- Compound non-sterile medications.
- Evaluate patients for self-care, recommending solutions or referrals.
- Provide drug information to both professionals and the public.
- Promote wellness through education, immunizations, and screenings.
- Monitor patient health through medication use.
- Educate patients about prescriptions and over-the-counter medications.
- Reduce adverse drug reactions by monitoring medication use.
- Advise healthcare professionals on drug decisions.
- Provide drug information and immunizations.
Business-Related Responsibilities
- Manage pharmacy personnel, including scheduling.
- Manage finances, including tracking profit and loss.
- Handle order procurement and inventory management.
- Work with insurance companies for billing and prescription processing.
- Ensure administrative supplies (paper, labels, etc.) are available.
- Maintain licensure through continuing education.
- Participate in quality reporting and improvement programs.
Prescription Process
Drop-off Window
- Patients present prescriptions.
- Pharmacy staff verify information, availability, and estimate wait times.
Prescription Entry
- Prescription data entry into the system.
- Often connected to the drop-off window, but can be separate.
- Maintain and update patient profiles.
Filling Station
- Prescription filling following strict procedures, including NDC numbers, double-counting controlled substances.
- Utilizing technology like barcoding and NDC numbers.
- Manual counting of medications using trays and spatulas.
Verification
- Pharmacist verifies prescriptions against originals, recalculates dosages, inspects medications, and checks NDC numbers.
- Single-prescription focus to avoid errors.
Pickup Window
- Patient identity verification.
- Patient question answering and prescription counseling, as needed for new prescriptions.
Consultation Window
- Private counseling area for new prescriptions and over-the-counter products.
- Patient confidentiality.
Telephone
- Professional phone handling, triaging calls for new prescriptions, transfers, and inquiries.
Pharmacy Workstations
- Drop-off window
- Prescription entry
- Filling station
- Verification
- Pickup window
- Consultation window
- Telephone
Pharmacy Personnel
- Cashier
- Technician
- Intern
- Staff Pharmacist
- Pharmacy Manager
Receiving a New Prescription
- Introduce self (name, role, pharmacy).
- Verify patient information (name, DOB, address, contact).
- Verify patient allergies and insurance.
- Confirm medication availability and prescription completeness.
- Answer patient questions.
- Provide estimated completion time.
Types of Prescriptions
- Written
- Faxed
- E-prescriptions
- Phoned-in (live or voicemail)
- Transfers
Inputting a Prescription
- Technician or intern reviews the prescription for accuracy and completeness.
- Critical step for patient safety.
Information Needed on a Prescription
Patient Information
- Name, DOB, address, phone, allergies (specific allergen & reaction).
Insurance Information
- Front and back of insurance card.
Prescription Information
- Drug name, strength, directions (SIG), quantity, refills.
Prescriber Information
- Name, address, phone, NPI, DEA (controlled substances).
Additional Information (Controlled Substances)
- Prescriber's DEA number.
- Detailed numerical and alphabetical quantity.
- Specific use instructions.
- Tamper-resistant prescription pads.
Reviewing New Prescriptions
- Patient name and date of birth.
- Prescription date of issuance.
- Drug name, strength, and dosage form.
- Directions (SIG) - amount/unit, frequency, route.
- Total quantity dispensed.
- Number of refills.
- Prescriber signature.
- Prescriber details (name, address, phone).
- DAW (dispense as written) line (generic substitution).
SIG Codes
- Used by pharmacists to interpret and understand prescription instructions.
Health Educators
- Pharmacists educate on medications and health conditions.
- They are trusted healthcare professionals readily accessible.
Communication
- Effective communication crucial for optimal patient care by pharmacists.
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Description
This quiz explores the pivotal role of community pharmacists in today's healthcare environment. It covers both clinical and business-related responsibilities, emphasizing their function in patient education, medication management, and wellness promotion. Test your knowledge about the diverse duties pharmacists perform in supporting community health.