Communicative English Fundamentals

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Questions and Answers

Which of the following best describes technical communication?

  • The conveyance of scientific or technological information for business purposes. (correct)
  • Communication primarily for entertainment purposes
  • Communication used for casual conversation
  • Communication focused on artistic expression

Which quality is NOT typically associated with technical communication?

  • Formal style
  • Subjectivity (correct)
  • Highly structured
  • Precision

Which of the following scenarios best illustrates using language expressively, as discussed in the module?

  • Presenting scientific data at a conference.
  • Writing a formal project proposal for a client.
  • Creating a detailed technical manual for operating machinery.
  • Asking someone about their personal preferences. (correct)

When adapting your communication style, what is the LEAST important factor to consider?

<p>Your personal feelings about the topic. (C)</p> Signup and view all the answers

In the communication process, what is the role of 'encoding'?

<p>Translating information into a message using words or non-verbal methods. (A)</p> Signup and view all the answers

What is the primary purpose of 'feedback' in the communication process?

<p>To ensure that the receiver correctly interpreted the message. (C)</p> Signup and view all the answers

Which of the following is an example of a linguistic barrier to effective communication?

<p>Use of technical jargon unfamiliar to one's audience (B)</p> Signup and view all the answers

How do emotional barriers primarily affect communication?

<p>By blurring the decision-making capabilities of a person. (A)</p> Signup and view all the answers

Which of the following best illustrates a 'physical barrier' to communication?

<p>Faulty equipment in a large room. (C)</p> Signup and view all the answers

How can cultural differences become barriers to communication?

<p>By potentially leading to misunderstanding due to different values. (C)</p> Signup and view all the answers

What is the primary distinction between interpersonal and intrapersonal communication?

<p>Interpersonal communication involves multiple people; intrapersonal involves communication with oneself. (B)</p> Signup and view all the answers

Which of the following activities is LEAST likely to be considered interpersonal communication?

<p>Reflecting on personal values. (D)</p> Signup and view all the answers

What percentage of human communication is conveyed through verbal means, according to the information?

<p>7% (A)</p> Signup and view all the answers

Why is listening considered a vital component of interpersonal communication?

<p>It involves intentional, focused action crucial for fulfilling particular purposes. (C)</p> Signup and view all the answers

Which of these is NOT considered a major type of intrapersonal communication?

<p>Verbal Expression (A)</p> Signup and view all the answers

What initial step can significantly aid in enhancing interpersonal skills?

<p>Acknowledging colleagues' expertise. (A)</p> Signup and view all the answers

What does controlling one’s emotions at work primarily involve?

<p>Always expressing emotions calmly and patiently. (A)</p> Signup and view all the answers

Why is it important to find at least one good trait in every coworker?

<p>To make personal preferences irrelevant in professional settings. (D)</p> Signup and view all the answers

How does practicing active listening improve communication?

<p>By showing the speaker respect and improving recall. (B)</p> Signup and view all the answers

According to the information provided, what is phonetics primarily concerned with?

<p>The production and perception of speech sounds. (B)</p> Signup and view all the answers

Which of the following is NOT a sub-discipline of phonetics?

<p>Semantic Phonetics (D)</p> Signup and view all the answers

What does phonology study?

<p>How sounds are organized and interact within a language. (D)</p> Signup and view all the answers

What is a morpheme?

<p>The smallest unit of meaning in a language. (C)</p> Signup and view all the answers

What is the primary difference between prescriptive and descriptive grammar?

<p>Prescriptive grammar attempts to provide universally valid rules; descriptive grammar records actual usage. (C)</p> Signup and view all the answers

In the context of silent letters, which of the following words contains a silent letter?

<p>Knee (D)</p> Signup and view all the answers

Which of the following statements is true regarding English stress shift?

<p>Stress can shift with affixation. (C)</p> Signup and view all the answers

What is the main function of orthography?

<p>To provide a way to spell and write words. (D)</p> Signup and view all the answers

What is the key difference between homonyms and homophones?

<p>Homonyms are always spelled the same, while homophones have the same pronunciation but different spellings and meanings (D)</p> Signup and view all the answers

Which of the following is an example of a homophone pair?

<p>Buy/By (C)</p> Signup and view all the answers

According to the provided information, what distinguishes a vowel sound from other speech sounds?

<p>Vowel sounds are produced without blocking the air. (B)</p> Signup and view all the answers

How many vowel sounds are present in English based on the information provided?

<p>Twenty (C)</p> Signup and view all the answers

What distinguishes pure vowels from diphthongs?

<p>Pure vowels have a single vowel sound; diphthongs combine two vowel sounds. (D)</p> Signup and view all the answers

Which statement accurately describes checked vowels?

<p>Checked vowels cannot occur at the end of open syllables. (C)</p> Signup and view all the answers

Which of the following is NOT one of the eight parts of speech in the English language?

<p>Article (A)</p> Signup and view all the answers

What is the function of a noun in a sentence?

<p>To name a person, place, thing, or idea. (C)</p> Signup and view all the answers

Which type of noun refers to a group of nouns?

<p>Collective Noun (C)</p> Signup and view all the answers

Which of the following is an example of a possessive noun?

<p>The dog's bone is old. (A)</p> Signup and view all the answers

What is the role of determiners and articles in a sentence?

<p>To clarify nouns or noun phrases (C)</p> Signup and view all the answers

What distinguishes indefinite articles from definite articles?

<p>Indefinite articles (a, an) introduce unfamiliar nouns or show class membership; definite article (the) indicates a known noun. (D)</p> Signup and view all the answers

What is the primary function of a verb?

<p>To describe an action or state. (A)</p> Signup and view all the answers

What distinguishes an action verb from a linking verb?

<p>Action verbs describe an action; linking verbs show a state of being. (D)</p> Signup and view all the answers

What is the function of a modal verb?

<p>To 'help' the main verb and indicate thoughts or attitude. (A)</p> Signup and view all the answers

Flashcards

Technical Communication

Communication required for effective business purposes, conveying scientific or technological information.

Language Functions

The purposes for which we use specific expressions when speaking or writing.

Sender

Person who starts the communication and intends to convey an idea.

Message

The information the sender intends to convey, can be written, oral, symbolic, or non-verbal.

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Encoding

Process of translating information into a message using verbal or non-verbal methods.

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Communication Channel

The medium through which the sender conveys the message.

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Receiver

The person for whom the message is intended, who tries to comprehend it.

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Decoding

The receiver interpreting the sender's message and trying to understand it.

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Feedback

The final step where the receiver confirms the message was received and correctly interpreted.

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Barriers to Communication

Obstacles that prevent effective communication, including linguistic, psychological, and emotional factors.

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Linguistic Barriers

Barriers arising from the use of language, such as different languages or dialects.

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Psychological Barriers

Mental or psychological issues that hinder effective communication, like stage fear or phobias.

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Emotional Barriers

Emotional state affecting communication, where strong emotions can blur decision-making.

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Physical Barriers

Tangible obstacles to communication like noise or faulty equipment.

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Cultural Barriers

Differences in cultural values affecting communication, such as differing social values.

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Organizational Structure Barriers

Problems within an organization's structure that impede communication, such as misinformation.

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Attitude Barriers

Personal attitude issues, like ego, that can become communication barriers.

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Interpersonal Communication

Exchange of information, ideas, and experiences between two or more people.

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Intrapersonal Communication

Communication that occurs within oneself, like thoughts or self-talk.

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Interpersonal Communication

Exchanging feelings, ideas, and information face-to-face using verbal or non-verbal cues.

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Verbal Communication

Speaking words to communicate face-to-face or via telephone.

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Written Communication

Communicating using written words or symbols.

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Listening

Actively and intentionally focusing on hearing and understanding a message.

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Non-Verbal Communication

Communicating without using spoken or written words, relying on body language and expressions.

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Self Awareness

Understanding how you see yourself in relation to others.

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Perception

How you perceive others, filtered by your self-concept.

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Expectations

What you expect in your future, influencing actions.

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Phonetics

Study of speech sounds: production, combination, and representation by written symbols.

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Silent Letters

Silent letters not pronounced affect spelling/pronunciation; knee has silent 'k'.

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Homonyms

Words pronounced/spelled the same but mean different things (Buy/By).

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Morpheme

A language's smallest meaningful sound units, which are words.

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Stress Shift

How pitch or tone changes the meaning of sounds/sentences.

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Homophones

Words pronounced alike but spelled differently/ have variant meanings.

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Parts of Speech

Categories in speech that fulfill grammatical roles: noun, verb, pronoun etc..

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Nouns

Names items, locations, individual/ abstract ideas such as the teacher and child.

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Pronouns

Replaces a noun e.g., 'he' replaces richard; 'her' replaces Woman.

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Adjective

A word which defines a noun/pronoun which can be second, tall, or smart.

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Study Notes

  • Communicative English covers fundamentals of technical communication, the communication process, barriers to effective communication, styles, interpersonal and intrapersonal skills and development.

Fundamentals of Communicative English

  • Technical or professional communication is necessary for business purposes.
  • Technical communication conveys scientific and technological information.
  • Technical communication is structured, formal, and precise.
  • Technical communication provides specific information and logical ideas using technical terms.
  • Technical communication includes reports, proposals, notices, and meetings.

Language Functions

  • Language functions encompass specific expressions, utterances and phrases used in speaking or writing for particular purposes.
  • Examples include asking about preferences or expressing gratitude.
  • Expressions can vary based on politeness and cultural context.
  • Choosing appropriate expressions requires considering setting, topic, social relationship, and attitude.
  • Expressions for inviting someone to a party include "I'd like you to attend my birthday party this evening" , "Why don't you attend my birthday party this evening?" and "I should be delighted if you could attend my birthday party this evening."

Communication Process

  • Communication is a dynamic process starting with conceptualizing ideas.
  • The sender transmits the message through a channel to the receiver.
  • The receiver gives feedback, completing the cycle.
  • There are seven elements to the communication process

Elements of the Communication Process

  • Sender: Initiates conversation with an idea.
  • Encoding: Translates information using words or non-verbal methods.
  • Message: Can be written, oral, symbolic, or non-verbal.
  • Communication Channel: The medium used to convey the message.
  • Receiver: Targets the message and tries to understand it.
  • Decoding: Interprets the sender's message.
  • Feedback: Ensures the message was received and understood correctly.

Barriers to Communication

  • Barriers include lack of attention, differing perceptions, disabilities, linguistic, psychological, emotional, physical, cultural, organizational and attitude barriers.
  • Linguistic barriers arise from different languages or dialects.
  • Psychological barriers stem from mental and psychological issues.
  • Emotional barriers relate to a person's emotional IQ.
  • Physical barriers include noise or faulty equipment.
  • Cultural barriers emerge from different cultural values.
  • Organizational barriers may occur due to misinformation.
  • Attitude barriers are caused by personality traits like introversion or ego.

Interpersonal Communication

  • Interpersonal communication involves exchanging information between two or more people.
  • Various media are involved, including verbal and non-verbal methods.
  • It is seen in group discussions, dialogs, debates, public speaking, and daily life conversations.
  • Effectiveness depends on initiating, attending, and responding appropriately.
  • Effective communication skills involve verbal, written, listening, and non-verbal communication.
  • Only 7% of human communication takes place through verbal means, 38% is through para-verbal means

Intrapersonal Communication

  • Intrapersonal communication occurs within oneself.
  • It can be spoken, written, or just random thoughts.
  • There are three main types: self-awareness, perception, and expectations.
  • Self-awareness determines beliefs and attitudes.
  • Perception involves how you see yourself and others.
  • Expectations relate to hopes for the future.

Improving Interpersonal and Intrapersonal Communication

  • Cultivate a positive outlook and control emotions.
  • Acknowledge others' expertise and show real interest in colleagues.
  • Find one good trait in every co-worker and practice active listening.
  • Be assertive and practice empathy.
  • Maintain relationships and understand oneself.

Ways to Improve Intrapersonal Skills

  • Use the mirror to assess and improve your appearance and self-perception.
  • Overcome self-consciousness by accepting statements and criticisms.
  • Engage in short and long conversations to learn how to communicate.
  • Open up to new ideas and be bold in your feelings.
  • Become your own master and practice patience.

Phonetics

  • Phonetics is the study of speech sounds, their production, combination, and representation.
  • Phonetics involves how sounds are produced, perceived, and analyzed.
  • There are three sub-disciplines: articulatory, acoustic, and auditory phonetics.
  • Articulatory Phonetics studies the production of speech sounds.
  • Acoustic Phonetics studies the physical production and transmission of speech sounds.
  • Auditory Phonetics studies the perception of speech sounds.
  • Phonology studies the sound patterns of language.

Morphology

  • Morphology is the study of word formation and structure.
  • Morphology studies how words are put together from smaller parts.
  • Morphemes are combined to form words.
  • Morphemes are the smallest unit of meaning in a language.

Grammar

  • Grammar was traditionally prescriptive but should record actual usage and rules.
  • Traditional grammar mixes notional and formal elements, leading to inconsistencies.

Silent Letters

  • Silent letters are not pronounced.
  • The letter 'b' is usually silent before 't' and after 'm' at the end of a word.
  • Silent 'n's often come at the end of words after 'm.'
  • The letter 'c' is usually silent after 's.'
  • The letter 'a' should is not pronounced before ‘lly’ at the end of a word.

Shift Stress

  • English stress can occur on any syllable and is difficult to predict.
  • Affixation often causes English stress shift.
  • Stress shifts to the following syllable, but the stress pattern remains the same.

Orthography

  • Orthography is a way to represent words by having set ways to spell and write them.
  • Orthography helps you identify words so you can figure out their meanings.

Homonyms and Homophones

  • Homonyms are pronounced the same and differ in meaning or spelling and differ in pronunciation.
  • Homophones have the same pronunciation but different spellings and meanings.

Vowels and Vowel Sounds

  • Vowel sounds are pronounced without blocking air flow.
  • Vowels can be classified into two groups, pure vowels, and diphthongs.
  • Vowel/vowel sounds are categorized based on the length of the vowel sound and the number of vowels.
  • Pure vowels have a single vowel sound.
  • Pure vowels are further classified into checked vowels and free vowels.

Consonants

  • Consonants usually have sounds unrelated to vowel sounds.
  • There are some consonants that blend in with a vowel to form a vowel sound.
  • Common examples are w, r, l and y.

Parts of Speech

  • Parts of speech are word categories with similar grammatical roles.
  • Eight parts of speech in English: noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection.

Nouns

  • Nouns name a person, place, thing, or idea.
  • The different types of noun include proper, collective and possessive

Articles

  • Articles are used with nouns or noun phrases to clarify them.
  • Articles can be definitive (the) or indefinite (a, an).

Verbs

  • Verbs describe an action or state of being and include main, action, linking and modal verbs.

Pronouns

  • Pronouns replace nouns.
  • Reflexive pronouns refer to self.

Adjectives

  • Adjectives describe nouns or pronouns.

Adverbs

  • Adverbs modify verbs, adjectives, or other adverbs.

Prepositions

  • Prepositions indicate relationships between words.

Conjunctions

  • Conjunctions link words, phrases, or clauses.

Interjections

  • Interjections express strong emotions.

Vocabulary

  • Vocabulary is crucial for reading, listening, speaking and writing
  • Four types of vocabulary: listening, speaking, reading, and writing.

Question Tags

  • A question tag is a short clause at the end of a statement.
  • Adds question tags like isn't it? can you? or didn't they?
  • A positive statement uses a negative tag, and vice versa.

One-Word Substitutions

  • One-word substitutions replace sentences with an appropriate word.

Strong and Weak forms of words

  • Strong forms occur when words are emphasized.
  • Weak forms are unstressed and often use a schwa sound.

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