Podcast
Questions and Answers
Which of the following best describes technical communication?
Which of the following best describes technical communication?
- The conveyance of scientific or technological information for business purposes. (correct)
- Communication primarily for entertainment purposes
- Communication used for casual conversation
- Communication focused on artistic expression
Which quality is NOT typically associated with technical communication?
Which quality is NOT typically associated with technical communication?
- Formal style
- Subjectivity (correct)
- Highly structured
- Precision
Which of the following scenarios best illustrates using language expressively, as discussed in the module?
Which of the following scenarios best illustrates using language expressively, as discussed in the module?
- Presenting scientific data at a conference.
- Writing a formal project proposal for a client.
- Creating a detailed technical manual for operating machinery.
- Asking someone about their personal preferences. (correct)
When adapting your communication style, what is the LEAST important factor to consider?
When adapting your communication style, what is the LEAST important factor to consider?
In the communication process, what is the role of 'encoding'?
In the communication process, what is the role of 'encoding'?
What is the primary purpose of 'feedback' in the communication process?
What is the primary purpose of 'feedback' in the communication process?
Which of the following is an example of a linguistic barrier to effective communication?
Which of the following is an example of a linguistic barrier to effective communication?
How do emotional barriers primarily affect communication?
How do emotional barriers primarily affect communication?
Which of the following best illustrates a 'physical barrier' to communication?
Which of the following best illustrates a 'physical barrier' to communication?
How can cultural differences become barriers to communication?
How can cultural differences become barriers to communication?
What is the primary distinction between interpersonal and intrapersonal communication?
What is the primary distinction between interpersonal and intrapersonal communication?
Which of the following activities is LEAST likely to be considered interpersonal communication?
Which of the following activities is LEAST likely to be considered interpersonal communication?
What percentage of human communication is conveyed through verbal means, according to the information?
What percentage of human communication is conveyed through verbal means, according to the information?
Why is listening considered a vital component of interpersonal communication?
Why is listening considered a vital component of interpersonal communication?
Which of these is NOT considered a major type of intrapersonal communication?
Which of these is NOT considered a major type of intrapersonal communication?
What initial step can significantly aid in enhancing interpersonal skills?
What initial step can significantly aid in enhancing interpersonal skills?
What does controlling one’s emotions at work primarily involve?
What does controlling one’s emotions at work primarily involve?
Why is it important to find at least one good trait in every coworker?
Why is it important to find at least one good trait in every coworker?
How does practicing active listening improve communication?
How does practicing active listening improve communication?
According to the information provided, what is phonetics primarily concerned with?
According to the information provided, what is phonetics primarily concerned with?
Which of the following is NOT a sub-discipline of phonetics?
Which of the following is NOT a sub-discipline of phonetics?
What does phonology study?
What does phonology study?
What is a morpheme?
What is a morpheme?
What is the primary difference between prescriptive and descriptive grammar?
What is the primary difference between prescriptive and descriptive grammar?
In the context of silent letters, which of the following words contains a silent letter?
In the context of silent letters, which of the following words contains a silent letter?
Which of the following statements is true regarding English stress shift?
Which of the following statements is true regarding English stress shift?
What is the main function of orthography?
What is the main function of orthography?
What is the key difference between homonyms and homophones?
What is the key difference between homonyms and homophones?
Which of the following is an example of a homophone pair?
Which of the following is an example of a homophone pair?
According to the provided information, what distinguishes a vowel sound from other speech sounds?
According to the provided information, what distinguishes a vowel sound from other speech sounds?
How many vowel sounds are present in English based on the information provided?
How many vowel sounds are present in English based on the information provided?
What distinguishes pure vowels from diphthongs?
What distinguishes pure vowels from diphthongs?
Which statement accurately describes checked vowels?
Which statement accurately describes checked vowels?
Which of the following is NOT one of the eight parts of speech in the English language?
Which of the following is NOT one of the eight parts of speech in the English language?
What is the function of a noun in a sentence?
What is the function of a noun in a sentence?
Which type of noun refers to a group of nouns?
Which type of noun refers to a group of nouns?
Which of the following is an example of a possessive noun?
Which of the following is an example of a possessive noun?
What is the role of determiners and articles in a sentence?
What is the role of determiners and articles in a sentence?
What distinguishes indefinite articles from definite articles?
What distinguishes indefinite articles from definite articles?
What is the primary function of a verb?
What is the primary function of a verb?
What distinguishes an action verb from a linking verb?
What distinguishes an action verb from a linking verb?
What is the function of a modal verb?
What is the function of a modal verb?
Flashcards
Technical Communication
Technical Communication
Communication required for effective business purposes, conveying scientific or technological information.
Language Functions
Language Functions
The purposes for which we use specific expressions when speaking or writing.
Sender
Sender
Person who starts the communication and intends to convey an idea.
Message
Message
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Encoding
Encoding
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Communication Channel
Communication Channel
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Receiver
Receiver
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Decoding
Decoding
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Feedback
Feedback
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Barriers to Communication
Barriers to Communication
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Linguistic Barriers
Linguistic Barriers
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Psychological Barriers
Psychological Barriers
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Emotional Barriers
Emotional Barriers
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Physical Barriers
Physical Barriers
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Cultural Barriers
Cultural Barriers
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Organizational Structure Barriers
Organizational Structure Barriers
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Attitude Barriers
Attitude Barriers
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Interpersonal Communication
Interpersonal Communication
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Intrapersonal Communication
Intrapersonal Communication
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Interpersonal Communication
Interpersonal Communication
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Verbal Communication
Verbal Communication
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Written Communication
Written Communication
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Listening
Listening
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Non-Verbal Communication
Non-Verbal Communication
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Self Awareness
Self Awareness
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Perception
Perception
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Expectations
Expectations
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Phonetics
Phonetics
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Silent Letters
Silent Letters
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Homonyms
Homonyms
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Morpheme
Morpheme
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Stress Shift
Stress Shift
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Homophones
Homophones
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Parts of Speech
Parts of Speech
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Nouns
Nouns
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Pronouns
Pronouns
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Adjective
Adjective
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Study Notes
- Communicative English covers fundamentals of technical communication, the communication process, barriers to effective communication, styles, interpersonal and intrapersonal skills and development.
Fundamentals of Communicative English
- Technical or professional communication is necessary for business purposes.
- Technical communication conveys scientific and technological information.
- Technical communication is structured, formal, and precise.
- Technical communication provides specific information and logical ideas using technical terms.
- Technical communication includes reports, proposals, notices, and meetings.
Language Functions
- Language functions encompass specific expressions, utterances and phrases used in speaking or writing for particular purposes.
- Examples include asking about preferences or expressing gratitude.
- Expressions can vary based on politeness and cultural context.
- Choosing appropriate expressions requires considering setting, topic, social relationship, and attitude.
- Expressions for inviting someone to a party include "I'd like you to attend my birthday party this evening" , "Why don't you attend my birthday party this evening?" and "I should be delighted if you could attend my birthday party this evening."
Communication Process
- Communication is a dynamic process starting with conceptualizing ideas.
- The sender transmits the message through a channel to the receiver.
- The receiver gives feedback, completing the cycle.
- There are seven elements to the communication process
Elements of the Communication Process
- Sender: Initiates conversation with an idea.
- Encoding: Translates information using words or non-verbal methods.
- Message: Can be written, oral, symbolic, or non-verbal.
- Communication Channel: The medium used to convey the message.
- Receiver: Targets the message and tries to understand it.
- Decoding: Interprets the sender's message.
- Feedback: Ensures the message was received and understood correctly.
Barriers to Communication
- Barriers include lack of attention, differing perceptions, disabilities, linguistic, psychological, emotional, physical, cultural, organizational and attitude barriers.
- Linguistic barriers arise from different languages or dialects.
- Psychological barriers stem from mental and psychological issues.
- Emotional barriers relate to a person's emotional IQ.
- Physical barriers include noise or faulty equipment.
- Cultural barriers emerge from different cultural values.
- Organizational barriers may occur due to misinformation.
- Attitude barriers are caused by personality traits like introversion or ego.
Interpersonal Communication
- Interpersonal communication involves exchanging information between two or more people.
- Various media are involved, including verbal and non-verbal methods.
- It is seen in group discussions, dialogs, debates, public speaking, and daily life conversations.
- Effectiveness depends on initiating, attending, and responding appropriately.
- Effective communication skills involve verbal, written, listening, and non-verbal communication.
- Only 7% of human communication takes place through verbal means, 38% is through para-verbal means
Intrapersonal Communication
- Intrapersonal communication occurs within oneself.
- It can be spoken, written, or just random thoughts.
- There are three main types: self-awareness, perception, and expectations.
- Self-awareness determines beliefs and attitudes.
- Perception involves how you see yourself and others.
- Expectations relate to hopes for the future.
Improving Interpersonal and Intrapersonal Communication
- Cultivate a positive outlook and control emotions.
- Acknowledge others' expertise and show real interest in colleagues.
- Find one good trait in every co-worker and practice active listening.
- Be assertive and practice empathy.
- Maintain relationships and understand oneself.
Ways to Improve Intrapersonal Skills
- Use the mirror to assess and improve your appearance and self-perception.
- Overcome self-consciousness by accepting statements and criticisms.
- Engage in short and long conversations to learn how to communicate.
- Open up to new ideas and be bold in your feelings.
- Become your own master and practice patience.
Phonetics
- Phonetics is the study of speech sounds, their production, combination, and representation.
- Phonetics involves how sounds are produced, perceived, and analyzed.
- There are three sub-disciplines: articulatory, acoustic, and auditory phonetics.
- Articulatory Phonetics studies the production of speech sounds.
- Acoustic Phonetics studies the physical production and transmission of speech sounds.
- Auditory Phonetics studies the perception of speech sounds.
- Phonology studies the sound patterns of language.
Morphology
- Morphology is the study of word formation and structure.
- Morphology studies how words are put together from smaller parts.
- Morphemes are combined to form words.
- Morphemes are the smallest unit of meaning in a language.
Grammar
- Grammar was traditionally prescriptive but should record actual usage and rules.
- Traditional grammar mixes notional and formal elements, leading to inconsistencies.
Silent Letters
- Silent letters are not pronounced.
- The letter 'b' is usually silent before 't' and after 'm' at the end of a word.
- Silent 'n's often come at the end of words after 'm.'
- The letter 'c' is usually silent after 's.'
- The letter 'a' should is not pronounced before ‘lly’ at the end of a word.
Shift Stress
- English stress can occur on any syllable and is difficult to predict.
- Affixation often causes English stress shift.
- Stress shifts to the following syllable, but the stress pattern remains the same.
Orthography
- Orthography is a way to represent words by having set ways to spell and write them.
- Orthography helps you identify words so you can figure out their meanings.
Homonyms and Homophones
- Homonyms are pronounced the same and differ in meaning or spelling and differ in pronunciation.
- Homophones have the same pronunciation but different spellings and meanings.
Vowels and Vowel Sounds
- Vowel sounds are pronounced without blocking air flow.
- Vowels can be classified into two groups, pure vowels, and diphthongs.
- Vowel/vowel sounds are categorized based on the length of the vowel sound and the number of vowels.
- Pure vowels have a single vowel sound.
- Pure vowels are further classified into checked vowels and free vowels.
Consonants
- Consonants usually have sounds unrelated to vowel sounds.
- There are some consonants that blend in with a vowel to form a vowel sound.
- Common examples are w, r, l and y.
Parts of Speech
- Parts of speech are word categories with similar grammatical roles.
- Eight parts of speech in English: noun, pronoun, verb, adjective, adverb, preposition, conjunction, and interjection.
Nouns
- Nouns name a person, place, thing, or idea.
- The different types of noun include proper, collective and possessive
Articles
- Articles are used with nouns or noun phrases to clarify them.
- Articles can be definitive (the) or indefinite (a, an).
Verbs
- Verbs describe an action or state of being and include main, action, linking and modal verbs.
Pronouns
- Pronouns replace nouns.
- Reflexive pronouns refer to self.
Adjectives
- Adjectives describe nouns or pronouns.
Adverbs
- Adverbs modify verbs, adjectives, or other adverbs.
Prepositions
- Prepositions indicate relationships between words.
Conjunctions
- Conjunctions link words, phrases, or clauses.
Interjections
- Interjections express strong emotions.
Vocabulary
- Vocabulary is crucial for reading, listening, speaking and writing
- Four types of vocabulary: listening, speaking, reading, and writing.
Question Tags
- A question tag is a short clause at the end of a statement.
- Adds question tags like isn't it? can you? or didn't they?
- A positive statement uses a negative tag, and vice versa.
One-Word Substitutions
- One-word substitutions replace sentences with an appropriate word.
Strong and Weak forms of words
- Strong forms occur when words are emphasized.
- Weak forms are unstressed and often use a schwa sound.
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