Communication with Special People
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Questions and Answers

What is an important aspect to consider when communicating with blind individuals?

  • Encourage them to ask the questions themselves. (correct)
  • Avoid asking questions.
  • Only provide verbal instructions.
  • Speak only in writing.

What should be done before handing an instruction sheet to a patient?

  • Fold the instruction sheet neatly.
  • Discard the sheet if the patient seems uninterested.
  • Read the instructions to the patient slowly. (correct)
  • Make sure the patient has the ability to read it.

Which of the following statements about communication with children is generally true?

  • Children do not need to engage in conversations.
  • Parents do not affect communication skills in children.
  • Communication with children is often practiced effectively. (correct)
  • Most adults struggle to communicate effectively with children.

When instructing a blind person, what is the best approach?

<p>Use a slow and clear verbal explanation. (A)</p> Signup and view all the answers

What should be avoided when communicating with blind individuals?

<p>Assuming they need assistance without asking. (B)</p> Signup and view all the answers

How should you communicate with a child when discussing sensitive topics?

<p>Talk to a child as you would with an adult and value their input. (A)</p> Signup and view all the answers

What is the appropriate response when a child with a fatal illness asks about their condition?

<p>Be honest and do not evade the truth about their condition. (D)</p> Signup and view all the answers

Why is it important not to disregard information volunteered by a child?

<p>It helps establish trust and encourage further communication. (C)</p> Signup and view all the answers

Which statement best describes the communication approach when discussing difficult subjects with children?

<p>Share clear and truthful information without evasion. (D)</p> Signup and view all the answers

What might be a misconception about talking to children regarding serious matters?

<p>That avoiding the truth will spare them pain. (A)</p> Signup and view all the answers

What is the best approach when communicating with a child in a medical setting?

<p>Always talk directly to the child and ask him questions. (B)</p> Signup and view all the answers

When discussing a diagnosis or treatment plan, how should a doctor involve the child?

<p>Include the child in the discussion while explaining to the parents. (C)</p> Signup and view all the answers

What role should a parent play during conversations with a child about medical issues?

<p>Confirm or reply only when deemed necessary. (D)</p> Signup and view all the answers

Why is it important to ask questions to the child during medical discussions?

<p>To ensure the child feels included and understood. (D)</p> Signup and view all the answers

How should information be communicated to a child in a medical context?

<p>Provide simplified explanations directly to the child. (D)</p> Signup and view all the answers

In which types of settings can the applicable cost be found?

<p>General hospitals, private clinics, and home visits (B)</p> Signup and view all the answers

Which standard addresses this cost within international standards of physical therapy services?

<p>Standard 7 of international standards of physical therapy services (C)</p> Signup and view all the answers

What is the primary focus of standard 4 within international standards of physical therapy practitioners?

<p>Service delivery and practitioner responsibilities (B)</p> Signup and view all the answers

What type of therapy settings are mentioned in the context of the applicable cost?

<p>General hospitals, private clinics, and home visits (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as a setting for the applicable cost?

<p>Long-term care facilities (A)</p> Signup and view all the answers

How can the general appearance of a physical therapist impact patient treatment?

<p>It can influence the patient's trust and willingness to engage. (B), It can create discomfort if the therapist is unprofessional. (D)</p> Signup and view all the answers

Why is it important for a physical therapist to have adequate administrative skills?

<p>To effectively manage client scheduling and paperwork. (A)</p> Signup and view all the answers

What is one potential effect of a physical therapist's demeanor on their treatment approach?

<p>A positive demeanor can encourage patient cooperation. (C)</p> Signup and view all the answers

What does adequate time management in a physical therapist's schedule allow for?

<p>Better attention to each client during their session. (B)</p> Signup and view all the answers

What is a likely consequence of inadequate administrative skills in a physical therapy setting?

<p>Increased likelihood of errors in patient documentation. (B)</p> Signup and view all the answers

What does the term 'blind' specifically refer to?

<p>A person who is unable to see. (D)</p> Signup and view all the answers

How can knowledge of the manual alphabet be beneficial for physical therapists working with blind patients?

<p>It allows better communication with blind patients. (C)</p> Signup and view all the answers

Which of the following statements is true regarding the impact of blindness on patients?

<p>Blindness can improve other senses significantly. (D)</p> Signup and view all the answers

Why might it be important for a physical therapist to understand communication methods for blind patients?

<p>To ensure effective interaction and understanding of therapy goals. (C)</p> Signup and view all the answers

What is one possible misconception about blindness?

<p>Blindness is a complete inability to learn. (B)</p> Signup and view all the answers

Flashcards

Blindness

The inability to see.

Manual Alphabet

A system using hand shapes to represent letters of the alphabet.

Communicating with the Blind

Communicating with blind individuals requires special considerations. Speak clearly and directly to them, allowing them to participate in conversations.

Reading Instructions Aloud for Patients

When giving instructions to a patient, read them aloud slowly before handing them a written sheet. This ensures understanding and accessibility.

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Communication with Children

Effective communication with children is crucial. Adapt your language and approach to their age and understanding.

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Direct Child Communication

Speak directly to the child during conversations and ask them questions.

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Involve Child in Medical Discussions

Include the child in discussions about their diagnosis and treatment plan.

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Parent as Secondary Source

Confirm information or seek replies from parents only when needed.

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Child as Primary Source

Prioritize direct child communication over reliance on parental confirmation.

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Communicate to Both Child and Parent

When explaining medical information to parents, also include the child in the conversation.

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Honesty and Openness with Sick Children

Avoid hiding the truth from children with a fatal illness. Be honest and open with them.

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Value Child's Information

Don't dismiss or overlook any information a child offers, even if it seems unimportant. They may hold valuable insights.

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Adapt Communication to Child's Age

Use straightforward language and adjust your communication style to match their age and understanding.

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Treat Children as Individuals

Remember that children are individuals with their own thoughts and feelings. Treat them with respect and empathy.

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Physical therapist appearance

The way a physical therapist looks can influence how a patient responds to treatment. Patients may feel more comfortable with a therapist who appears confident and professional.

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Time allocation for patients

Physical therapists need enough time to provide quality care for each patient. This ensures thorough assessments and effective treatments.

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Administrative skills for physical therapists

Administrative skills help physical therapists manage tasks like scheduling appointments, maintaining patient records, and billing insurance companies. These skills ensure smooth clinic operations.

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Understanding healthcare positions

Physical therapists need to understand various positions within the healthcare system, such as their role in relation to doctors, nurses, and other professionals. This helps ensure seamless patient care.

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Communication skills for physical therapists

Effective communication is crucial for physical therapists to explain treatment plans, answer questions, and build a positive rapport with patients.

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Physical Therapy Cost

Costs associated with physical therapy services, covering expenses in various settings.

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International Standards of Physical Therapy Services

International guidelines for physical therapy services outlining the scope of practice and standards.

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International Standards of Physical Therapy Practitioners

International guidelines focusing on the professional conduct and ethical principles of physical therapists.

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Standard '7' of International Standards of Physical Therapy Services

A specific standard within international guidelines addressing the cost of physical therapy services.

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Standard '4' of International Standards of Physical Therapy Practitioners

A specific standard within international guidelines emphasizing the ethical and professional conduct of physical therapists.

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Study Notes

Communication with Special People

  • Special people include those with physical, mental, or psychological conditions, such as deaf, blind, and children with parents.
  • Deafness can range from partial to complete loss of hearing.
  • Some older people are less likely to admit to hearing loss due to social embarrassment.
  • Eight points to remember when communicating with deaf people:
    • Smile and face the patient
    • Speak slowly, but not loudly, and avoid exaggerated lip movements
    • Stop talking when turning away or moving behind the person
    • Ensure the patient can see your face without bright lights
    • Use appropriate facial expressions
    • Use simple language
    • Document treatment details, instructions, and dates for the patient
    • Use sign language
  • Blindness is the loss of vision.
  • Seven points to remember when communicating with blind people:
    • Speak directly, but not loudly
    • Greet with a handshake or touch
    • State what you are doing and will do
    • Ensure there are no obstacles in their path
    • Guide the patient or assist them when moving
    • Let them speak and ask questions
    • Read instructions before giving them
  • Communication with children should be approached with consideration.
    • Avoid implying physical therapy is a punishment.
    • Put the child at ease, ask about their friends, and their schooling
    • Always talk directly to the child
    • Include the child in discussions and decisions if relevant

Ethical Rules in Special Occasions

  • Physical therapists must use sound judgment when dealing with patients in special circumstances.
  • Patients may refuse physical therapy due to various reasons.
    • Misunderstanding of benefits
    • Negative experiences or preconceived notions
    • Lack of understanding about physical therapy
    • Personal disinterest
  • Respond to patient refusal with careful consideration of each patient’s situation, employing clear explanations, and addressing their concerns sensitively.
  • If a patient asks an unknown question, briefly explain related concepts, and schedule a follow-up to address the question thoroughly.
  • Elderly patients may respond well to careful explanations of the therapy method, and avoiding hurrying them.
  • Mentally retarded patients benefit from the presence of a relative or support person during therapy
  • Do not discuss other patients' treatment programs.
  • Respect patient confidentiality.
  • Protect patients and oneself from communicable diseases with appropriate precautions.

Barriers of Communication

  • Communication barriers are anything that prevents the desired understanding to occur between two or more individuals.
  • Physical barriers: environmental factors such as noise or lighting that inhibit communication.
  • Semantic barriers: differences in interpretation of words and phrases, possibly leading to misunderstandings.
  • Socio-psychological barriers: attitudes (e.g., prejudice), emotional state, and mental health conditions interfering with communication.

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Description

This quiz focuses on effective communication strategies with individuals who have physical, mental, or psychological conditions, such as the deaf and blind. It outlines important tips to enhance interpersonal interactions and bridge communication gaps. Understanding these methods can improve relationships and support for special populations.

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