Communication with Patients with Special Needs: Low Literacy
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Questions and Answers

What are some adverse outcomes associated with low literacy?

  • Poor clinical outcomes (correct)
  • Improved self-management
  • Better adherence to treatment regimen
  • Increased knowledge of disease

    • How should one communicate with a person of low literacy?

  • Providing extensive written information
  • Using complex medical terminology
  • Communicating in the patient's language and with simple words (correct)
  • Sharing detailed research findings

    • What strategies are recommended for dealing with patients of low literacy?

  • Not using true stories to relate to the patient's case
  • Reinforcing information with visual handouts (correct)
  • Providing extensive written information
  • Using complex medical terminology

    • What is the significance of low literacy in communication with patients?

    <p>It has been associated with adverse outcomes</p> Signup and view all the answers

    What is the quote mentioned in the text regarding communication with people of low literacy?

    <p>&quot;Think like a wise man but communicate in the language of the people&quot;</p> Signup and view all the answers

    What problem may occur in the communication process when dealing with patients who have low literacy?

    <p>Circular situation with neither patient nor provider comprehending what is needed</p> Signup and view all the answers

    What is the difference between literacy and functional health literacy?

    <p>Literacy focuses on reading and writing, while functional health literacy focuses on navigating the health system.</p> Signup and view all the answers

    Why is illiteracy considered a barrier to educating patients about their illness and its treatment?

    <p>Illiterate patients are less likely to understand appointment slips and follow-up with additional medical appointments.</p> Signup and view all the answers

    According to the Institute of Medicine report in 2004, what percentage of people in the USA were functionally illiterate?

    <p>1 out of 5</p> Signup and view all the answers

    Why do health professionals value functional health literacy?

    <p>Informed patients are more likely to initiate and sustain self-management behaviors which improves health outcome.</p> Signup and view all the answers

    What did the Healthy People 2010 survey reveal about the literacy of adult Jordanians?

    <p>98.2% literacy</p> Signup and view all the answers

    Why isn't health literacy related to years of education?

    <p>Health literacy is related to various exposure to chronic illness and health environment.</p> Signup and view all the answers

    What are some barriers to health literacy at the individual level?

    <p>Age, language, education, culture</p> Signup and view all the answers

    What does functional health literacy include?

    <p>Understanding how to read and interpret medication prescription &amp; understanding appointment slips.</p> Signup and view all the answers

    Why is illiteracy referred to as a hidden handicap?

    <p>'It is pervasive than expected' and 'more studies measure short term knowledge'.</p> Signup and view all the answers

    Why do people with low literacy understand health information less well according to the Institute of Medicine report?

    <p>They can't process information needed to make appropriate health decision.</p> Signup and view all the answers

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