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Effective Communication with Elderly Patients

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Effective Communication with Elderly Patients

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Questions and Answers

What should a doctor do to help with problems in speech?

Refer the patient to a speech therapist immediately
Speak louder and slower
Be patient, show sympathy, and avoid embarrassment (correct)
Use complex medical terminology

When dealing with problems in hearing, what should be checked first?

The patient's insurance coverage for hearing aids
The latest medical research on hearing loss
The patient's medical history
If the patient can hear you (correct)

What is an important consideration when articulating words clearly for a patient with hearing problems?

Speaking rapidly to convey more information in less time
Using medical jargon to sound professional
Raising the voice volume as high as possible
Being aware of non-verbal communication (correct)

What should a doctor do when identifying possible causes of depression in a patient?

Ask about the patient's routine and degree of social interaction (D) Signup and view all the answers

How can a doctor address loneliness in a patient?

Establish the patient’s support network and contact with others (D) Signup and view all the answers

What is one of the reasons doctors may fear breaking bad news to patients?

Fear of being blamed by patients (A) Signup and view all the answers

In the 'SPIKES' communication model for breaking bad news, what does 'S' stand for?

Setting (A) Signup and view all the answers

What is one way a doctor could improve their communication technique when breaking bad news?

Could show more empathy (D) Signup and view all the answers

What is one of the challenges doctors face in deciding who is responsible for delivering bad news?

Lack of time to deliver the news (C) Signup and view all the answers

'SPIKES', a communication model for breaking bad news, includes which element for giving knowledge or information?

'K' - Knowledge / Information (B) Signup and view all the answers