Effective Communication with Elderly Patients
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Questions and Answers

What should a doctor do to help with problems in speech?

  • Refer the patient to a speech therapist immediately
  • Speak louder and slower
  • Be patient, show sympathy, and avoid embarrassment (correct)
  • Use complex medical terminology
  • When dealing with problems in hearing, what should be checked first?

  • The patient's insurance coverage for hearing aids
  • The latest medical research on hearing loss
  • The patient's medical history
  • If the patient can hear you (correct)
  • What is an important consideration when articulating words clearly for a patient with hearing problems?

  • Speaking rapidly to convey more information in less time
  • Using medical jargon to sound professional
  • Raising the voice volume as high as possible
  • Being aware of non-verbal communication (correct)
  • What should a doctor do when identifying possible causes of depression in a patient?

    <p>Ask about the patient's routine and degree of social interaction</p> Signup and view all the answers

    How can a doctor address loneliness in a patient?

    <p>Establish the patient’s support network and contact with others</p> Signup and view all the answers

    What is one of the reasons doctors may fear breaking bad news to patients?

    <p>Fear of being blamed by patients</p> Signup and view all the answers

    In the 'SPIKES' communication model for breaking bad news, what does 'S' stand for?

    <p>Setting</p> Signup and view all the answers

    What is one way a doctor could improve their communication technique when breaking bad news?

    <p>Could show more empathy</p> Signup and view all the answers

    What is one of the challenges doctors face in deciding who is responsible for delivering bad news?

    <p>Lack of time to deliver the news</p> Signup and view all the answers

    'SPIKES', a communication model for breaking bad news, includes which element for giving knowledge or information?

    <p>'K' - Knowledge / Information</p> Signup and view all the answers

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