Communication Theory Quiz

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Questions and Answers

What is classified as a type of noise in communication?

  • Emotional noise
  • Attitudinal noise
  • Self-related noise (correct)
  • Contextual noise

What does the frame of reference in communication include?

  • External environments
  • Locker room conversations
  • Only cultural aspects
  • World views and expectations (correct)

Which model of communication illustrates it as a non-static process?

  • Static Model
  • Transactional Model (correct)
  • Unidirectional Model
  • Linear Model

Which characteristic describes the negotiation of meanings in communication?

<p>Symbolic Exchange (A)</p> Signup and view all the answers

Which context is NOT one of the three general types shaping communication?

<p>Emotional Context (B)</p> Signup and view all the answers

What is a characteristic of the linear/transmission model of communication?

<p>Displays a one-way flow of information (A)</p> Signup and view all the answers

What role does awareness of differences play in communication?

<p>Facilitates negotiation of meanings (D)</p> Signup and view all the answers

What is NOT included in the definition of noise in communication?

<p>Lack of clarity in messages (B)</p> Signup and view all the answers

Which statement best describes the essence of communication?

<p>It involves negotiating the meanings of symbols to achieve shared understanding. (D)</p> Signup and view all the answers

What does the channel or medium in communication refer to?

<p>The method by which the message is delivered. (C)</p> Signup and view all the answers

Which element of communication provides a response that indicates how a message is interpreted?

<p>Feedback (D)</p> Signup and view all the answers

According to the provided definitions, which of the following is NOT considered a role in the communication process?

<p>Narrator (D)</p> Signup and view all the answers

In the context of communication, what does the term 'transceiver' refer to?

<p>A participant who sends and receives messages simultaneously. (A)</p> Signup and view all the answers

What is the primary purpose of a message in communication?

<p>To inform, persuade, or prompt action. (A)</p> Signup and view all the answers

Which of the following best illustrates nonverbal communication?

<p>A handshake during a meeting. (C)</p> Signup and view all the answers

How does George Bernard Shaw's perspective on communication emphasize a common issue?

<p>People often think communication has occurred even when it hasn’t. (C)</p> Signup and view all the answers

What are the main components of the psychosocial context in communication?

<p>Emotional history, social relationships, and cultural capital (C)</p> Signup and view all the answers

Which context is characterized primarily by self-talk or inner speech?

<p>Intrapersonal Context (C)</p> Signup and view all the answers

In which communication context does a single speaker interact with an audience?

<p>Public/Presentational Context (D)</p> Signup and view all the answers

Which category of communication involves structured opportunities among individuals and groups in a workplace?

<p>Organizational Context (C)</p> Signup and view all the answers

What does the logistical context of communication refer to?

<p>The physical setting and occasion of communication (B)</p> Signup and view all the answers

Which mode of communication is characterized by the use of spoken and written words?

<p>Verbal Communication (C)</p> Signup and view all the answers

Which context involves communication among more than two people to achieve a common goal?

<p>Group Context (D)</p> Signup and view all the answers

What determines the most effective way of creating and sending messages in communication?

<p>The context of communication (D)</p> Signup and view all the answers

Which situation is most suited for written communication?

<p>Providing complex and confidential information (A)</p> Signup and view all the answers

What distinguishes formal communication from informal communication?

<p>It follows specific guidelines and is typically in an organizational context. (A)</p> Signup and view all the answers

What type of communication is characterized by lack of awareness of the intended message?

<p>Unintentional communication (D)</p> Signup and view all the answers

What is NOT a characteristic of nonverbal communication?

<p>Written documentation (D)</p> Signup and view all the answers

Which form of communication is more likely to require proof of interaction?

<p>Formal communication within a business (B)</p> Signup and view all the answers

What is the primary goal of effective communication?

<p>To achieve a shared understanding (A)</p> Signup and view all the answers

Which of the following statements about intentional communication is true?

<p>It involves awareness of personal purpose and effects of communication. (A)</p> Signup and view all the answers

Which medium is NOT commonly used for spoken or oral communication?

<p>Written reports (A)</p> Signup and view all the answers

Flashcards

Self-related noise

Internal distractions like thoughts or feelings that interfere with communication.

Frame of reference

An individual's unique set of values, experiences, and expectations that shape their understanding of the world.

Transactional Model

A communication model that views communication as a dynamic, ongoing process where participants simultaneously send and receive messages.

Symbolic Exchange

The collaborative process of creating shared understandings through the use of symbols.

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Psychosocial Context

Encompasses emotional history, social standing, and cultural background.

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Linear/Transmission Model

A one-way process where a sender transmits a message to a receiver.

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Awareness of differences

Recognition of diverse backgrounds and perspectives, promoting mutual understanding.

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Channel/Medium

The means by which a message is conveyed from a sender to a receiver.

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Feedback

Verbal or nonverbal response indicating how a message is received and understood.

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Transceiver

A participant who simultaneously sends and receives messages.

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Purpose of a message

To convey information, influence attitudes, or incite action.

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Nonverbal communication

Communicating through body language, gestures, and facial expressions.

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Shaw's perspective

Highlights the frequent misconception that communication has occurred simply because a message was sent.

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Intrapersonal Context

Inner monologue that shapes thinking and communication.

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Public/Presentational Context

A single speaker presenting to an audience.

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Organizational Context

Communication within organizations to achieve goals.

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Logistical Context

The setting and circumstance influencing communication.

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Verbal Communication

Communication through spoken or written language.

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Group Context

Collaboration among individuals to realize objectives.

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Context of Communication

Impacted by audience, setting, purpose.

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Written communication

Ideal for detailed, sensitive, or permanent documentation.

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Formal communication

Structured communication following established rules or protocols.

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Unintentional communication

Communication without conscious intent.

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Effective Communication Primary Goal

To share understanding.

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Intentional communication

Involves understanding one's goals and communication impact.

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