Communication Styles Matrix Overview
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Questions and Answers

What is an essential practice for effective communication regardless of style?

  • Avoid personal topics altogether.
  • Express appreciation for others' work. (correct)
  • Always voice your opinion first.
  • Ensure that you dominate discussions.
  • Why is it important to listen carefully to others in direct communication?

  • It allows more time for personal stories.
  • It ensures that others don't speak out of turn.
  • It demonstrates respect for their views. (correct)
  • It helps you control the conversation.
  • Which communication style emphasizes the importance of considering others' feelings?

  • Direct communication style.
  • Systematic communication style. (correct)
  • Considerate communication style.
  • Formal communication style.
  • What is a key characteristic of pidgin languages?

    <p>They typically evolve from contact between speakers of different languages.</p> Signup and view all the answers

    What does the term 'intimate register' refer to in language use?

    <p>A style used among close friends and family.</p> Signup and view all the answers

    In the context of communication styles, what should be done before discussing personal matters?

    <p>Establish a good rapport.</p> Signup and view all the answers

    Which type of dialect combines elements from multiple languages?

    <p>Creole</p> Signup and view all the answers

    How do linguistic phenomena affect communication in the Philippines?

    <p>They influence both formal and informal interactions.</p> Signup and view all the answers

    Which communication style is characterized by high expressiveness and high assertiveness?

    <p>Spirited</p> Signup and view all the answers

    In the Communication Style Matrix, what defines a direct communication style?

    <p>Low expressiveness and high assertiveness</p> Signup and view all the answers

    Which characteristic is NOT associated with a considerate communication style?

    <p>Directly instructing others</p> Signup and view all the answers

    What is one of the main features of the systematic communication style?

    <p>Low assertiveness and low expressiveness</p> Signup and view all the answers

    When communicating with a spirited style, which action is advised?

    <p>Encourage others to contribute ideas</p> Signup and view all the answers

    Which combination represents a communication style that is low in both expressiveness and assertiveness?

    <p>Systematic</p> Signup and view all the answers

    Which statement accurately reflects the role of cultural context in communication styles?

    <p>Communication styles vary based on cultural contexts.</p> Signup and view all the answers

    How is an expressive communicator likely to display their feelings?

    <p>Using facial expressions and tone of voice</p> Signup and view all the answers

    What linguistic phenomenon became popular in the Philippines in the early 80s until the late 90s?

    <p>Word reversal</p> Signup and view all the answers

    Which of the following terms is an example of word reversal that emerged in Philippine slang?

    <p>Repapips</p> Signup and view all the answers

    What is the intended purpose behind the emergence of word reversal in social circles?

    <p>To obscure meanings within the group</p> Signup and view all the answers

    Which of these terms was introduced into Filipino language vocabulary in the early 21st century?

    <p>Keber</p> Signup and view all the answers

    What is a guideline recommended for improving communication in multicultural settings?

    <p>Remove personal biases or stereotypes</p> Signup and view all the answers

    Which of the following is NOT considered a strong linguistic feature mentioned in the context?

    <p>Personal desire</p> Signup and view all the answers

    What linguistic changes were noted to have occurred with the introduction of terms like 'lodi' and 'petmalu'?

    <p>Rise of modern colloquialisms in Filipino</p> Signup and view all the answers

    What is the likely outcome regarding the inclusion of modern words in future Filipino dictionaries?

    <p>They will likely be formally accepted</p> Signup and view all the answers

    Study Notes

    Communication Styles Matrix

    • The Communication Styles Matrix is a tool used to understand different communication styles in multicultural contexts.
    • Developed by Dr. Eileen M. Russo, the matrix categorizes communication styles into two dimensions: assertiveness level and expressiveness level.
    • Assertive communicators tell others what to do and how to do it, while less assertive communicators prefer to receive instructions.
    • Expressive communicators display their feelings through expressions, tone of voice, or language, while less expressive communicators tend to hide their feelings.

    Communication Style Profiles

    • Spirited: High Expressiveness + High Assertiveness
    • Considerate: High Expressiveness + Low Assertiveness
    • Direct: Low Expressiveness + High Assertiveness
    • Systematic: Low Expressiveness + Low Assertiveness

    Tips for Communicating with Different Styles

    • Spirited:
      • Respect decisions and agenda
      • Limit personal anecdotes
      • Allow others to contribute
      • Be clear with requests
      • Express appreciation
    • Considerate:
      • Recognize that opinions about a topic are separate from personal opinions
      • Realize that not everyone is comfortable discussing personal matters
      • Allow others to initiate personal conversations
      • Respect your own opinion and that of others
      • Understand that professional relationships don't require friendship
    • Direct:
      • Listen carefully, avoid interrupting
      • Allow time for socializing
      • Recognize others' need for self-expression
      • Value brainstorming
      • Express appreciation for contributions
    • Systematic
      • Understand that consideration for others' feelings is crucial for strong relationships
      • Learn to ask questions to clarify information
      • Ensure understanding of the discussion context
      • Politely ask about others to build rapport
      • Explain the benefits of needing more time to analyze information

    Language Varieties

    • Pidgin: A simplified language used for communication between two or more language groups.
    • Creole: A language that develops from a pidgin, becoming a native tongue for a community.
    • Regional Dialect: A distinct variety of language within a specific geographical region.
    • Minority Dialect: A language variety spoken by a smaller group within a larger language community.
    • Indigenized Dialect: A language variety that has been adopted by a new community and adapted to their culture.

    Registers of Spoken and Written Language

    • Formal: Used in formal settings like speeches, academic writing, and legal documents.
    • Casual: Used in informal settings like conversations with friends and family.
    • Intimate: Used in very close personal relationships.
    • Frozen: Used in specialized contexts with specific purposes and rarely changes, such as religious texts or legal formulas.
    • Consultative: Used in professional settings like doctor-patient conversations or teacher-student interactions.

    Linguistic Evolution in the Philippines

    • The modern generation is changing language usage, challenging traditional structures and grammar.
    • The influence of social sub-groups and language theorists creates evolving linguistic structures.
    • New words and phrases are introduced and integrated into the vocabulary, some of which are still debated for formal inclusion in dictionaries.
    • Word reversal, a linguistic trend in the Philippines, involves reversing the way words are pronounced.
      • Examples: "repapips" (friends), "ermats" (mother), "erpats" (father).
    • This trend continues with modern slang terms like "lodi" (idol) and "petmalu" (tremendous).

    Guidelines for Effective Communication in Multicultural Settings

    • Refrain from forming expectations based solely on your culture.
    • Remove personal biases and stereotypes.
    • Make a personal commitment to developing appropriate communication skills in multicultural settings.

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    Description

    Explore the Communication Styles Matrix developed by Dr. Eileen M. Russo, which categorizes communicators based on their assertiveness and expressiveness. Understand the four key styles—Spirited, Considerate, Direct, and Systematic—and learn tips for effective communication with each style. This quiz will enhance your awareness of diverse communication methods in multicultural settings.

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