Communication Styles in Physiotherapy 2023-2024
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Questions and Answers

Which of the following is NOT an example of verbal elements of assertive communication?

  • Using appropriate voice volume and correct intonation (correct)
  • Asking a variety of questions and responding to open questions more extensively
  • Using first person terms and questions which imply collaboration
  • Providing personal attention for others

    • In assertive communication, how should one respond to open questions?

  • With a lack of personal attention
  • By avoiding the question
  • More extensively and more concretely (correct)
  • Briefly and vaguely

    • Which publication focuses on teaching about health literacy and clear communication?

  • J GEN INTERN MED 2006; 21:888–890 (correct)
  • Physical Medicine and Rehabilitation Patient-Centered Care: Mastering the Competencies
  • Teach-Back for Quality Education And Patient Safety
  • UROLOGIC NURSING / November-December 2013; 33: 6

    • Which element of communication is related to voice volume and intonation?

    <p>Paraverbal elements</p> Signup and view all the answers

    Which communication style is characterized by a withdrawn posture and a low tone of voice?

    <p>Passive</p> Signup and view all the answers

    What is a characteristic of the aggressive communication style?

    <p>Bossy and critical behavior</p> Signup and view all the answers

    Which communication style involves the manipulation of others to fulfill one's own needs?

    <p>Passive-aggressive</p> Signup and view all the answers

    What is a key feature of the assertive communication style?

    <p>Expressing needs and desires in a satisfactory way</p> Signup and view all the answers

    In which communication style are the person's own needs not clearly expressed?

    <p>Passive</p> Signup and view all the answers

    Which communication style demonstrates a concern for satisfying others while not respecting oneself?

    <p>Passive</p> Signup and view all the answers

    What are the feelings associated with passive or inhibited communication style?

    <p>Frustration and anger</p> Signup and view all the answers

    Which belief is associated with passive behavior according to the text?

    <p>What others want is more important than what I want</p> Signup and view all the answers

    What are some non-verbal elements of passive communication mentioned in the text?

    <p>Serious facial expression, minimal gaze</p> Signup and view all the answers

    What are some verbal elements of passive communication mentioned in the text?

    <p>Few words and monosyllables</p> Signup and view all the answers

    Which belief is associated with aggressive behavior according to the text?

    <p>I have rights, but you don't</p> Signup and view all the answers

    What are some non-verbal elements of aggressive communication mentioned in the text?

    <p>Serious facial expression, fixed and direct look into the eyes</p> Signup and view all the answers

    What are some verbal elements of aggressive communication mentioned in the text?

    <p>Speaking imperatively, criticizing others' behavior</p> Signup and view all the answers

    What feelings are associated with aggressive communication style?

    <p>Frustration and anger</p> Signup and view all the answers

    What are some non-verbal elements of assertive communication mentioned in the text?

    <p>Friendly relaxed facial expression. Direct eye contact</p> Signup and view all the answers

    What are some verbal elements of assertive communication mentioned in the text?

    <p>When questioned, they tend to answer with the fewest number of words</p> Signup and view all the answers

    What are some beliefs under assertive behavior according to the text?

    <p>They know themselves and aware of what they feel and what they want.</p> Signup and view all the answers

    What is a behavior associated with assertive communication?

    <p>They control the environment in an adequate way. They express feelings/opinions openly and honestly; sense of self-control.</p> Signup and view all the answers

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