22 Questions
Which of the following is NOT an example of verbal elements of assertive communication?
Using appropriate voice volume and correct intonation
In assertive communication, how should one respond to open questions?
More extensively and more concretely
Which publication focuses on teaching about health literacy and clear communication?
J GEN INTERN MED 2006; 21:888–890
Which element of communication is related to voice volume and intonation?
Paraverbal elements
Which communication style is characterized by a withdrawn posture and a low tone of voice?
Passive
What is a characteristic of the aggressive communication style?
Bossy and critical behavior
Which communication style involves the manipulation of others to fulfill one's own needs?
Passive-aggressive
What is a key feature of the assertive communication style?
Expressing needs and desires in a satisfactory way
In which communication style are the person's own needs not clearly expressed?
Passive
Which communication style demonstrates a concern for satisfying others while not respecting oneself?
Passive
What are the feelings associated with passive or inhibited communication style?
Frustration and anger
Which belief is associated with passive behavior according to the text?
What others want is more important than what I want
What are some non-verbal elements of passive communication mentioned in the text?
Serious facial expression, minimal gaze
What are some verbal elements of passive communication mentioned in the text?
Few words and monosyllables
Which belief is associated with aggressive behavior according to the text?
I have rights, but you don't
What are some non-verbal elements of aggressive communication mentioned in the text?
Serious facial expression, fixed and direct look into the eyes
What are some verbal elements of aggressive communication mentioned in the text?
Speaking imperatively, criticizing others' behavior
What feelings are associated with aggressive communication style?
Frustration and anger
What are some non-verbal elements of assertive communication mentioned in the text?
Friendly relaxed facial expression. Direct eye contact
What are some verbal elements of assertive communication mentioned in the text?
When questioned, they tend to answer with the fewest number of words
What are some beliefs under assertive behavior according to the text?
They know themselves and aware of what they feel and what they want.
What is a behavior associated with assertive communication?
They control the environment in an adequate way. They express feelings/opinions openly and honestly; sense of self-control.
Explore the different communication styles relevant to the field of physiotherapy. This quiz covers the characteristics, relationships, and consequences of passive, assertive, aggressive, and passive-aggressive communication styles.
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