Communication Styles in Physiotherapy 2023-2024

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Questions and Answers

Which of the following is NOT an example of verbal elements of assertive communication?

  • Using appropriate voice volume and correct intonation (correct)
  • Asking a variety of questions and responding to open questions more extensively
  • Using first person terms and questions which imply collaboration
  • Providing personal attention for others

In assertive communication, how should one respond to open questions?

  • With a lack of personal attention
  • By avoiding the question
  • More extensively and more concretely (correct)
  • Briefly and vaguely

Which publication focuses on teaching about health literacy and clear communication?

  • J GEN INTERN MED 2006; 21:888–890 (correct)
  • Physical Medicine and Rehabilitation Patient-Centered Care: Mastering the Competencies
  • Teach-Back for Quality Education And Patient Safety
  • UROLOGIC NURSING / November-December 2013; 33: 6

Which element of communication is related to voice volume and intonation?

<p>Paraverbal elements (C)</p> Signup and view all the answers

Which communication style is characterized by a withdrawn posture and a low tone of voice?

<p>Passive (B)</p> Signup and view all the answers

What is a characteristic of the aggressive communication style?

<p>Bossy and critical behavior (C)</p> Signup and view all the answers

Which communication style involves the manipulation of others to fulfill one's own needs?

<p>Passive-aggressive (A)</p> Signup and view all the answers

What is a key feature of the assertive communication style?

<p>Expressing needs and desires in a satisfactory way (B)</p> Signup and view all the answers

In which communication style are the person's own needs not clearly expressed?

<p>Passive (A)</p> Signup and view all the answers

Which communication style demonstrates a concern for satisfying others while not respecting oneself?

<p>Passive (C)</p> Signup and view all the answers

What are the feelings associated with passive or inhibited communication style?

<p>Frustration and anger (C)</p> Signup and view all the answers

Which belief is associated with passive behavior according to the text?

<p>What others want is more important than what I want (D)</p> Signup and view all the answers

What are some non-verbal elements of passive communication mentioned in the text?

<p>Serious facial expression, minimal gaze (A)</p> Signup and view all the answers

What are some verbal elements of passive communication mentioned in the text?

<p>Few words and monosyllables (D)</p> Signup and view all the answers

Which belief is associated with aggressive behavior according to the text?

<p>I have rights, but you don't (B)</p> Signup and view all the answers

What are some non-verbal elements of aggressive communication mentioned in the text?

<p>Serious facial expression, fixed and direct look into the eyes (A)</p> Signup and view all the answers

What are some verbal elements of aggressive communication mentioned in the text?

<p>Speaking imperatively, criticizing others' behavior (B)</p> Signup and view all the answers

What feelings are associated with aggressive communication style?

<p>Frustration and anger (D)</p> Signup and view all the answers

What are some non-verbal elements of assertive communication mentioned in the text?

<p>Friendly relaxed facial expression. Direct eye contact (A)</p> Signup and view all the answers

What are some verbal elements of assertive communication mentioned in the text?

<p>When questioned, they tend to answer with the fewest number of words (B)</p> Signup and view all the answers

What are some beliefs under assertive behavior according to the text?

<p>They know themselves and aware of what they feel and what they want. (D)</p> Signup and view all the answers

What is a behavior associated with assertive communication?

<p>They control the environment in an adequate way. They express feelings/opinions openly and honestly; sense of self-control. (B)</p> Signup and view all the answers

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