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Questions and Answers
What is the primary focus of the quantitative perspective on interpersonal communication?
What is the primary focus of the quantitative perspective on interpersonal communication?
What is the function of intrapersonal communication that involves reflecting on experiences and emotions?
What is the function of intrapersonal communication that involves reflecting on experiences and emotions?
Which of the following is a component of self-identity?
Which of the following is a component of self-identity?
What is the process of assigning meaning to internal stimuli in intrapersonal communication?
What is the process of assigning meaning to internal stimuli in intrapersonal communication?
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What is the function of interpersonal communication that involves providing emotional support?
What is the function of interpersonal communication that involves providing emotional support?
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Which of the following is NOT a function of intrapersonal communication?
Which of the following is NOT a function of intrapersonal communication?
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What is the term for the exchange of information between two or more people?
What is the term for the exchange of information between two or more people?
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What is the component of self-identity that encompasses group affiliations?
What is the component of self-identity that encompasses group affiliations?
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What is the process of developing our self-concept based on others' reactions to us?
What is the process of developing our self-concept based on others' reactions to us?
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What is the term for the perceptions formed when interacting with others and combining them?
What is the term for the perceptions formed when interacting with others and combining them?
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What is the primary goal of Active Listening?
What is the primary goal of Active Listening?
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What is the first step in the Active Listening process?
What is the first step in the Active Listening process?
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What is the purpose of paraphrasing and summarizing in Active Listening?
What is the purpose of paraphrasing and summarizing in Active Listening?
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What is the importance of deferring judgment in Active Listening?
What is the importance of deferring judgment in Active Listening?
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What is the first stage of the listening process?
What is the first stage of the listening process?
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What is the purpose of defined roles in small group communication?
What is the purpose of defined roles in small group communication?
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What is the outcome of pseudolistening?
What is the outcome of pseudolistening?
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What is the benefit of small group communication in terms of problem-solving?
What is the benefit of small group communication in terms of problem-solving?
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What is the primary goal of small group communication?
What is the primary goal of small group communication?
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What is the result of attending in the listening process?
What is the result of attending in the listening process?
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What is the role of norms in small group communication?
What is the role of norms in small group communication?
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What is the outcome of interpreting in the listening process?
What is the outcome of interpreting in the listening process?
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What is the primary characteristic of small groups?
What is the primary characteristic of small groups?
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What type of conflict arises from disagreements about the content and outcomes of the task?
What type of conflict arises from disagreements about the content and outcomes of the task?
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How can a supervisor effectively manage conflict in a small group?
How can a supervisor effectively manage conflict in a small group?
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What is the primary function of surveillance in mass media?
What is the primary function of surveillance in mass media?
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What is the primary goal of correlation in mass media?
What is the primary goal of correlation in mass media?
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What is the primary function of transmission in mass media?
What is the primary function of transmission in mass media?
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What is the primary function of economic service in mass media?
What is the primary function of economic service in mass media?
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What is the primary benefit of active listening in conflict resolution?
What is the primary benefit of active listening in conflict resolution?
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What is a major advantage of democratic leadership?
What is a major advantage of democratic leadership?
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Which stage of small group formation is characterized by conflicts and power struggles?
Which stage of small group formation is characterized by conflicts and power struggles?
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What is an example of a physical barrier to listening?
What is an example of a physical barrier to listening?
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Which leadership style is characterized by efficient decision-making?
Which leadership style is characterized by efficient decision-making?
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What is the final stage of small group formation?
What is the final stage of small group formation?
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What is an example of a semantic barrier to listening?
What is an example of a semantic barrier to listening?
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What is a potential disadvantage of autocratic leadership?
What is a potential disadvantage of autocratic leadership?
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What is an example of a personal barrier to listening?
What is an example of a personal barrier to listening?
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Study Notes
Intrapersonal Communication
- Definition: Intrapersonal communication is the process of communication within an individual, including self-talk, internal dialogue, and reflective thinking.
- Functions: Helps in clarifying thoughts, aids in decision making, and reflects on experiences and emotions.
- Five elements of intrapersonal processing: Decoding, Integration, Memory, Schemata, and Encoding.
Interpersonal Communication
- Definition: Interpersonal communication is the exchange of information between two or more people.
- Quantitative: Traditionally, interpersonal communication is seen as a dyadic interaction occurring between two individuals.
- Qualitative: Interpersonal communication involves personal and meaningful interactions where individuals treat each other as unique beings.
- Functions: Building and maintaining relationships, sharing information and ideas, resolving conflicts, providing social support, expressing emotions, and influencing others.
Self-Identity
- Definition: Self-Identity refers to how an individual perceives themselves and their role in society.
- Components of Self-Identity: Personal Identity (characteristics that make a person unique), Social Identity (group affiliations), and Interpreting (others' reactions to us).
- Self-Concept Formation: Developed through interpretations of others' reactions and impressions formed during interpersonal relationships and societal interactions.
Active Listening
- Definition: Active Listening is the process of receiving and attending to sounds from our environment to interpret and respond in a meaningful way.
- Steps of Active Listening: Paying Attention, Showing Understanding, Providing Feedback, Deferring Judgment, and Responding Appropriately.
- Listening Process: Receiving, Attending, Interpreting, Remembering, and Responding.
Small Group Communication
- Definition: Small Group Communication is interaction among a small number of people (5-7) who share a common goal.
- Importance: Facilitates collaboration, enhances problem-solving, and allows for a diversity of ideas.
- Defined Roles: Each member often has a specific role, such as leader, recorder, or timekeeper.
- Norms: Groups establish norms or informal rules that guide members' behavior and interaction.
- Procedures: Clear procedures for meetings, decision-making, and task completion ensure that the group functions smoothly.
Characteristics of Small Groups
- Task Achievement: Small groups often form to accomplish specific tasks or goals.
- Problem Solving: Groups collaborate to find solutions to complex issues.
- Socializing: Some groups focus on social interaction, providing support, friendship, or a sense of belonging.
- Team decision making: Groups make decisions together.
- Interconnectedness for tasks in teams: Members are interconnected for tasks.
- Team member dependency: Members rely on each other.
- Team conflict: Conflicts arise within teams.
- Multiplicity of team members (gender/disciplines/profession/ages/etc.): Teams consist of diverse members.
Conflict in Small Groups
- Types of Conflict: Task Conflict, Relationship Conflict, and Process Conflict.
- Managing Conflict as a Supervisor: Identify the source, practice active listening, mediate, set guidelines, and follow-up.
Functions of Mass Media (According to Lasswell and Wright, 1948 and 1960)
- Surveillance: Monitoring the environment and providing information about events and conditions in society.
- Correlation: Explaining and interpreting events and information.
- Transmission: Socializing individuals by communicating norms, values, and culture.
- Entertainment: Providing amusement and diversion.
- Economic Service: Advertising products and services, linking buyers and sellers.
Leadership Styles
- Autocratic Leadership: Leaders make decisions independently with little input from group members.
- Pros: Efficient and clear decision-making.
- Cons: Can lead to lower morale and less creativity.
The 5 Stages/Steps of Small Group Formation
- Forming: Group members get to know each other and establish initial roles and expectations.
- Storming: Conflicts arise as members assert their opinions and vie for positions.
- Norming: The group establishes norms and cohesion, finding ways to work together effectively.
- Performing: The group works efficiently towards achieving its goals.
- Adjourning: The group disbands after achieving its goals, and members reflect on their experiences.
Barriers to Listening
- Physical Barriers: External noise and environmental distractions that interfere with hearing.
- Physiological Barriers: Hearing impairments, fatigue, or other physical conditions that affect listening.
- Psychological Barriers: Prejudices, assumptions, and biases that influence how we interpret messages.
- Semantic Barriers: Misunderstandings due to language differences, jargon, or technical terms.
- Personal Barriers: Emotional states, such as stress, anger, or anxiety, that affect our ability to concentrate and listen effectively.
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Description
Test your knowledge of intrapersonal communication, including its definition, functions, and elements of intrapersonal processing. Learn about self-talk, internal dialogue, and reflective thinking.