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What is a characteristic of small groups that refers to the idea that team members are dependent on each other to accomplish a task?
What is a characteristic of small groups that refers to the idea that team members are dependent on each other to accomplish a task?
What type of conflict occurs when team members disagree about the content and outcomes of a task?
What type of conflict occurs when team members disagree about the content and outcomes of a task?
What is the first step in managing conflict as a supervisor?
What is the first step in managing conflict as a supervisor?
Which function of mass media involves providing information about events and conditions in society?
Which function of mass media involves providing information about events and conditions in society?
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What is the function of mass media that involves explaining and interpreting events and information?
What is the function of mass media that involves explaining and interpreting events and information?
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What is the primary goal of active listening in conflict resolution?
What is the primary goal of active listening in conflict resolution?
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Which of the following is NOT a characteristic of small groups?
Which of the following is NOT a characteristic of small groups?
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What is the function of mass media that involves socializing individuals by communicating norms, values, and culture from one generation to another?
What is the function of mass media that involves socializing individuals by communicating norms, values, and culture from one generation to another?
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What is one of the positive impacts of social media on society?
What is one of the positive impacts of social media on society?
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What is a type of leadership that involves minimal interference from the leader?
What is a type of leadership that involves minimal interference from the leader?
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What is a negative impact of social media on individuals?
What is a negative impact of social media on individuals?
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What should you do to protect yourself online?
What should you do to protect yourself online?
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What is a characteristic of democratic leadership?
What is a characteristic of democratic leadership?
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What is a consequence of laissez-faire leadership?
What is a consequence of laissez-faire leadership?
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Why is laissez-faire leadership particularly useful in crisis situations?
Why is laissez-faire leadership particularly useful in crisis situations?
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What should you do to avoid online problems?
What should you do to avoid online problems?
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What is the main purpose of active listening?
What is the main purpose of active listening?
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How do we develop our self-concept?
How do we develop our self-concept?
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What is the role of the generalized other in self-concept formation?
What is the role of the generalized other in self-concept formation?
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What is the first step in the active listening process?
What is the first step in the active listening process?
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What is the purpose of paraphrasing and summarizing in active listening?
What is the purpose of paraphrasing and summarizing in active listening?
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Why is deferring judgment important in active listening?
Why is deferring judgment important in active listening?
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What is the first step in the listening process?
What is the first step in the listening process?
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What is the primary goal of small group communication?
What is the primary goal of small group communication?
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What is the term for pretending to listen but not making sense of or remembering what the speaker said?
What is the term for pretending to listen but not making sense of or remembering what the speaker said?
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What is the role of norms in small group communication?
What is the role of norms in small group communication?
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What is the purpose of defined roles in small group communication?
What is the purpose of defined roles in small group communication?
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What is the role of social identities in shaping communication patterns?
What is the role of social identities in shaping communication patterns?
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What is the comprehensive view one holds about themselves?
What is the comprehensive view one holds about themselves?
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What is the stage of the listening process where sound waves enter the ears and go into the brain?
What is the stage of the listening process where sound waves enter the ears and go into the brain?
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What is the advantage of small group communication in problem-solving?
What is the advantage of small group communication in problem-solving?
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How do cultural and societal influences contribute to identity formation?
How do cultural and societal influences contribute to identity formation?
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What is the final stage of the listening process?
What is the final stage of the listening process?
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What is the role of feedback from others in shaping our self-concept?
What is the role of feedback from others in shaping our self-concept?
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What is the significance of personal experiences in shaping our self-concept?
What is the significance of personal experiences in shaping our self-concept?
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What is the role of reflection and self-assessment in shaping our self-concept?
What is the role of reflection and self-assessment in shaping our self-concept?
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What is the significance of class identity in shaping communication patterns?
What is the significance of class identity in shaping communication patterns?
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How do early human interactions shape our identity?
How do early human interactions shape our identity?
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Study Notes
Identity and Self-Concept
- Role Identity: Refers to the various roles one plays in different contexts, such as student, parent, or employee.
- Identity: Encompasses self-concept and roles, significantly impacting how individuals communicate and interpret interactions.
- Cultural Identity: Includes norms, values, and practices within specific social groups, influencing communication styles and expectations.
- Gender Identity: Reflects societal roles and expectations associated with masculinity and femininity, impacting communication dynamics and styles.
- Class Identity: Rooted in socioeconomic status and cultural capital, contributing to variations in communication approaches.
Development of Self-Concept and Identity
- Social Interactions: Feedback from others helps shape our views of ourselves.
- Cultural and Societal Influences: Norms, values, and roles within a society contribute to identity formation.
- Personal Experiences: Successes, failures, and significant life events impact self-perception.
- Reflection and Self-Assessment: Continuous evaluation and comparison of oneself to personal standards and others.
Active Listening
- Active Listening: The process of receiving and attending to sounds from our environment to interpret them and respond in a meaningful way.
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Steps of Active Listening:
- Paying Attention: Focus on the speaker without distractions.
- Showing Understanding: Use non-verbal cues such as nodding and maintaining eye contact.
- Providing Feedback: Paraphrase and summarize what the speaker has said.
- Deferring Judgment: Avoid interrupting or forming opinions before the speaker finishes.
- Responding Appropriately: Offer thoughtful and relevant responses or questions.
Small Group Communication
- Small Group Communication: Interaction among a small number of people (5-7) who share a common goal.
- Importance: Facilitates collaboration, enhances problem-solving, and allows for a diversity of ideas.
- Defined Roles: Each member often has a specific role, such as leader, recorder, or timekeeper, which helps in organizing the group's activities and responsibilities.
- Norms: Groups establish norms or informal rules that guide members' behavior and interaction.
- Procedures: Clear procedures for meetings, decision-making, and task completion ensure that the group functions smoothly.
Characteristics of Small Groups
- Task Achievement: Small groups often form to accomplish specific tasks or goals.
- Problem Solving: Groups collaborate to find solutions to complex issues.
- Socializing: Some groups focus on social interaction, providing support, friendship, or a sense of belonging.
- Team Decision Making: Groups make decisions together.
- Interconnectedness: Group members are interconnected and dependent on each other.
- Team Conflict: Conflicts arise among group members.
Conflict in Small Groups
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Types of Conflict:
- Task Conflict: Disagreements about the content and outcomes of the task.
- Relationship Conflict: Personal incompatibilities among group members.
- Process Conflict: Disagreements about how to accomplish tasks.
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Managing Conflict as a Supervisor:
- Identify the Source: Understand the root cause of the conflict.
- Active Listening: Hear all perspectives without bias.
- Mediation: Facilitate a discussion to resolve the conflict.
- Set Guidelines: Establish clear rules for conflict resolution.
- Follow-Up: Ensure the conflict is resolved and maintain open communication.
Functions of Mass Media
- Surveillance: Monitoring the environment and providing information about events and conditions in society.
- Correlation: Explaining and interpreting events and information, helping individuals understand their environment.
- Transmission: Socializing individuals by communicating norms, values, and culture from one generation to another.
- Entertainment: Providing amusement and diversion, helping people relax and escape from everyday life.
- Economic Service: Advertising products and services, linking buyers and sellers.
Impact of Social Media
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Positive Impacts:
- Connectivity: Enhances communication and connection among people worldwide.
- Information Access: Provides a platform for disseminating information quickly and widely.
- Self-Expression: Allows individuals to express their thoughts and creativity.
- Advocacy and Activism: Facilitates social movements and awareness campaigns.
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Negative Impacts:
- Misinformation: Spread of false information and fake news.
- Cyberbullying: Online harassment and bullying.
- Privacy Issues: Concerns about data security and personal privacy.
- Mental Health: Potential negative effects on self-esteem and mental health.
Protecting Yourself Online
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Scenario Advice:
- Strengthen Privacy Settings: Adjust privacy settings on social media to control who can view and interact with her content.
- Use Strong Passwords: Create unique, complex passwords for online accounts and change them regularly.
- Be Cautious of Sharing: Avoid posting sensitive personal information online.
- Recognize Phishing Scams: Be wary of suspicious emails and messages that ask for personal information.
- Monitor Online Presence: Regularly check accounts for unauthorized activities and use tools to track mentions and posts about her.
Types of Leadership
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Laissez-Faire Leadership: Minimal interference from the leader, allowing group members to make decisions.
- Pros: Encourages autonomy and creativity.
- Cons: Can lead to lack of direction and inefficiency.
- Democratic Leadership: Leaders involve group members in decision-making.
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Description
Explore how roles, self-concept, and social identities affect communication patterns and interactions. Delve into cultural identity and its impact on communication.
