Communication Skills Quiz

Questions and Answers

How many distinct types of verbal communication are typically recognized in academic discussions?

Four

Three (correct)

Six

Five

Which of the following is a common body language mistake to avoid?

Crossing arms defensively (correct)

Maintaining direct eye contact

Nodding to indicate understanding

Using open body posture

In distinguishing between verbal and non-verbal communication, which statement is accurate?

Verbal communication does not include tone of voice.

Non-verbal communication encompasses gestures and facial expressions. (correct)

Verbal communication relies solely on written cues.

Non-verbal communication is less impactful than verbal communication.

What should be included in effective body language during conversations?

<p>Leaning slightly forward</p> Signup and view all the answers

What is an important aspect to consider when comparing verbal and non-verbal communication?

<p>Non-verbal communication can alter the meaning of spoken words.</p> Signup and view all the answers

Study Notes

Types of Verbal Communication

Oral Communication: Involves spoken language through face-to-face conversations, meetings, or phone calls.
Written Communication: Encompasses emails, reports, letters, and texts, allowing for permanent documentation.
Visual Communication: Utilizes visual aids like presentations, charts, and images to enhance understanding alongside spoken or written words.

Do's and Don'ts for Body Language

Do maintain eye contact: Builds trust and shows engagement in a conversation.
Do use open gestures: Open arms and hands convey confidence and openness.
Do mirror the other person's body language: Subtly imitating their posture can create rapport.
Don't cross your arms: This can signal defensiveness or resistance.
Don't fidget or constantly look away: These actions can undermine your credibility and interest.
Don't block your face with objects: Hiding your facial expressions can hinder communication effectiveness.

Distinction Between Verbal and Non-Verbal Communication

Verbal Communication: Involves the use of spoken and written language, focusing on words and coherent sentences for conveying messages.
Non-Verbal Communication: Includes body language, facial expressions, gestures, tone of voice, and physical distance, which can express emotions and attitudes without words.

Description

Test your knowledge on various types of verbal communication, understand the do's and don'ts of body language, and distinguish between verbal and non-verbal communication. This quiz will enhance your comprehension of effective communication techniques.