Communication Skills Quiz
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Questions and Answers

How many distinct types of verbal communication are typically recognized in academic discussions?

  • Four
  • Three (correct)
  • Six
  • Five
  • Which of the following is a common body language mistake to avoid?

  • Crossing arms defensively (correct)
  • Maintaining direct eye contact
  • Nodding to indicate understanding
  • Using open body posture
  • In distinguishing between verbal and non-verbal communication, which statement is accurate?

  • Verbal communication does not include tone of voice.
  • Non-verbal communication encompasses gestures and facial expressions. (correct)
  • Verbal communication relies solely on written cues.
  • Non-verbal communication is less impactful than verbal communication.
  • What should be included in effective body language during conversations?

    <p>Leaning slightly forward</p> Signup and view all the answers

    What is an important aspect to consider when comparing verbal and non-verbal communication?

    <p>Non-verbal communication can alter the meaning of spoken words.</p> Signup and view all the answers

    Study Notes

    Types of Verbal Communication

    • Oral Communication: Involves spoken language through face-to-face conversations, meetings, or phone calls.
    • Written Communication: Encompasses emails, reports, letters, and texts, allowing for permanent documentation.
    • Visual Communication: Utilizes visual aids like presentations, charts, and images to enhance understanding alongside spoken or written words.

    Do's and Don'ts for Body Language

    • Do maintain eye contact: Builds trust and shows engagement in a conversation.
    • Do use open gestures: Open arms and hands convey confidence and openness.
    • Do mirror the other person's body language: Subtly imitating their posture can create rapport.
    • Don't cross your arms: This can signal defensiveness or resistance.
    • Don't fidget or constantly look away: These actions can undermine your credibility and interest.
    • Don't block your face with objects: Hiding your facial expressions can hinder communication effectiveness.

    Distinction Between Verbal and Non-Verbal Communication

    • Verbal Communication: Involves the use of spoken and written language, focusing on words and coherent sentences for conveying messages.
    • Non-Verbal Communication: Includes body language, facial expressions, gestures, tone of voice, and physical distance, which can express emotions and attitudes without words.

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    Description

    Test your knowledge on various types of verbal communication, understand the do's and don'ts of body language, and distinguish between verbal and non-verbal communication. This quiz will enhance your comprehension of effective communication techniques.

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