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Questions and Answers
How many distinct types of verbal communication are typically recognized in academic discussions?
How many distinct types of verbal communication are typically recognized in academic discussions?
- Four
- Three (correct)
- Six
- Five
Which of the following is a common body language mistake to avoid?
Which of the following is a common body language mistake to avoid?
- Crossing arms defensively (correct)
- Maintaining direct eye contact
- Nodding to indicate understanding
- Using open body posture
In distinguishing between verbal and non-verbal communication, which statement is accurate?
In distinguishing between verbal and non-verbal communication, which statement is accurate?
- Verbal communication does not include tone of voice.
- Non-verbal communication encompasses gestures and facial expressions. (correct)
- Verbal communication relies solely on written cues.
- Non-verbal communication is less impactful than verbal communication.
What should be included in effective body language during conversations?
What should be included in effective body language during conversations?
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What is an important aspect to consider when comparing verbal and non-verbal communication?
What is an important aspect to consider when comparing verbal and non-verbal communication?
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Study Notes
Types of Verbal Communication
- Oral Communication: Involves spoken language through face-to-face conversations, meetings, or phone calls.
- Written Communication: Encompasses emails, reports, letters, and texts, allowing for permanent documentation.
- Visual Communication: Utilizes visual aids like presentations, charts, and images to enhance understanding alongside spoken or written words.
Do's and Don'ts for Body Language
- Do maintain eye contact: Builds trust and shows engagement in a conversation.
- Do use open gestures: Open arms and hands convey confidence and openness.
- Do mirror the other person's body language: Subtly imitating their posture can create rapport.
- Don't cross your arms: This can signal defensiveness or resistance.
- Don't fidget or constantly look away: These actions can undermine your credibility and interest.
- Don't block your face with objects: Hiding your facial expressions can hinder communication effectiveness.
Distinction Between Verbal and Non-Verbal Communication
- Verbal Communication: Involves the use of spoken and written language, focusing on words and coherent sentences for conveying messages.
- Non-Verbal Communication: Includes body language, facial expressions, gestures, tone of voice, and physical distance, which can express emotions and attitudes without words.
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