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Communication Skills Quiz

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Questions and Answers

What is communication?

Only about speaking and writing

A one-way process of sending information

An act of sharing information, ideas, or messages between individuals or groups (correct)

Limited to technology-based channels

Why is effective communication essential?

It limits conflicts and misunderstandings

It helps people avoid collaborating with others

It is necessary for expressing oneself and working towards common goals (correct)

It is not important for building relationships

What are good communication skills?

Comprehending messages inaccurately

Listening actively, speaking clearly, and adapting communication style (correct)

Having a closed communication style

Speaking only when necessary

What does effective communication help people do?

Make decisions and resolve conflicts Signup and view all the answers

Which communication channel is useful for recording what has been said, for example by taking minutes in a meeting?

Written letters Signup and view all the answers

Which communication channel involves the use of social media platforms like Facebook and Twitter?

The Internet Signup and view all the answers

Which communication channel is most suitable for immediate one-on-one interaction?

Text messages Signup and view all the answers

Which communication channel is commonly used for broadcasting information to a wide audience?

Radio and TV Signup and view all the answers

What does effective communicators do to ensure their messages fit both the channel and the intended audience?

Use appropriate language and convey the information simply and clearly Signup and view all the answers

In what form should complex data be best communicated?

Graph, chart or other visualization Signup and view all the answers

What is a vital skill in effective communication?

Successful encoding of messages for the audience and channel Signup and view all the answers

What do effective communicators anticipate and eliminate?

Likely causes of confusion and misunderstanding Signup and view all the answers