12 Questions
What is communication?
An act of sharing information, ideas, or messages between individuals or groups
Why is effective communication essential?
It is necessary for expressing oneself and working towards common goals
What are good communication skills?
Listening actively, speaking clearly, and adapting communication style
What does effective communication help people do?
Make decisions and resolve conflicts
Which communication channel is useful for recording what has been said, for example by taking minutes in a meeting?
Written letters
Which communication channel involves the use of social media platforms like Facebook and Twitter?
The Internet
Which communication channel is most suitable for immediate one-on-one interaction?
Text messages
Which communication channel is commonly used for broadcasting information to a wide audience?
Radio and TV
What does effective communicators do to ensure their messages fit both the channel and the intended audience?
Use appropriate language and convey the information simply and clearly
In what form should complex data be best communicated?
Graph, chart or other visualization
What is a vital skill in effective communication?
Successful encoding of messages for the audience and channel
What do effective communicators anticipate and eliminate?
Likely causes of confusion and misunderstanding
Test your knowledge of effective communication with this quiz. Explore the various channels and aspects of communication that are essential for building relationships, resolving conflicts, and working towards common goals.
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