Communication Skills Quiz
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Questions and Answers

What is communication?

  • Only about speaking and writing
  • A one-way process of sending information
  • An act of sharing information, ideas, or messages between individuals or groups (correct)
  • Limited to technology-based channels

Why is effective communication essential?

  • It limits conflicts and misunderstandings
  • It helps people avoid collaborating with others
  • It is necessary for expressing oneself and working towards common goals (correct)
  • It is not important for building relationships

What are good communication skills?

  • Comprehending messages inaccurately
  • Listening actively, speaking clearly, and adapting communication style (correct)
  • Having a closed communication style
  • Speaking only when necessary

What does effective communication help people do?

<p>Make decisions and resolve conflicts (B)</p> Signup and view all the answers

Which communication channel is useful for recording what has been said, for example by taking minutes in a meeting?

<p>Written letters (D)</p> Signup and view all the answers

Which communication channel involves the use of social media platforms like Facebook and Twitter?

<p>The Internet (A)</p> Signup and view all the answers

Which communication channel is most suitable for immediate one-on-one interaction?

<p>Text messages (C)</p> Signup and view all the answers

Which communication channel is commonly used for broadcasting information to a wide audience?

<p>Radio and TV (C)</p> Signup and view all the answers

What does effective communicators do to ensure their messages fit both the channel and the intended audience?

<p>Use appropriate language and convey the information simply and clearly (C)</p> Signup and view all the answers

In what form should complex data be best communicated?

<p>Graph, chart or other visualization (B)</p> Signup and view all the answers

What is a vital skill in effective communication?

<p>Successful encoding of messages for the audience and channel (D)</p> Signup and view all the answers

What do effective communicators anticipate and eliminate?

<p>Likely causes of confusion and misunderstanding (C)</p> Signup and view all the answers

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