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Which type of communication is based on the direction of flow?
Downward Communication
What is the mode of expression in non-verbal communication?
Gestures
Which type of communication is characterized by unofficial interactions?
Informal Communication
What is the flow of information in upward communication?
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Which type of communication involves the use of spoken words?
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Study Notes
Types of Communication
- Vertical communication is based on the direction of flow.
Modes of Expression
- Non-verbal communication involves facial expressions, body language, and gestures as the mode of expression.
Informal Communication
- Grapevine communication is characterized by unofficial interactions, informal conversations, and unstructured relationships.
Upward Communication
- In upward communication, the flow of information is from subordinates to superiors.
Verbal Communication
- Verbal communication involves the use of spoken words, either face-to-face or through technology.
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