Communication Skills Quiz: Asking and Giving Info
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Questions and Answers

What is a suitable phrase to ask for information about the location of an item?

  • Is this the right place for my item?
  • Could you please tell me where I can find the item? (correct)
  • Could you help me with my search?
  • Could you please show me the item?

Which option correctly indicates an obligation related to signing a document?

  • You might want to sign the document later.
  • You may sign the document if you want to.
  • You should consider signing the document when ready.
  • You have to sign the document to proceed. (correct)

Which phrase correctly communicates that a person is not allowed to perform a certain action?

  • You are encouraged to handle the items.
  • You mustn’t take anything out/touch anything. (correct)
  • You might want to avoid touching anything.
  • You can touch things if necessary.

What is the most appropriate response when someone asks if they can photocopy a document?

<p>Is it all right if I photocopy this document? (C)</p> Signup and view all the answers

What phrase best describes a direction to follow in a store?

<p>Walk down aisle 3 and turn right. (B)</p> Signup and view all the answers

Flashcards

Asking for Information

Requesting details about a location or object. Often includes phrases like 'Where is the...' or 'Could you tell me where I can find...'.

Giving Instructions

Providing directions or steps to follow. Can involve using words like 'Go to...' or 'Walk down...' to guide someone.

Asking Permission

Seeking approval for an action. Uses phrases like 'Can I...?' or 'Is it alright if I...?'

Obligation

A necessary or expected action. Uses phrases like 'You have to...' or 'You need to...'.

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Prohibition

A restriction or forbidden action. Uses phrases like 'You mustn’t...' or 'You are not allowed to...'.

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Study Notes

Asking for and Giving Information/Instructions

  • Asking for location: Use phrases like "Could you please tell me where I can...?" or "Where is the...?"
  • Giving directions: Provide clear directions, e.g., "Go to aisle 5 and..." or "Walk down aisle 3 and turn right..."
  • Clarifying needs: Use phrases like "What exactly are you looking for?", or "Information/data... / it’s a project that I need..."

Asking Permission

  • Requesting permission: Use phrases like "Can I photocopy...?" or "Am I allowed to...?" or "Is it all right if I...?"

Obligation/Ability/Prohibition

  • Obligation: Use phrases like "You have to/need to sign..."
  • Prohibition: Use phrases like "You mustn’t take anything out/touch anything..." or "You are not allowed to..."

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Description

Test your understanding of effective communication skills related to asking for information, giving directions, and requesting permission. This quiz covers essential phrases and language structures to enhance your conversational abilities in various scenarios. Perfect for learners looking to improve their English language proficiency.

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