Communication Skills Quiz

Empathy is feeling happy for someone else's success, while sympathy is feeling sorry for their failure.

Empathy is feeling pity for someone else's misfortune, while sympathy is understanding and sharing their feelings.

Empathy is feeling sorry for someone else's failure, while sympathy is feeling happy for their success.

Empathy is understanding and sharing someone else's feelings, while sympathy is feeling pity for their misfortune. (correct)

Conflict resolution, decision making, creativity

Rapport building, questioning, sensitivity (correct)

Critical thinking, self-awareness, problem solving

Self-esteem, self-regulation, self-appraisal

Self formation is the process of understanding and appreciating your own strengths and weaknesses, and it can be improved by identifying your strengths, developing a positive attitude, and learning to praise yourself. (correct)

Self formation is the process of identifying your weaknesses, and it can be improved by developing a positive attitude, learning to praise yourself, and forming a new identity.

Self formation is the process of developing a positive attitude, and it can be improved by identifying your strengths, learning to praise yourself, and developing a new identity.

Self formation is the process of forming a new identity, and it can be improved by learning to praise yourself.