Communication Skills Quiz

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Questions and Answers

What is the main purpose of communication?

  • To ensure the receiver understands the message as intended by the sender (correct)
  • To dominate conversations and control the flow of information
  • To impress others with vocabulary and language skills
  • To convey ideas and thoughts without concern for understanding

What percentage of diagnosis is attributed to history taking?

  • 40% to 60%
  • 60% to 80% (correct)
  • 30% to 50%
  • 80% to 100%

What is another term for 'communication'?

  • Social etiquette
  • People skills (correct)
  • Technical expertise
  • Professional competence

What percentage of patients deviate from doctors' advice or do not follow it at all due to poor communication?

<p>More than 50% (B)</p> Signup and view all the answers

What leads to patient dissatisfaction according to the text?

<p>Doctors interrupting patients early and patients not understanding the doctor (D)</p> Signup and view all the answers

Good communication provides information to the patient more than 50% of the time.

<p>True (A)</p> Signup and view all the answers

Poor quality of communication leads to patient dissatisfaction because doctors interrupt patients very early.

<p>True (A)</p> Signup and view all the answers

Communication is responsible for 60% to 80% of diagnosis.

<p>True (A)</p> Signup and view all the answers

The term 'communication' is derived from a Latin term 'communicare'.

<p>True (A)</p> Signup and view all the answers

Communication is ranked in a global survey as the least important requirement for successful job performance.

<p>False (B)</p> Signup and view all the answers

Flashcards

Main purpose of communication?

To ensure the receiver understands the message as intended by the sender.

Diagnosis from history taking?

60% to 80% of diagnosis is attributed to history taking.

Alternative term for 'communication'?

Another term for communication is people skills.

Patients following advice, impact of communication?

More than 50% of patients deviate from doctors' advice or do not follow it at all due to poor communication.

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Causes of patient dissatisfaction?

Doctors interrupting patients early and patients not understanding the doctor leads to patient dissatisfaction.

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Poor communication quality, patient dissatisfaction?

Doctors interrupting patients very early and patients not understanding the doctor leads to patient dissatisfaction.

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Origin of 'communication'?

The term 'communication' is derived from a Latin term 'communicare'.

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