Communication Skills Quiz

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Questions and Answers

What is the basic aim of communication?

To confuse and mislead the recipients
To dominate the conversation and impose ideas
To persuade and manipulate the audience
To share, listen, and understand the message being exchanged (correct)

What does the word 'communication' mean?

To withhold information
To share (correct)
To deceive others
To monopolize knowledge

What is business communication primarily aimed at achieving?

Hindering organizational progress
Creating confusion and misinterpretation
Accomplishing organizational goals and mutual understanding of the commercial benefit of the organization (correct)
Promoting individual agendas within the organization

What does communication involve transferring, sharing, exchanging, or transmitting?

Ideas, facts, feelings, data, information, and experience (C) Signup and view all the answers

What is the process of communication in its simplest form?

Transferring of information from one person to the other (B) Signup and view all the answers

What is the primary aim of communication?

To share, listen, and understand the message being exchanged (C) Signup and view all the answers

What does the word 'communication' mean?

To share, exchange, or transmit ideas, facts, feelings, data, and information (C) Signup and view all the answers

What is business communication primarily focused on achieving?

Accomplishing organizational goals and mutual understanding of commercial benefit (A) Signup and view all the answers

What does intra-departmental communication refer to?

Communication within an organization between different departments (D) Signup and view all the answers

What does the process of communication involve?

Transferring, sharing, exchanging, or transmitting information and experience (A) Signup and view all the answers

Flashcards

Basic aim of communication?

To share, listen, and understand the message being exchanged.

Meaning of 'communication'?

The act of sharing ideas, facts, feelings, data, information, and experience between people.

Aim of business communication?

Achieving organizational goals and mutual understanding of the commercial benefit of the organization.

What is exchanged in communication?

Ideas, facts, feelings, data, information, and experience.

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Simple communication process?

Transferring of information from one person to another.

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Intra-departmental communication?

Communication within an organization between different departments.

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Study Notes

Basic Concepts of Communication

The primary aim of communication is to convey information effectively between individuals or groups.
Communication is derived from the Latin word "communicare," meaning to share or make common.
It encompasses the sharing of ideas, thoughts, and information across various platforms and mediums.

Objectives of Business Communication

Business communication is primarily aimed at achieving organizational goals, enhancing collaboration, and fostering relationships.
It focuses on conveying critical business information, such as reports, proposals, and strategy discussions.

Elements of Communication

Communication involves transferring, sharing, exchanging, or transmitting information, ensuring understanding between parties.
In its simplest form, the communication process consists of a sender, a message, a medium, and a receiver.

Specific Types of Communication

Intra-departmental communication refers to the exchange of information and ideas within a specific department in an organization.
This type of communication is crucial for aligning team efforts and promoting efficient workflow.