Podcast
Questions and Answers
Officers may have to prepare written communication including: reports, press releases, ____, memos, emails, meeting ____, minutes, personnel _____, policies and procedures
Officers may have to prepare written communication including: reports, press releases, ____, memos, emails, meeting ____, minutes, personnel _____, policies and procedures
Letters agenda’s evaluations
The ____ and ____ of the document gives the reader an impression of the ability and credibility of the company officer and the organization
The ____ and ____ of the document gives the reader an impression of the ability and credibility of the company officer and the organization
Appearance quality
Documents are written to ____, persuade, inform or ____
Documents are written to ____, persuade, inform or ____
Educate enlighten
The first step in writing any document is to determine its _____, scope and ____
The first step in writing any document is to determine its _____, scope and ____
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The scope of the document refers to its ( or thesis statement) and how broad or narrow the coverage of it is.
The scope of the document refers to its ( or thesis statement) and how broad or narrow the coverage of it is.
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A lengthy or highly technical document may require an ___. An outline for a written document may follow the same three part format as one for a speech: an ____, body, ____
A lengthy or highly technical document may require an ___. An outline for a written document may follow the same three part format as one for a speech: an ____, body, ____
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Outlining the document helps the writer establish ___ flow of the material, placing the _____ points at the beginning and then supporting each point with addition data.
Outlining the document helps the writer establish ___ flow of the material, placing the _____ points at the beginning and then supporting each point with addition data.
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Common technical writing practices require that outline be balanced with a minimum of ___ points under each heading. If there is only one, it becomes part of the ____ and is not included as a separate entry.
Common technical writing practices require that outline be balanced with a minimum of ___ points under each heading. If there is only one, it becomes part of the ____ and is not included as a separate entry.
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Headings should be expressed in ____ form. Nouns need to be made ____ to nouns, verbs with verb forms and so on. Logical and clear writing should not be sacrificed simply to maintain _____
Headings should be expressed in ____ form. Nouns need to be made ____ to nouns, verbs with verb forms and so on. Logical and clear writing should not be sacrificed simply to maintain _____
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Each paragraph needs to contain a ____ sentence that announces and controls the content of the paragraph. The ___ sentence may occur at the beginning, in the ____ or at the end
Each paragraph needs to contain a ____ sentence that announces and controls the content of the paragraph. The ___ sentence may occur at the beginning, in the ____ or at the end
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The number of paragraphs depends on the number of ____ in the outline. The average paragraph is ___ to ___ words long, equating to a topic sentence and __ or __ supporting sentences
The number of paragraphs depends on the number of ____ in the outline. The average paragraph is ___ to ___ words long, equating to a topic sentence and __ or __ supporting sentences
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Examples of transitions used at the start of a paragraph can be divided into __ main categories: showing contrast or ____, indicating continuity, showing ___ and ___, indicating exemplification
Examples of transitions used at the start of a paragraph can be divided into __ main categories: showing contrast or ____, indicating continuity, showing ___ and ___, indicating exemplification
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Translations may be used at the end of a paragraph for ____, conclusion and/or ____
Translations may be used at the end of a paragraph for ____, conclusion and/or ____
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Text development: be clear and concise, write in a ____ tone, avoid long sentences and numerous commas, use in ____ voice, use parallel structure, always proofread, have someone else proofread, use bullets, numbers or other indicators for ___ points, use _____ for addition info
Text development: be clear and concise, write in a ____ tone, avoid long sentences and numerous commas, use in ____ voice, use parallel structure, always proofread, have someone else proofread, use bullets, numbers or other indicators for ___ points, use _____ for addition info
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Agendas and ____ of meetings use _____ format to either schedule or report the results of a meeting
Agendas and ____ of meetings use _____ format to either schedule or report the results of a meeting
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If the AHJ doesn’t have a formal style for these documents (policies, procedures, RFPs or bid specs), model forms may be found in _____ writing manuals, accessed on the internet or acquired from other organizations. Manufacturers usually supply formats for model ___ specs
If the AHJ doesn’t have a formal style for these documents (policies, procedures, RFPs or bid specs), model forms may be found in _____ writing manuals, accessed on the internet or acquired from other organizations. Manufacturers usually supply formats for model ___ specs
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Some ____ societies may require locales to maintain the log
Some ____ societies may require locales to maintain the log
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Memos are a ___ and ___ way of transmitting a message within an organization. Memos are valuable because they commit the writer to a certain course of action and provide a ___ of communication and evidence of action on a specific topic
Memos are a ___ and ___ way of transmitting a message within an organization. Memos are valuable because they commit the writer to a certain course of action and provide a ___ of communication and evidence of action on a specific topic
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A memo may have several purposes: requesting info, providing a ____ report, issuing a ____ warning, and notifying personnel about a meeting. It should be short and to the point.
A memo may have several purposes: requesting info, providing a ____ report, issuing a ____ warning, and notifying personnel about a meeting. It should be short and to the point.
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The majority of memos are written to provide the following 6 types of info: who, ___ when, ___ why ___
The majority of memos are written to provide the following 6 types of info: who, ___ when, ___ why ___
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Emails are used for ___ and ___ communication.
Emails are used for ___ and ___ communication.
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Company officers must remember to stay within the organizations ____ of ____ when sending electronic communications
Company officers must remember to stay within the organizations ____ of ____ when sending electronic communications
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Organizations may have an email policy that includes proper email etiquette, enforcement,____ and monitoring elements. Important reasons to have these policies are _____, efficiency and ___ protecting
Organizations may have an email policy that includes proper email etiquette, enforcement,____ and monitoring elements. Important reasons to have these policies are _____, efficiency and ___ protecting
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Letters are official documents that should be ____ and flawless and require the same attention given to a ____ or ____ summary
Letters are official documents that should be ____ and flawless and require the same attention given to a ____ or ____ summary
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The physical arrangement of the letter depends on the organizations _____ format and it’s policies or procedures
The physical arrangement of the letter depends on the organizations _____ format and it’s policies or procedures
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The accepted format for most ____ letters consist of the heading, ___, body, _____
The accepted format for most ____ letters consist of the heading, ___, body, _____
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Follow these guidelines when composing a letter: consider the ___ of the letter, be ____ in the message, make the letter ____ centered, express praise easily and always say please and thank you, personalize the letter when possible
Follow these guidelines when composing a letter: consider the ___ of the letter, be ____ in the message, make the letter ____ centered, express praise easily and always say please and thank you, personalize the letter when possible
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Form based reports include: incident reports, fire investigation reports, internal or ____ inspection reports, injury reports, ____ reports, ____ reports
Form based reports include: incident reports, fire investigation reports, internal or ____ inspection reports, injury reports, ____ reports, ____ reports
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The following characteristics describe a carefully completed form: legible, ____, complete, ____
The following characteristics describe a carefully completed form: legible, ____, complete, ____
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