Communication Skills DBM 112
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Questions and Answers

What is one of the main focuses of the syllabus presented by Dr. Vineeta Chauhan?

  • Marketing tactics
  • Entrepreneurship strategies
  • Research methodologies
  • Communication skills (correct)

    • Which element is essential in the concept of effective communication discussed in the syllabus?

  • Formal writing styles
  • Advanced negotiation techniques
  • Understanding the audience (correct)
  • Theoretical frameworks

    • Who is the presenter of the communication skills course outlined in the syllabus?

  • Dr. John Smith
  • Mr. Robert Brown
  • Dr. Vineeta Chauhan (correct)
  • Professor Amy Lee

    • What could be a likely benefit of enhancing communication skills as indicated in the syllabus?

    <p>Better interpersonal relationships (D)</p> Signup and view all the answers

    Which topic is least likely to be covered in a course focused on communication skills?

    <p>Investment strategies (B)</p> Signup and view all the answers

    What does the concept of noise help achieve in the Shannon-Weaver Model?

    <p>It improves the effectiveness of communication by addressing issues. (A)</p> Signup and view all the answers

    Which of the following is considered a disadvantage of Barnlund’s Transactional Model?

    <p>It requires both parties to share similar code books. (D)</p> Signup and view all the answers

    Which element is a key advantage of Barlund’s Transactional Model?

    <p>It shows simultaneous message sending and feedback. (A)</p> Signup and view all the answers

    What aspect differentiates the Shannon-Weaver Model from Barnlund’s Transactional Model?

    <p>Shannon-Weaver includes noise as an integral concept. (B)</p> Signup and view all the answers

    Which statement best reflects a critical perspective on Barnlund's model?

    <p>It is seen as highly complex and systematic. (D)</p> Signup and view all the answers

    What is one of the advantages of the Shannon-Weaver Model?

    <p>It quantifies communication processes. (D)</p> Signup and view all the answers

    What must both the sender and receiver share in the context of Barnlund’s Transactional Model?

    <p>Similar understandings of coding systems. (D)</p> Signup and view all the answers

    What role does noise play in the communication process?

    <p>It can distort the message and affect interpretation. (B)</p> Signup and view all the answers

    Which of the following is a disadvantage of Schramm's model of communication?

    <p>It simplifies the communication process too much. (C)</p> Signup and view all the answers

    What is one advantage of using communication models in practice?

    <p>They facilitate a clear understanding of the communication process. (C)</p> Signup and view all the answers

    Which statement best describes part of the Shannon-Weaver Model?

    <p>It outlines a linear and unidirectional communication flow. (A)</p> Signup and view all the answers

    Barlund’s transactional model of communication differs from traditional models because it emphasizes what key aspect?

    <p>The simultaneous nature of communication between parties. (B)</p> Signup and view all the answers

    What is the primary role of noise in the communication process?

    <p>Disrupting the communication process (C)</p> Signup and view all the answers

    Which of the following is a disadvantage of the linear communication model?

    <p>Lacks mechanisms to assess communication effectiveness (D)</p> Signup and view all the answers

    What advantage does the transactional communication model offer over the linear model?

    <p>It provides feedback through simultaneous interaction. (D)</p> Signup and view all the answers

    Which feature is specifically associated with the Shannon-Weaver model?

    <p>Focus on the noise in the communication channel (D)</p> Signup and view all the answers

    What is a key limitation of Barlund's transactional model?

    <p>Inherent delays in feedback due to communication roles (B)</p> Signup and view all the answers

    Which model of communication is characterized by the concept of 'field of experience'?

    <p>Schramm’s Model (D)</p> Signup and view all the answers

    What is a common misconception about linear communication models?

    <p>They allow instant feedback between parties. (D)</p> Signup and view all the answers

    In which communication model do senders and receivers have defined roles and do not interchange them?

    <p>Linear Communication Model (A)</p> Signup and view all the answers

    Which model is best suited for interpersonal communication and provides simultaneous feedback?

    <p>Interactive Model (B)</p> Signup and view all the answers

    What limits the function of feedback in the interactive model?

    <p>Extended delays in response due to turn-taking. (C)</p> Signup and view all the answers

    Flashcards

    Communication Skills

    Abilities to share ideas, thoughts, and feelings effectively.

    Effective Communication

    Successfully conveying a message in a way that is understood and appreciated.

    Dr. Vineeta Chauhan

    A presenter of the workshop on communication skills.

    Workshop Topic

    Magic of Effective Communication

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    Target Audience

    The people to whom a message is directed or intended to be communicated to.

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    Transactional Model

    A communication model where sending and receiving messages happen simultaneously. It emphasizes a two-way dynamic exchange.

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    Barlund's Model

    A specific transactional model created by Dean Barnlund, focusing on shared experience and the presence of noise in communication.

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    Code Book

    A set of shared understanding, meaning, and knowledge within a communication context.

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    Noise in Communication

    Anything that interferes with the clear transmission or reception of messages.

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    Shannon-Weaver Model

    A model that introduced the concept of 'noise' and presented communication as a linear, step-by-step process.

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    Quantifiable Communication

    Communication that can be measured and analyzed in terms of its effectiveness, for example, using metrics or data.

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    Two-way Process

    Communication involving both a sender and a receiver, with feedback and interaction between them.

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    Linear Communication

    A one-way communication model where a sender transmits a message to a receiver without immediate feedback.

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    Transactional Communication

    A two-way communication model where sender and receiver exchange roles and feedback is immediate.

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    Interactive Communication

    A model where feedback is delayed and communication occurs through channels like the internet.

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    Encoding

    The process of converting a message into a format compatible with the communication channel.

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    Decoding

    The process of interpreting an encoded message into a meaningful understanding.

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    Message

    The information being conveyed from the sender to the receiver.

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    Channel

    The medium used to transmit the message, e.g., voice, text, or internet.

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    Receiver

    The person who receives and decodes the message.

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    Noise

    Anything that disrupts or interferes with the communication process.

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    Feedback

    The receiver's response to the sender's message.

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    Schramm's Model

    A communication model emphasizing the importance of shared experience and interpretation between sender and receiver. It highlights the dynamic nature of communication with both parties actively involved in understanding and responding to the message.

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    Semantic Noise

    Barriers or misunderstandings that occur during message interpretation due to differing interpretations of words, symbols, or meanings. It's like speaking different languages within the same conversation.

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    Feedback in Schramm's Model

    The receiver's response or reaction to the message, allowing the sender to confirm understanding and adjust communication accordingly. It's like a check-in during a conversation to ensure everyone's on the same page.

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    Field of Experience in Communication

    The shared background, knowledge, and experiences that influence how individuals interpret and respond to messages. It's like using a shared lens to see the world.

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    Context in Communication

    The environmental or situational factors surrounding the communication process. It influences how the message is interpreted and responded to. Think of the setting, time, and mood.

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    Study Notes

    Communication Skills Syllabus

    • Course Title: Communication Skills
    • Course Code: DBM 112
    • Credit Hours: 2(1+1)

    Course Units

    • Unit I: Communication Process:

      • Effective communication techniques
      • Building self-esteem and overcoming communication fears
      • Understanding communication processes
      • Types and models of communication

    • Unit II: Verbal and Non-Verbal Communication:

      • Verbal communication skills
      • Non-verbal communication skills
      • Linguistic and non-linguistic barriers
      • Reasons for communication gaps (miscommunication)
      • Reading, writing, listening, and speaking skills
      • Précis writing, abstracting, and summarizing

    • Unit III: Technical Communication Style:

      • Curriculum vitae (CV) and résumé writing
      • Enhancing vocabulary through innovative methods
      • Sentence structure, modifiers, and connecting words
      • Understanding phrases and clauses

    • Unit IV: Practical Communication Skills:

      • Case studies on subjective, possessive, and objective cases.
      • Correct usage of nouns, pronouns, adjectives, and adverbs
      • Agreement of verbs with subjects
      • Effective sentence construction
      • Basic sentence faults practice
      • Listening and note-taking; Writing skills; Précis-writing
      • Summarizing; abstracting; Reading and comprehension (written & oral)
      • General and technical articles
      • Micro-presentations and impromptu presentations
      • Feedback on presentations
      • Stage manners (grooming, body language, voice modulation)
      • Interview techniques (organization of events).

    Introduction to Effective Communication

    • Communication is an art and craft, requiring practice for improvement.
    • Continuous practice through trial and error will build professionalism.
    • Words are crucial for effective communication, and need careful selection, organization, and presentation
    • Proper use of words, idioms phrases, proverbs and quotations is crucial

    Seven C's of Effective Communication

    • Clarity: Conceptual and linguistic clarity; Understanding the subject matter
    • Conciseness: Use short words, sentences, and paragraphs; Emphasizing the gist of the message while being brief
    • Continuity: Maintaining a logical flow between sentences and paragraphs. Maintaining the focus of the message.
    • Correctness: Ensuring factual accuracy and avoiding errors; ensuring proper usage of words and grammar
    • Commonness: The importance of shared understanding within a target audience; recognizing their background
    • Credibility: Building trust and authority. Demonstrating knowledge on the topic.
    • Completeness: Covering all relevant aspects of the subject. Including as much information as possible

    Additional Crucial Communication Principles

    • Authenticity: Ensure truthfulness and accuracy of communication.
    • Originality: Thinking and communicating uniquely, not relying on translation

    Importance of Audience Analysis

    • Understanding the audience's demographic and psychographic profiles is essential to effective communication
    • Asking the question "who are we communicating with?" allows for a better tailored message
    • Consider characteristics like interest, mentality, and background

    Other Important Aspects in Communication

    • Body language: Physical presentation, dress, hairstyle, and posture are important aspects in communication.

    • Doubt-Cutting: Removing ambiguity or doubt

    • I-Specialist Avoidance: Avoid excessive use of phrases like "I think", "I feel", etc.

    • Voracious receiver: Listening a lot for better comprehension

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    Related Documents

    Communication Skills Syllabus PDF
    Communication Theory Models PDF

    Description

    Test your understanding of key concepts in communication skills with our quiz for the DBM 112 course. Covering topics from effective communication techniques to practical applications, this quiz will help reinforce your knowledge in both verbal and non-verbal communication. Prepare to enhance your communication prowess effectively!

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