Questions and Answers
In the study of communication, noise is best defined as _____.
anything that interferes with the message being heard or understood
Folding your arms in front of you makes it seem as if you are _____.
distant and unwilling to talk
If someone does not understand what a speaker is saying, he or she should _____.
ask the speaker questions for clarification
When listening to instructions, the best way for listeners to make sure they get all the information is to _____.
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An important attribute of an effective speaker is the ability to _____.
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Common documents that construction professionals need to read on the job include _____.
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Special features in books that help readers locate information include _____.
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When reading instructions or a series of steps, one should _____.
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The rough draft of a document you are writing should _____.
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What is an important practice in writing to avoid errors that can cost time and money?
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Study Notes
Communication Concepts
- Noise is defined as anything that interferes with the message being heard or understood.
- Non-verbal gestures, such as folding arms, can convey a sense of distance and unwillingness to engage in conversation.
Clarification and Listening Techniques
- When confusion arises, individuals should ask the speaker questions to gain clarity.
- Active listening involves taking notes, asking questions, and repeating a summary to ensure understanding of instructions.
Attributes of Effective Communication
- An effective speaker must have the ability to explain and simplify complex topics for better audience comprehension.
Job-related Documentation
- Construction professionals commonly need to read construction drawings, code books, and installation manuals to understand project requirements.
Navigational Tools in Texts
- Special features in books that assist readers in locating information include tables of contents, indexes, and glossaries.
Following Instructions
- It is crucial to read directions completely when following instructions or a series of steps to avoid misunderstandings.
Document Drafting
- The rough draft of a document should adhere to an outline and incorporate relevant research for coherence and structure.
Writing Practices
- Proofreading is an essential practice in writing to identify errors that can result in wasted time and resources.
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Description
This quiz covers essential concepts in effective communication, highlighting the importance of clarity, active listening, and the impact of non-verbal gestures. Additionally, it explores job-related documentation tools and navigation aids within texts. Test your understanding of these pivotal communication strategies!