Communication Skills and Techniques Quiz
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Questions and Answers

The main goal of using bullet points in a CV is to ensure clarity and readability.

True

The 'C' in the 7 C’s of effective communication stands for clear.

False

In effective communication, the receiver's role is to encode the message.

False

A CV should ideally highlight achievements and skills.

<p>True</p> Signup and view all the answers

Psychological noise in communication includes elements like loud background music.

<p>False</p> Signup and view all the answers

Self-disclosure can lead to personal and social rejection.

<p>True</p> Signup and view all the answers

A CV should not include volunteer work.

<p>False</p> Signup and view all the answers

The K-W-L method is used for report writing.

<p>False</p> Signup and view all the answers

Effective communication skills are unessential in career development.

<p>False</p> Signup and view all the answers

Verbal communication is the sharing of information by using body language.

<p>False</p> Signup and view all the answers

Others talking in the background is considered semantic noise in communication.

<p>False</p> Signup and view all the answers

A leader is someone who influences others to achieve goals.

<p>True</p> Signup and view all the answers

The same CV can be used for various job applications without modification.

<p>False</p> Signup and view all the answers

Framing thoughts into words is part of the encoding process in verbal communication.

<p>True</p> Signup and view all the answers

Written reports are a form of non-verbal communication.

<p>False</p> Signup and view all the answers

Physical Noise is primarily caused by external factors that affect message reception.

<p>True</p> Signup and view all the answers

Non-verbal communication relies solely on spoken language.

<p>False</p> Signup and view all the answers

Semantic Noise occurs when a receiver misinterprets the meaning of words or phrases.

<p>True</p> Signup and view all the answers

The 5 W's method can be utilized to structure the steps of writing a report.

<p>True</p> Signup and view all the answers

A closed question encourages open discussion without a specific answer.

<p>False</p> Signup and view all the answers

Communication is considered a soft skill.

<p>True</p> Signup and view all the answers

Study Notes

Rewards of Self-Disclosure

  • Self-disclosure can lead to personal and social rejection, material loss, as well as intrapersonal difficulties.

CV

  • A CV should include education, volunteer work, and soft skills.

K-W-L Method

  • The K-W-L method is used to structure the steps of writing a report.
  • The K-W-L method stands for Know, Want to know, Learned.
  • This method can be used to help determine what you already know about a topic, what you want to know, and what you have learned.

Communication and Presentation Techniques

  • Communication and presentation techniques can help you become a better influencer.

Communication Skills

  • Effective communication skills are critical in your career and personal life.

Verbal Communication

  • Verbal communication is the sharing of information using words.

Communication Process

  • The communication process starts with the sender.

Noise

  • Others talking in the background is considered physical noise in the communication process.

Leadership

  • Leadership is the ability to influence others, with or without authority.

CV for Jobs

  • It is not recommended to use the same CV for different jobs.
  • A CV should be tailored to the specific job you are applying for by selecting specific words, skills, and experiences that suit each job.

Leader

  • A leader is someone who influences others to achieve goals.

Be Believable In Communication

  • To communicate believability, ensure verbal, vocal and visual communication is consistent.

Non-Verbal Communication

  • Non-verbal communication includes postures, facial expressions, and gestures.

Encoding

  • Encoding in verbal communication is the process of framing thoughts into words.

Non-Verbal Communication Methods

  • Non-verbal communication includes:
    • Sign language
    • Facial expressions
    • Gestures

Physical Noise

  • Physical noise is primarily caused by external factors that affect message reception.

Sender's Role in Verbal Communication

  • The sender's role in encoding is to frame thoughts into words.

Non-Verbal Communication Description

  • Non-verbal communication relies on physical cues rather than spoken language.

Semantic Noise

  • Semantic noise occurs when a receiver misinterprets the meaning of words or phrases.

Report Writing Structure

  • The 5 W's method can be utilized to structure the steps of writing a report (Who, What, When, Where, Why)

Open Question

  • An open question encourages open discussion without a specific answer.

Ordering Information in a CV

  • Information should be arranged from recent to older in a CV to show progression and growth.

CV Content

  • According to the provided information, a CV should not include political views.

Open Questions

  • Open questions are designed to open discussion.

Oral Communication

  • Oral communication involves critical listening and audience awareness.

K-W-L Method

  • The first step in the K-W-L method is to determine what one already knows about the topic.

Soft Skills

  • Communication is a soft skill.

Report Writing Sections

  • The acknowledgment/dedication section in a report is optional.

Bullet Points in a CV

  • Bullet points in a CV are used to ensure clarity and readability.

Barriers to Self-Disclosure

  • Personal rejection is a barrier to self-disclosure.

The 7 C's of Effective Communication

  • The 'C' in the 7 C's of effective communication that stands for "Courteous" refers to being respectful to others.

Personalizing a CV

  • The skills section of a CV should be most personalized to the specific job you are applying for.

CV Tips

  • After writing a CV, it is important to read it from an employer's perspective.

The Receiver's Role

  • The receiver's role in effective communication is to decode the message.

Fact-Finding Question

  • A fact-finding question is aimed at getting specific information.

Non-Verbal Communication Characteristics

  • The use of gestures is a characteristic of non-verbal communication.

CV Emphasis

  • A CV should ideally highlight achievements and skills.

Intrapersonal Communication

  • Intrapersonal communication is used to evaluate oneself.

Mass Communication

  • The main focus of mass communication is to inform and persuade a large audience.

Psychological Noise

  • Personal biases are considered psychological noise in communication.

CV Length

  • A CV for a university student should be 1 page long.

Encoding in Verbal Communication

  • When encoding a message in verbal communication, thoughts are framed into words.

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Description

Test your knowledge on various communication skills and techniques including self-disclosure, verbal communication, and effective presentation methods. This quiz covers essential concepts that can enhance your career and personal interactions.

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