Communication Skills and Media Training

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Questions and Answers

What is the primary focus of cooperative negotiation?

Seeking mutual interests (correct)

Achieving a win-lose outcome

Maintaining power imbalances

Dominating the other party

Which negotiation strategy involves splitting the difference?

Conflictual negotiation

Collaborative negotiation

Win-Win negotiation

Mixed compromise negotiation (correct)

What does the term 'cookies' refer to in negotiation?

Dessert items used as incentives

Elements to exchange that enhance negotiation value (correct)

Conditions set by negotiators

The main variables in a negotiation

What is necessary for a successful collaboration style in negotiation?

Trust and good will Signup and view all the answers

What does AP stand for in negotiation terms?

Aspiration Point Signup and view all the answers

What type of negotiation typically results in a climate of mistrust?

Conflictual negotiation Signup and view all the answers

Which of the following is NOT a parameter you can negotiate?

Personal preferences Signup and view all the answers

What is the primary goal of the discovery strategy in negotiation?

To understand the interests and motivations of the other side Signup and view all the answers

What is a primary goal when selling ideas during public speaking?

To persuade and engage the audience effectively Signup and view all the answers

Which body language is generally most effective for public speaking?

Open gestures and making eye contact Signup and view all the answers

What is one characteristic of individuals with high GREEN energy?

They prioritize democratic approaches. Signup and view all the answers

What does the term 'KISS' in public speaking stand for?

Keep it succinct and simple. Signup and view all the answers

What does the acronym KISS stand for in the context of public speaking?

Keep it simple and straightforward Signup and view all the answers

What is one characteristic of individuals with high RED energy in a presentation setting?

They are determined and oriented towards achieving results Signup and view all the answers

How should a speaker treat their audience according to the principles of public speaking?

Engage them emotionally through storytelling. Signup and view all the answers

Which listening style requires complete attention and intention to understand the speaker?

Active listening Signup and view all the answers

What element of public speaking deals with the emotional tone conveyed through voice?

Tone Signup and view all the answers

What is considered a negative impact of speaking without engaging the audience?

It can lead to loss of audience interest Signup and view all the answers

Which of the following is NOT a key component of effective storytelling in a speech?

Personal opinions only Signup and view all the answers

Which technique is used to organize your message effectively in a presentation?

Using a message house framework Signup and view all the answers

Before delivering a message in public speaking, what should a speaker do regarding the audience?

Know who they're speaking to. Signup and view all the answers

What is one key advantage of using enthusiasm when presenting ideas?

It can encourage audience participation Signup and view all the answers

What is the purpose of emphasizing specific words in a speech?

To highlight important ideas. Signup and view all the answers

Which part of a speech outlines the main problem to be addressed?

Problem statement Signup and view all the answers

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Study Notes

Disc: Description of communication styles
Public Speaking: Key elements
The Media: Concise and clear messaging
Media Training techniques: Active Listening, bridging
Rule of Thumb: "SOFTEN"
LinkedIn, Job Interview & CV Video: Tips for profiles
Networking: Strategies for connecting with people
Negotiation: Strategies for collaboration
Negotiation Strategy: The Discovery Strategy and BATNA
Summary Negotiation: First offer, expectations

Disc: Description of communication styles

Disc is a tool to describe communication styles and behaviours in observable situations
It does not measure intelligence, personality, or values

Public Speaking

3 key areas for public speaking: body language, voice, and message
Body language: Gestures, facial expressions, eye contact, and breath
Voice and diction: Pace, rhythm, tone (warmth, empathy), and emphasis of words

Media Training

"KISS": Keep it short and simple
Active listening techniques are crucial in media training

Rule of Thumb: "SOFTEN"

A rule of thumb for effective communication: Smile, Open arms, Forward lean, Touch (careful, and limited), Eye contact, and Nod

LinkedIn, Job Interview & CV Video

LinkedIn: Professional photo, background, and clothing; description of education and projects.
Job interview & CV video: Highlight achievements with the STAR method, focus on skills, and relate experience to the job description.

Networking

Networking: Importance of genuine interest and active listening for creating connection.
6 degrees of separation: Concept of networking.

Negotiation

Negotiation strategy: Win-Win or integrative negotiation, mutual understanding, balanced power, and constructive strategies.
Key negotiation concepts: Aspiration point, Reservation point, BATNA, and ZOPA.

Summary Negotiation

First offer should be below your expectations.
Never negotiate with a person who offers a lower price if you know your offer is high.

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Description

Explore essential communication styles, public speaking techniques, and effective media messaging strategies in this quiz. Learn about the DISC model, active listening, and key elements that enhance your networking and negotiation skills.