Communication Skills and Media Training
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Questions and Answers

What is the primary focus of cooperative negotiation?

  • Seeking mutual interests (correct)
  • Achieving a win-lose outcome
  • Maintaining power imbalances
  • Dominating the other party

Which negotiation strategy involves splitting the difference?

  • Conflictual negotiation
  • Collaborative negotiation
  • Win-Win negotiation
  • Mixed compromise negotiation (correct)

What does the term 'cookies' refer to in negotiation?

  • Dessert items used as incentives
  • Elements to exchange that enhance negotiation value (correct)
  • Conditions set by negotiators
  • The main variables in a negotiation

What is necessary for a successful collaboration style in negotiation?

<p>Trust and good will (A)</p> Signup and view all the answers

What does AP stand for in negotiation terms?

<p>Aspiration Point (A)</p> Signup and view all the answers

What type of negotiation typically results in a climate of mistrust?

<p>Conflictual negotiation (C)</p> Signup and view all the answers

Which of the following is NOT a parameter you can negotiate?

<p>Personal preferences (B)</p> Signup and view all the answers

What is the primary goal of the discovery strategy in negotiation?

<p>To understand the interests and motivations of the other side (A)</p> Signup and view all the answers

What is a primary goal when selling ideas during public speaking?

<p>To persuade and engage the audience effectively (D)</p> Signup and view all the answers

Which body language is generally most effective for public speaking?

<p>Open gestures and making eye contact (A)</p> Signup and view all the answers

What is one characteristic of individuals with high GREEN energy?

<p>They prioritize democratic approaches. (D)</p> Signup and view all the answers

What does the term 'KISS' in public speaking stand for?

<p>Keep it succinct and simple. (D)</p> Signup and view all the answers

What does the acronym KISS stand for in the context of public speaking?

<p>Keep it simple and straightforward (C)</p> Signup and view all the answers

What is one characteristic of individuals with high RED energy in a presentation setting?

<p>They are determined and oriented towards achieving results (D)</p> Signup and view all the answers

How should a speaker treat their audience according to the principles of public speaking?

<p>Engage them emotionally through storytelling. (B)</p> Signup and view all the answers

Which listening style requires complete attention and intention to understand the speaker?

<p>Active listening (B)</p> Signup and view all the answers

What element of public speaking deals with the emotional tone conveyed through voice?

<p>Tone (B)</p> Signup and view all the answers

What is considered a negative impact of speaking without engaging the audience?

<p>It can lead to loss of audience interest (C)</p> Signup and view all the answers

Which of the following is NOT a key component of effective storytelling in a speech?

<p>Personal opinions only (C)</p> Signup and view all the answers

Which technique is used to organize your message effectively in a presentation?

<p>Using a message house framework (D)</p> Signup and view all the answers

Before delivering a message in public speaking, what should a speaker do regarding the audience?

<p>Know who they're speaking to. (B)</p> Signup and view all the answers

What is one key advantage of using enthusiasm when presenting ideas?

<p>It can encourage audience participation (B)</p> Signup and view all the answers

What is the purpose of emphasizing specific words in a speech?

<p>To highlight important ideas. (C)</p> Signup and view all the answers

Which part of a speech outlines the main problem to be addressed?

<p>Problem statement (B)</p> Signup and view all the answers

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Flashcards

Green Energy Individuals

Individuals with a high amount of green energy value harmony, collaboration, and a sense of shared purpose. They prioritize inclusivity and ensure everyone feels heard.

Blue Energy Individuals

People with a strong blue energy tend to be analytical, independent thinkers who seek knowledge and understanding. They are objective in their approach and prioritize accurate information.

Public Speaking Elements

A successful public speaking performance involves taking care of your body language, diction, and message.

Body Language in Public Speaking

Your body language, including gestures, facial expressions, eye contact, and breath, impacts how your audience perceives you.

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Voice & Diction in Public Speaking

The pace, rhythm, tone, and emphasis you use while speaking enhance the impact of your message.

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Message in Public Speaking

Clearly defining your message, knowing your audience, and crafting a compelling story are essential for effective communication.

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KISS Principle in Media Communication

When presenting to the media, keep your message short and simple for better comprehension and engagement.

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Why KISS is Important in Media

The KISS (Keep It Short and Simple) principle is crucial for media communication due to audience attention span, message clarity, and information overload.

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Win-Win Negotiation

A negotiation where both parties aim to find a solution that benefits everyone. This approach focuses on collaboration and mutual understanding.

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Mixed Compromise Negotiation

A negotiation strategy where both parties compromise, aiming for a neutral outcome. This approach focuses on finding a middle ground.

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Conflictual or Distributive Negotiation

A negotiation where one party tries to dominate and gain the most advantage, often at the expense of the other party. This approach is characterized by a power struggle and a lack of trust.

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Cookies (in Negotiation)

Elements in a negotiation that can be exchanged as a part of the agreement to increase the value for both parties. These elements are not the main subject of the negotiation but can influence the overall outcome.

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Collaboration Style Negotiation

A negotiation approach that aims to understand the underlying interests and needs of both parties to find a mutually beneficial solution. This approach requires trust and collaboration.

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Aspiration Point (AP)

The best-case scenario in a negotiation. It represents the ideal outcome where you achieve all your desired goals.

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Discovery Strategy

A list of open-ended questions used to uncover the interests and motivations of the other party in a negotiation. This strategy helps gain valuable insights and build rapport.

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Funnel Technique

A systematic approach to asking questions in a negotiation, starting with broad questions to gather initial information and gradually narrowing down to more specific questions to delve deeper into the other party's needs and interests. This strategy helps guide the conversation and uncover valuable insights.

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What is DISC?

DISC is a tool used to understand how individuals behave and communicate. It focuses on observable behaviors rather than personality traits, intelligence, or skills.

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Describe someone with high "Red" energy.

Individuals high in "Red" energy are typically active, goal-oriented, direct, and focused on concrete results. They prefer to take immediate action and make decisions quickly.

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Describe someone with high "Yellow" energy.

Individuals high in "Yellow" energy are typically enthusiastic, persuasive, social, and value recognition. They enjoy collaboration and thrive in environments where they can connect with others.

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What is active listening?

Active listening involves actively engaging with the speaker, paying attention to both verbal and non-verbal cues, and demonstrating understanding and empathy.

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Explain 'Empathetic Listening'.

This involves focusing on the speaker's message, understanding their perspective, and asking clarifying questions to ensure accurate comprehension.

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What does 'SOFTEN' stand for?

The 'SOFTEN' rule is a mnemonic for active listening, encouraging listeners to use specific behaviors to show they are engaged and attentive.

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What is LinkedIn?

LinkedIn is a professional networking platform that connects professionals for career development, job searching, and building professional relationships.

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What is a CV video?

A CV video is a short, engaging video that showcases your skills, experience, and personality, often used to supplement a traditional resume.

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Study Notes

Table of Contents

  • Disc: Description of communication styles
  • Public Speaking: Key elements
  • The Media: Concise and clear messaging
  • Media Training techniques: Active Listening, bridging
  • Rule of Thumb: "SOFTEN"
  • LinkedIn, Job Interview & CV Video: Tips for profiles
  • Networking: Strategies for connecting with people
  • Negotiation: Strategies for collaboration
  • Negotiation Strategy: The Discovery Strategy and BATNA
  • Summary Negotiation: First offer, expectations

Disc: Description of communication styles

  • Disc is a tool to describe communication styles and behaviours in observable situations
  • It does not measure intelligence, personality, or values

Public Speaking

  • 3 key areas for public speaking: body language, voice, and message
  • Body language: Gestures, facial expressions, eye contact, and breath
  • Voice and diction: Pace, rhythm, tone (warmth, empathy), and emphasis of words

Media Training

  • "KISS": Keep it short and simple
  • Active listening techniques are crucial in media training

Rule of Thumb: "SOFTEN"

  • A rule of thumb for effective communication: Smile, Open arms, Forward lean, Touch (careful, and limited), Eye contact, and Nod

LinkedIn, Job Interview & CV Video

  • LinkedIn: Professional photo, background, and clothing; description of education and projects.
  • Job interview & CV video: Highlight achievements with the STAR method, focus on skills, and relate experience to the job description.

Networking

  • Networking: Importance of genuine interest and active listening for creating connection.
  • 6 degrees of separation: Concept of networking.

Negotiation

  • Negotiation strategy: Win-Win or integrative negotiation, mutual understanding, balanced power, and constructive strategies.
  • Key negotiation concepts: Aspiration point, Reservation point, BATNA, and ZOPA.

Summary Negotiation

  • First offer should be below your expectations.
  • Never negotiate with a person who offers a lower price if you know your offer is high.

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Description

Explore essential communication styles, public speaking techniques, and effective media messaging strategies in this quiz. Learn about the DISC model, active listening, and key elements that enhance your networking and negotiation skills.

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