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Communication Responsibilities Dua’a Alwawi, PhD

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Communication Responsibilities Dua’a Alwawi, PhD

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Questions and Answers

What does effective communication depend on?

The emotional state of people involved

The spoken word and nonverbal message

Individual's attitude and cultural background

Competition for attention and time (correct)

What is necessary for managers to identify in order to reach an organization's goals through the work of its employees?

The cultural background of employees

Communication methods that are most effective (correct)

The emotional state of employees

Balance in limiting information

What is the most critical of all communication skills?

Active listening

Encouraging an open, trusting environment (correct)

Nonverbal message interpretation

Spoken word communication

What do senders and receivers of information compete for in busy organizations?

Time to communicate Signup and view all the answers

What is necessary to pick up all levels of meaning in a communication?

Listening for both content and feelings conveyed Signup and view all the answers

What influences how a message is interpreted?

Individual's attitude Signup and view all the answers

Which behavior allows people to stand up for themselves and their rights without violating the rights of others?

Assertive Signup and view all the answers

What is one of the physical barriers to communication mentioned in the text?

Extraneous noise Signup and view all the answers

What is the main focus of encouraging feedback in effective communication?

Clarifying confusion Signup and view all the answers

What does low health literacy refer to?

Inability to understand basic health information Signup and view all the answers

Which type of communication barrier refers to the meaning of words?

Semantic barriers Signup and view all the answers

What does assertiveness in communication allow individuals to do?

State their position clearly and firmly Signup and view all the answers

What does cultural diversity refer to in the context of communication barriers?

Variations in cultural beliefs and practices Signup and view all the answers

Which type of behavior uses aggressive actions to force wishes or ideas on others?

Aggressive Signup and view all the answers

What does psychological noise interfere with in terms of communication?

Paying attention to the other speaker Signup and view all the answers

What is encouraged in assertive communication?

Clear and firm expression of one's position Signup and view all the answers