Podcast
Questions and Answers
What does effective communication depend on?
What does effective communication depend on?
- The emotional state of people involved
- The spoken word and nonverbal message
- Individual's attitude and cultural background
- Competition for attention and time (correct)
What is necessary for managers to identify in order to reach an organization's goals through the work of its employees?
What is necessary for managers to identify in order to reach an organization's goals through the work of its employees?
- The cultural background of employees
- Communication methods that are most effective (correct)
- The emotional state of employees
- Balance in limiting information
What is the most critical of all communication skills?
What is the most critical of all communication skills?
- Active listening
- Encouraging an open, trusting environment (correct)
- Nonverbal message interpretation
- Spoken word communication
What do senders and receivers of information compete for in busy organizations?
What do senders and receivers of information compete for in busy organizations?
What is necessary to pick up all levels of meaning in a communication?
What is necessary to pick up all levels of meaning in a communication?
What influences how a message is interpreted?
What influences how a message is interpreted?
Which behavior allows people to stand up for themselves and their rights without violating the rights of others?
Which behavior allows people to stand up for themselves and their rights without violating the rights of others?
What is one of the physical barriers to communication mentioned in the text?
What is one of the physical barriers to communication mentioned in the text?
What is the main focus of encouraging feedback in effective communication?
What is the main focus of encouraging feedback in effective communication?
What does low health literacy refer to?
What does low health literacy refer to?
Which type of communication barrier refers to the meaning of words?
Which type of communication barrier refers to the meaning of words?
What does assertiveness in communication allow individuals to do?
What does assertiveness in communication allow individuals to do?
What does cultural diversity refer to in the context of communication barriers?
What does cultural diversity refer to in the context of communication barriers?
Which type of behavior uses aggressive actions to force wishes or ideas on others?
Which type of behavior uses aggressive actions to force wishes or ideas on others?
What does psychological noise interfere with in terms of communication?
What does psychological noise interfere with in terms of communication?
What is encouraged in assertive communication?
What is encouraged in assertive communication?
