Communication Process and Channels
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Formal communication is generally used for transmitting messages and other information; however, sometimes informal communication may prove more effective.Informal communication can be helpful for assessing the reaction of employees towards various ______.

policies

It’s important that communication remains logical, well-planned, and self-reinforcing across these.There should be a good connection with the main topic and, often linked to company values, principles, and ______.

mission

Communication should be done at proper time and with the appropriate level of impact and urgency, to ensure that messages can be understood and acted upon to achieve their ______.

objective

Once the encoding is finished, the sender gets the ______ that he intends to convey.

<p>message</p> Signup and view all the answers

The choice of medium depends on the interpersonal relationships between the sender and the receiver and also on the ______ of the message being sent.

<p>urgency</p> Signup and view all the answers

An effective communication occurs only if the receiver understands the message in exactly the same way as it was intended by the ______.

<p>sender</p> Signup and view all the answers

Additionally, since body language is very important, it is often preferred to meet business clients face-to-face. 6.Strive to Understand While it is important to be proactive in listening, it is important for listeners to also strive to fully understand what is being said before responding.While asking for clarification or confirmation of a point is fine, many times questions that listeners pose have already been answered.Listeners should think about what has been said before constructing a reply.Reading “in between the lines” is also an important skill that allows for understanding what isn’t said, but was implicitly said or ______

<p>implied</p> Signup and view all the answers

7.Avoid A Negative Tone Ethically communicating assumes the speaker will avoid rudeness, be polite and professional, and have tact.The ethical communicator knows that it’s not only important what you say, but how you say it.Tone is one of the most critical facets of communication.A listener may miss the meaning altogether if the tone is wrong, which can lead to unnecessary confrontations that decrease business ______

<p>productivity</p> Signup and view all the answers

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