PCOM PRELIM 1 TO 10

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Questions and Answers

What principle of communication refers to our facial expressions, posture, and clothing all being forms of communication?

  • Communication is Inevitable (correct)
  • Communication is Not a Panacea
  • Communication is Irreversible
  • Communication is a Process

Which of the following is NOT a type of relational message?

  • Affinity
  • Control
  • Content (correct)
  • Respect

The idea that communication is irreversible highlights the importance of:

  • Being tactful and avoiding hurtful statements (correct)
  • Using clear and concise language
  • Choosing the right words to express your ideas
  • Understanding the context of the conversation

What does the statement 'Communication is not a panacea' imply?

<p>Communication is not a solution to all problems (C)</p> Signup and view all the answers

Which of the following describes the 'two levels' that communication operates on?

<p>Content messages and relational messages (D)</p> Signup and view all the answers

What is the main idea behind the statement 'Communication is a process'?

<p>Communication is a continuous exchange of messages (C)</p> Signup and view all the answers

What is the relational message that signifies the degree of liking or disliking between communicators?

<p>Affinity (B)</p> Signup and view all the answers

Which of the following is NOT true about communication?

<p>It serves a single purpose (A)</p> Signup and view all the answers

What does 'communication is inevitable' imply?

<p>That we are always sending messages, even if we don't intend to (D)</p> Signup and view all the answers

What is the core message conveyed by the concept of 'Communication is irreversible'?

<p>To be careful with what you say because words can't be taken back (D)</p> Signup and view all the answers

Flashcards

Communication

The flow of information between people, creating and sharing ideas.

Communication is unavoidable

Everyone communicates, even through non-verbal cues like gestures and posture.

Content messages

Information about the topic of discussion in communication.

Relational messages

Indicate feelings towards another person during communication.

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Affinity

The degree to which a communicator likes another person or message.

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Control

The amount of influence one person has in a communication situation.

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Respect

A relational message indicating the value one person gives to another.

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Communication is irreversible

Once said, words cannot be taken back; they stay in memory.

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Communication is a process

Communication should be viewed as ongoing, not a one-time event.

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Communication is not a panacea

While helpful, communication is not a cure-all for problems.

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Study Notes

Communication

  • Communication is the flow of information from one person to another.
  • It is viewed as one activity among others, like planning, controlling, and managing.
  • It's the art and process of creating and sharing ideas.

Communication Principles

  • Communication is unavoidable: It's impossible for a person not to communicate. Facial expressions, posture, gestures, clothing, etc., all convey cues about attitudes.

  • Communication operates on two levels:

    • Content messages: Information about the topic being discussed.
    • Relational messages: How a person feels about another or the message itself.

Types of Relational Messages

  • Affinity: The degree to which a communicator likes the other person or the message.
  • Control: The amount of influence in a communication situation.
  • Respect: The perceived regard for the other person.

Communication Characteristics

  • Communication is irreversible: Words and actions leave a lasting impact on others' memories.
  • Communication is a process: Communication isn't a single, isolated event, but an ongoing exchange.
  • Communication is not a panacea: While communication can help relationships, it's not a solution to all problems.

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