Communication Overview and Types
20 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is communication?

The process by which messages are transferred from source to a receiver.

What are the two types of communication?

  • Verbal communication
  • One-way communication (correct)
  • Nonverbal communication
  • Two-way communication (correct)

    • One-way communication is characterized by the absence of feedback from the receiver.

    True (A)

    Two-way communication uses feedback from the receiver.

    <p>True (A)</p> Signup and view all the answers

    What are two types of verbal communication?

    <p>Written communication (B), Oral communication (C)</p> Signup and view all the answers

    What is written communication?

    <p>The channel of communication in which information is exchanged in written or printed form.</p> Signup and view all the answers

    What are the functions of verbal communication?

    <p>Statement (A), Personal (B), Organizer (C), Discovery (D), Interaction (E), Tool (F)</p> Signup and view all the answers

    What is nonverbal communication?

    <p>The transmission of meaning other than oral or written words.</p> Signup and view all the answers

    Nonverbal communication is a more powerful way of communicating than verbal communication.

    <p>True (A)</p> Signup and view all the answers

    What are six functions of nonverbal communication?

    <p>Complementary (A), Contradicting (B), Controlling (C), Repeating (D), Strenghtening (E), Replacing (F)</p> Signup and view all the answers

    What is kinesics?

    <p>The study of body movements to judge inner state of emotions expressed through different parts of the body.</p> Signup and view all the answers

    Facial expressions are a type of kinesics.

    <p>True (A)</p> Signup and view all the answers

    Gestures are a type of kinesics.

    <p>True (A)</p> Signup and view all the answers

    What is paralanguage?

    <p>The study of voice quality, volume, speed rate, and the manner of speaking beyond the words.</p> Signup and view all the answers

    Shaky voice reveals nervousness.

    <p>True (A)</p> Signup and view all the answers

    A clear voice reveals confidence.

    <p>True (A)</p> Signup and view all the answers

    What are the three types of formal communication?

    <p>Downward (A), Horizontal (C), Upward (D)</p> Signup and view all the answers

    What is upward communication?

    <p>Sending of messages from subordinates to superior.</p> Signup and view all the answers

    What is horizontal communication?

    <p>The horizontal flow of messages among colleagues</p> Signup and view all the answers

    What is interpersonal communication?

    <p>Communication among two or more persons.</p> Signup and view all the answers

    Flashcards

    Communication

    The process by which messages are transferred from source to receiver.

    One Way Communication

    Communication characterized by absence of feedback from the receiver.

    Two Way Communication

    Involves active feedback from the receiver to ensure understanding.

    Verbal Communication

    Communication involving the use of symbols with universal meanings.

    Signup and view all the flashcards

    Oral Communication

    Communication transmitted in spoken form.

    Signup and view all the flashcards

    Written Communication

    Information exchanged in written or printed form.

    Signup and view all the flashcards

    Functions of Verbal Communication

    Roles like organizing behaviour, fulfilling tasks, and discovering knowledge.

    Signup and view all the flashcards

    Nonverbal Communication

    Transmission of meaning without oral or written words.

    Signup and view all the flashcards

    Functions of Nonverbal Communication

    Roles like strengthening or replacing verbal messages.

    Signup and view all the flashcards

    Kinesics

    The study of body movements and their emotional meanings.

    Signup and view all the flashcards

    Facial Expressions

    Nonverbal cues reflecting emotions through the face.

    Signup and view all the flashcards

    Gestures

    Movements of the arms and hands to convey meaning.

    Signup and view all the flashcards

    Paralanguage

    Study of voice quality, volume, and speaking style beyond words.

    Signup and view all the flashcards

    Formal Communication

    Structured communication based on hierarchy and authority.

    Signup and view all the flashcards

    Upward Communication

    Messages sent from subordinates to superiors.

    Signup and view all the flashcards

    Downward Communication

    Flow of information from superiors to subordinates.

    Signup and view all the flashcards

    Horizontal Communication

    Flow of messages among colleagues.

    Signup and view all the flashcards

    Informal Communication

    Less structured, spontaneous communication.

    Signup and view all the flashcards

    Inter-Personal Communication

    Communication between two or more persons.

    Signup and view all the flashcards

    Intrapersonal Communication

    Internal dialogue occurring within an individual.

    Signup and view all the flashcards

    Study Notes

    Communication Overview

    • Communication is the process of transferring messages from a source to a receiver.
    • Rogers and Shoemaker defined communication as the process by which messages are transferred from source to receiver.

    Types of Communication

    One-Way Communication

    • One-way communication lacks feedback from the receiver.
    • An example is a teacher lecturing to students.

    Two-Way Communication

    • Two-way communication includes active feedback from the receiver to the sender.
    • It is essential for ensuring the receiver understands the message as intended.

    Verbal Communication

    • Verbal communication uses symbols with commonly understood meanings.
    • Includes oral and written forms.

    Oral Communication

    • Information is exchanged through spoken words.

    Written Communication

    • Information is exchanged through written or printed words.

    Functions of Verbal Communication

    • Organizing and controlling behavior and events
    • Completing tasks.
    • Building and maintaining relationships.
    • Satisfying personal needs.
    • Acquiring knowledge.
    • Expressing events and knowledge.

    Nonverbal Communication (NVC)

    • Nonverbal communication transmits meaning apart from written or spoken words.
    • Communication cues include facial expressions, body posture, kinesics, chronemics, proxemics, and appearance.

    Functions of Nonverbal Communication

    • Strengthening
    • Complementing
    • Contradicting
    • Controlling
    • Repeating
    • Replacing

    Kinesics

    • The study of body movements to interpret inner emotions.

    Facial Expressions

    • Facial expressions convey emotions (e.g., happiness, sadness, anger).

    Gestures

    • Body movements communicate a variety of emotions.

    Posture

    • Body positioning can communicate emotions (e.g., confidence, discomfort).

    Proxemics

    • The study of personal space, including intimate, personal, social, and public.

    Paralanguage

    • Paralanguage studies voice quality, volume, speed, and spoken manner.
    • A shaky voice may indicate nervousness, while a clear voice may indicate confidence.

    Formal Communication

    • Structured communication based on organizational hierarchy and authority.

    Types of Formal Communication

    Upward Communication

    • Messages flowing from subordinates to superiors.

    Downward Communication

    • Messages flowing from superiors to subordinates in an organization's hierarchy.

    Horizontal Communication

    • Messages flowing among colleagues.

    Informal Communication

    • Less structured and spontaneous communication from daily routines.

    Interpersonal Communication

    • Communication between two or more individuals. It is essential to everyday life.

    Intrapersonal Communication

    • Internal dialogue within an individual’s mind. May be clear or confused depending on the individual.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    Types Of Communication PDF

    Description

    Explore the fundamental concepts of communication in this quiz, including its definitions, types, and functions. Understand the differences between one-way and two-way communication, as well as the significance of verbal communication. Test your knowledge on how these elements interact in effective messaging.

    More Like This

    Types of Communication Flashcards
    13 questions

    Types of Communication Flashcards

    BenevolentDramaticIrony avatar
    BenevolentDramaticIrony
    Communication Types and Non-Verbal Methods
    24 questions

    Communication Types and Non-Verbal Methods

    MeticulousHill avatar
    MeticulousHill
    Types of Communication Overview
    5 questions

    Types of Communication Overview

    AwesomeGreenTourmaline avatar
    AwesomeGreenTourmaline
    Types of Communication Overview
    10 questions

    Types of Communication Overview

    ComprehensiveCarnation7248 avatar
    ComprehensiveCarnation7248
    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser